McDonald’s

Absolutely aweful! Went there for lunch and got a #1 only to get back to work and see the picture below. Big Mac. minus any BEEF PATTIES?! How does this happen? Maybe they didn’t hear me and thought I asked for a Big Lettuce. The fries weren’t even good. I am McDissapointed

Horrible service. Forget about their 24 hours because once 12 comes around everything slows down to the point where you’ll be sitting in the drive thru for fifteen minutes. The ice cream machine is out of commission a majority of the time. The food is fine, only if you get it while it’s hot which rarely happens.

This is the second time I’ve ordered here to find out that they screwed up after arriving to work. I use the number on their screen instead of explaining what I wanted abs apparently they can’t get numbers right. Been trying to call to resolve but phone keeps ringing then goes to fax. I’m really disappointed as I had my taste buds prepared for a steak bagel… smh yet they serve me a sausage bagel my least favorite breakfast meat.

After pulling into the parking lot; I went into the drive through lane. I incounter a guy in a red coat (mcdonald’s employee) that I almost ran over because he walked infront of my car and asked to take my order. I have not a clue why mcdonald’s would put their employee outside in freezing weather and unsafe environment and trying to play the game run my ass over. This location has 2 pull up and talk intercoms and they are not being used why? Because some kid is outside stopping traffic 20 feet short of the actual menus? You can’t even see the food menu of what mcdonalds has to offer. This makes a lot of sense! NOT!!!
After getting annoyed with the kid I pulled up to an intercom because it has the menu. The kid runs up next to me and takes my order. After placing my order I hear on the normal speaker people complaining in the background.
I pull up to the first window and go to pay. The guy has not a clue what I ordered. Whatever kind of system is going on is obviously not working. McDonald’s should stick to their normal process and not have some kid outside in the cold taking orders.
Finally I pull up to the next window. The person asked what I ordered. I’m thinking how the hell don’t you know.
This is the worst mcdonald’s I have ever been to. Plus its slow and the employees and management suck. Morover they don’t know how to follow standard procedures. Or I wouldn’t be complaining.
If I had a bulldozer I would smash this mcdonalds down. It’s a disgrace to McDonald’s Corporation

You have to take a grain of salt when thinking about your expectations of a McDonald’s. You have minimum wage workers serving unarguably cheap food to you because you want calories in a hurry.
In other words, sub-​par experiences at McDonald’s can kind of be chalked up to «Dude, you’re eating at freaking McDonald’s; what’d you expect?»
So normally I wouldn’t write a review about a fast food joint, but dammit man, this location has 100% consistently let me down. Again, I don’t expect much from McDonald’s, so when they warrant the time to write a negative review, trust me, they’ve dropped the ball. Often. Always.
The food has been tepid most times we’ve been here; like, you know when you get that cheeseburger and the slice of processed American cheese is perfectly square and not gooey or melty or even a little warmly limp? Think that, but all the time.
We’ve gotten Happy Meals twice; once they forgot the milk and sauce for McNuggets. The next time they forgot both of those AND the toy and apple slices. I literally got McNuggets and fries in a bag. When we asked for an under 3 toy, we’ve been told this location is either out or doesn’t carry them. (This is probably karma for letting our kids eat this stuff.)
One day we went through the drive-​thru and handed a gift card and credit card to the cashier. My wife asked her to use up the gift card and put the remainder on the credit card. The cashier proceeded to ignore the request and put the whole purchase on the cc. Honest mistake? «I went ahead and put it on your credit card, so you can use the gift card next time,» she said. We didn’t want to use it next time!
So, ho-​hum McDonald’s, but boo! this location.

Food is cold and i ordered 20 nuggets. Who does not give sauce with nuggets? And i did tell them to give me Ranch. Really bad McD real bad.

Awful. The people were nice but the food was stale, cold, or simply not there. Find a different McDonalds or fast-​food joint.
Ordered a Big Mac, fries and a shake — they don’t make shakes here and the Big Mac and fries were cold. My kid got chicken McNuggets with two types of sauce, nuggets were cold — no sauce. Wife got burger, snack wrap, and fries — fries were cold, they gave us a mcwrap not a snack wrap.

I frequently visit this location, only because it’s in the same shopping centre as my job. I constantly am getting my order messed up. I will not be returning to this particular establishment in the future. This place is terrible. Today not only did I not get what I ordered but the food was severely undercooked.

Third time I’ve been charged for items I’ve ordered that are miraculously not in the bag.
Normally I don’t leave reviews, and I know it’s a few bucks… but if its on the receipt, it’s not that hard to double check the order.

This is more of a review of this specific location rather than the actual food. The food is standard McDonald’s fare. That being said, I’m pretty sure I have gotten through this drive thru in less than a minute, and it’s definitely always been less than five minutes regardless of how long the line is. My food is always hot and I always get exactly what I ordered. I think magic may be involved. The service at this particular location is so incredible, I’m only a little ashamed to be giving a McDonald’s a five-​star review.

This used to be my go to McDonalds in the morning but too many times recently and everyday for the past week, the soda has tasted flat or watered down. I used to be able to see my coke getting filled as I pulled up to the 2^nd window. Now when I pull up they just grab a coke off the counter that apparently was filled earlier and has been sitting there. As if they fill up a bunch and set them aside to save time when customers come through. The problem is that it’s not fresh and tastes terrible. So now I drive by this one to a different McDonalds.

This mg is truly criminal. She is still refusing to pay employees while continuing to run a profitable business.
McDonalds corporate should not allow this woman to continue running a business under their name.
What a shame for an iconic business.

This is the WORST McD’s ever. I normally don’t go to this heart attack inducing establishment but my husband wanted to stop in for a quick bite. The staff is horrendous, took forever to get the order ready and then got his order wrong. Don’t go here!

This McDonald is better, Fries are always better.
Customer service is great, My experience has been good every time.

Well, I used to go here much more than I do these days. But When i used to order burgers they were pretty consistent. You get the same thing in every Mcdonald’s.
But my problem is with their way of making the Oatmeal. It is hit or miss. Sometimes it’s made good and then the other time you get a soup. Why would someone put soooooo much water in a oatmeal, i just can not understand. I thought this chain has a system for everything but Looks like they need some more training on: The art of making an oatmeal right.
I hope next time you guys will get it right.

Waited 20 minutes for them to serve 2 customers and then the register broke when I get to the front and they refused to use the working one next to it and told me to wait 10 minutes. Crap service

BOGO Filet O Fish — need I say more? I’m not a regular patron of the arches, but whenever Mickey D’s runs this special, I make a couple trips for these. It’s a better quality fish sandwich than you typically get at the fast food paces that «specialize» in fish. Add pickle, and it’s one of my guilty pleasures of fast food. So while my wife went to the Tropical Smoothie across the way for dinner, I just wasn’t feeling it and headed to MD’s. It’s your typical McDonald’s — fairly clean, efficient, nothing special and nothing unusual. They get my «standard» McDonald’s rating of three stars.

I come here all the time because it’s close to my work but tonight… not one but both of my cheeseburgers had no meat patty inside (see pics)!! Another time I came they forgot to give me back my credit card. luckily I caught it before I got out the parking lot. If you come here around 1am you better have cash on you because they won’t accept anything else for like an hour… there is a Suntrust ATM next door although it cost an extra $ 2.95 to get $ 20 bucks out if you’re not with that bank.

Hit or miss with quality of food. Last trip through drive thru one of the workers taking orders held up the line by talking to the person in the car in front of me for a long time. This pissed me off as no one was left in front of this car and it would have been better not to have that lady out there at all. Instead of making things faster she slowed the line down. This month 9/​2012, there is a lot of construction going on around the perimeter of the restaurant hindering access and making it harder to get through the area with a car.

This McDonalds is super busy and honestly I don’t really eat the food at McDonalds anywhere anymore. I like the frappes, fries and hashbrowns… the healthy stuff. Anyways the people are friendly here — the customers not so much but tis Fairfax County… no offense meant… While I was about six months pregnant I was in the drive thru and told my food wasnt ready so they told me to pull into this side slot at the end of the drive thru which coincidently blocks a walkway for pedestrians and I had this obnoxious man come screaming at me that I shouldnt be there and no reasoning would get through as he obviously just wanted to pick a fight with anyone no consideration to a pregnant woman… i digress, but this is the one time this McDonalds failed me as they took forever to get me basic items and all they did was stare while this man went crazy.
Oh yeah and it can be tough getting out of this location to get onto Centreville Rd.