U.S. Bank

First and foremost, DO NOT TAKE ANY CONSUMER LOANS OUT WITH THIS BANK! You are asking for trouble if you do.
Pure and simple. this bank and their personnel are totally and completely inept. To add insult to injury they are one of the most rude and arrogant group of lenders I have ever had dealings with. I have had countless loans over the years with other lending institutions, all of which have been paid off on time and without any issues. Not so with US Bank.
My problems began with an auto loan I took out earlier this year. After my down payment and the processing of the load paperwork, I received my first monthly statement for the note, which I paid on time. This occurred for the next two or three months with statements and on time payments. Then, out of the blue, I received SIGNED AND NOTORIZED paperwork from US Bank releasing the lien from the obligations of the loan. In addition, I was sent paperwork with the auto Title which was transferred to my name. I was confused by this paperwork and began trying to make sense of it and contacted both the dealership where I purchased the car as well as US Bank. The dealership referred me to customer service at US Bank. No one had any answers or explanations as to what was going on. I sent four or five written communications with copies of the documentation I had received to US Bank and did not hear back from anyone for weeks. Statements stopped arriving but I then began receiving rude and very threatening telephone calls from US Bank. Each time they would ratchet up the threats and they had begun to put negative marks against my credit. No single person would take any responsibility and try to figure out what happened and how to correct the mess that they had initiated and caused.
When I thought I had finally had a person that could work with me to correct the problem and remove the negative credit items I was transferred to another «manager» and now to their «recovery department». No single person had any ability to take responsibility, to explain to me what had occurred and what they were willing to do to correct the mess they caused.
I am still in limbo with all of this and have spoke to one attorney who urged me to fight them. Obviously US Bank has much deeper pockets than I do so fighting an company like that as a private party is impossible, even if they are at fault with all of this.
AGAIN, I STRONGLY URGE ANYONE TO AVOID DEALINGS WITH US BANK. You do not want to end up in my position. What a mess they have caused. This will impact my credit rating for years to come.

Worst experience in this bank. I went to visit for the first time to do a deposit on my mother in-​laws account but I did not happen to have her account number. When I ended up getting to the teller the teller was rude did not greeted me and was giving me a attitude. If you go there please be sure to have your loved ones account number because if you don’t they will not try to look forward and will say they have no methods in finding them and if you give them a name They will just act like a first grader and not know how to spell it even if it is easy as 123!

I always go to this location since I live literally across the street. The teller that’s usually on the drive thru is really nice but she doesn’t do her job good, there’s been 2 times when I cash my check and theirs money missing (she doesn’t count good I guess or too fast) I’ve had to drive around and tell her, then she’s Gatta count Her money to see if anything is missing and I’m always right. Last time she said «I’m sorry I had it in my had but I don’t know what I was thinking I put it back in my drawer). Fridays are really bussy for me so I don’t have time to stay waiting on her to take her time counting her drawer for a mistake she made.
Another occasion was when my mom had gone to this same bank to withdraw $ 500 from her account. (My mom has my same name but different last names and obviously different DOB)
Well turns out that they took that money out of MY account (we have separate ones). Idk I used to like this bank a lot but now Im tired of all their «oops»
I called the 1800 number and… Of course they seemed like they didn’t care.
If u wan to bank in this location. DON’T! Lol i avoid going to this bank as much as possible now…
I recommend going across the street to ⁵⁄₃. Wayyyy better service!
TIP. If you guys cash a check through the drive thru, please count ALLL your money before u leave.