Wow! The customer service was great & food is delicious. Place was well clean including the bathrooms. Sauces on the tables were full all with all their condiments.
Robert L.
Tu valoración: 1 Las Vegas, NV
Called at 9:54pm to grab a quick bowl to go. I was informed they wouldn’t take my order even though they don’t close til 10pm. Welcome to bad employed, bad customer service and poor attitudes. Doesn’t surprise me. But they’ve lost My business. I hope others don’t patronage business with poor service
Nezy E.
Tu valoración: 1 Henderson, NV
Service was horrible! Ordered my plates and repeated everything and the guy repeated them too. While I was trying to order my food it’s as if the guy wasn’t even listening because he kept confirming the wrong plate! Got my plate and it was the wrong order!!! I couldn’t even stay in the restaurant to dine because they set they AC at 91 degrees, obviously they didn’t want anyone eating in there.
Heather J.
Tu valoración: 1 Las Vegas, NV
By far the worst service ! They don’t know how to communicate with each other and get pissed of at customers as if it’s our fault we didn’t get what we ordered. The Asian dude with the grey shirt is a jerk!
D. B.
Tu valoración: 3 Las Vegas, NV
Spicy chicken plate with veggies was cooked just right wish i could’ve had more veggies but wasn’t bad.
Dimo Y.
Tu valoración: 1 Henderson, NV
I used to like this location but have changed my mind due to several bad experiences in a row. During the previous visit, it seemed like my food was taking forever and I started noticing that everyone who arrived after me had already gotten their food. So when I asked what the delay was, they found it ready sitting in the pick up area. I didn’t call it in and I requested to dine in, but my food had been ready this whole time getting cold in the pick up section. I ordered my food as a walk in customer. So instead of apologizing, the manager just said«we couldn’t find you». Please don’t lie to customers. I patiently waited at the table by the kitchen door the whole time. I saw and heard every name called as the servers brought the orders out. I wasn’t upset about the delay, but what got me upset was that the manager blamed me, when clearly they messed up. And why was my order bagged up to go when I requested dine in? They don’t pay attention to details here. They have messed up my order on previous occasions as well. The bad news is, they don’t seem to care. The manager on duty was rude and unapologetic. Mercedes, your customer service skills are horrible. You are the reason I won’t be back. I do like the food, but without decent service, it’s not worth coming back. The only person here that does his job right is David. It’s no coincidence that I have had bad experiences when he’s not working.
Mary H.
Tu valoración: 3 Lake Jackson, TX
I ordered the spicy chicken teriyaki. The flavor was good, but some of my chicken had fat on it. I was really grossed out by the large pieces of fat in my meal. My husband ordered the orange chicken. Again, the flavor was good. However, there was not nearly enough sauce on it. The restaurant was clean, and the staff was friendly but I prefer the food at Panda Express.
Kim C.
Tu valoración: 1 Las Vegas, NV
Is the good hot food only reserved for certain people? I say this because I was in the complex area where this restaurant is located and smelled some good cooking coming from this Teriyaki Madness. It was about evening time so I assumed they are putting out good hot food for the crowd on their way home from work. So I went in. Sure enough when I got in I can smell the food even better. I did not know what to order because I never ate here before so I asked the cashier guy«What is it that I am smelling»? He pointed to the back and said«Chicken». I was able to see the chicken on the grill also and said«Perfect…give me a chicken bowl(whatever the name was called). I was excited to get there just in time for the food to be cooked hot off the grill. However, the mistake I a made was when I asked for my meal to go. The cashier started acting a little funny then. He took my food payment. Then darted to the back of the kitchen and in my opinion, started to influence my meal to the cooks. What I mean by that is I believe he told them to give me the old chicken that was probably sitting there waiting for someone who wanted it to go. He was smart enough to know most people that ask for their meals to go just grab the bag and go and don’t check it till they get home or miles down the road. I went a few miles down the road and pulled in a gas station to get gas. Before going in while seated in the parking lot, I wanted to take a quick eat of my food. I opened it and the chicken meat looked very, very old and was cold. This was not the fresh new meat I walked in and saw grilling. I want to ask this cashier why did he go in the back and tell the cooks to give me old food or why did he as a cashier need to turn into a cook and prepare my meal? Your job was not to prepare food, it was to be a cashier. I know businesses are practicing techniques that alleviate waste of food and I feel they did not want to throw food away, but instead came up with a concept to give any old food made hours ago to customers who ask for their meal to go. So I encourage anyone reading this, if you get your meal from this location(any other restaurant period), please check your food before leaving. I hope the owner or the boss is reading this. Please train your employees so they won’t run off customers. The cooks were doing a fantastic job cooking because the food smelled amazing. They are not my problem. I was very hurt(and still is) to know that this employee thought so less of me for whatever reason to think I did not deserve a hot meal. Who was he reserving the hot chicken for and why are they considered more worthy of than me? I had no confrontation with the cashier/there was no feud or attitude exchange; so there was absolutely no reason to be motivated to give me old/cold chicken when new chicken was ready and hot off the grill in my face. TREATEVERYONETHESAME!!!
Dustin E.
Tu valoración: 5 Henderson, NV
So check it out! My wife does not love Asian inspired style foods! I have been hitting up this spot on my lunch breaks for a few weeks now. Well my wife wanted to try something new for a quick dinner. My wife is usually a picky eater, so I was a bit surprised when she wanted to try Teriyaki Madness. She usually will eat fried rice and some sort of Orange style chicken. Well my wife did, she ordered the Orange Chicken plate, with fried rice, and stir-fry veggies. We also orders the Edamame, and my usual the Spicy Chicken Teriyaki plate, on White rice, with the Stir-Fry veggies. We took the order to go and my wife starts in one the Edamame. She loved them and the entire order was gone before we got home.(I got none… Seriously) Well we get home and she starts in on her fried rice, she clams to date, in her 27 years on this earth, that their fried rice was the best she has ever eaten! She claimed better than the fancy Japanese places, better than panda, better than any fried rice she has eaten! She loved the veggies with the dish, and thought the Orange Chicken was good, but could have used some more sauce. My wife said«We will never eat at panda again» the fried rice changed her life. I always love their spicy chicken teriyaki, it has the right amount of spice, and don’t leave my moth on fire. I do love spicy food so my tolerance is a bit more than most. Teriyaki Madness has our business and we are here to stay! 5 stars good job guys!!!
Megan L.
Tu valoración: 5 Carson City, NV
I live in the northwest and normally go to the T-mad in centennial, or lake mead, but this one is way better. The vegetables were well executed, the spicy chicken and rice were coked perfectly.
Nicole E.
Tu valoración: 1 Henderson, NV
The chicken tasted soggy & had way too much sauce. Definitely wouldn’t go here again!
Andy L.
Tu valoración: 5 Henderson, NV
Teriyaki Madness is a good place to grab some healthy take-out fast food. The restaurant isn’t crowded, and if there’s a line, it’s usually a 10 minute wait at most before they take your order. I got the chicken teriyaki and asked them to hold the teriyaki sauce since I wanted to see how their chicken tasted sans sauce. I got the brown rice and stir-fried vegetables with the plate. The stir-fried vegetables had a mild soy sauce flavor and a grilled texture, but were still crisp from the freshness. The chicken tasted good and was well made. It wasn’t dry and was very juicy. The restaurant was clean and there’s no wait staff. The atmosphere was very casual. Teriyaki Madness is a good place to get your protein if you’re trying to eat cleaner and healthier, definitely check it out!
Paul B.
Tu valoración: 2 Las Vegas, NV
I ordered the teriyaki chicken and teriyaki beef with noodles and salad for about 11 bucks. the teriyaki sauce was burnt onto the beef, and the noodles and a burnt eriyaki type flavor. In retrospect I should have ordered no sauce on anything, but that’s why you go to teriyaki madness right? I will not be ordering there for quite a while.
Stephen G.
Tu valoración: 3 Henderson, NV
The food here is fantastic and I’ve been eating at teriyaki madness for years now. As I sit here eating at this particular location I notice a few things while I eat. The floor is dirty. Whoever mops, doesn’t move anything when they mop, like the trash can behind the counter or the kids booster seats. The walls and wall signs are dirty. No one wipes them down. The drink refrigerator is dirty, no one wipes it down. Employees who should be wearing hair nets are not.
Shannon B.
Tu valoración: 5 Henderson, NV
Great food and prompt service! Hands down the best teriyaki chicken in LV. Try the spicy mild!
Bethany E.
Tu valoración: 3 Henderson, NV
Madness in a bowl! This location is nearby on the corner of Stephanie and Paseo Verde. Since it’s in the same parking lot as Eos Gym, there were many gym goers stopping in. The dining area is clean. Not a very large area with tables but it seemed there were a lot of carry out orders so it was fine. Service was fine– orders were correct and made in a reasonable amount of time. I have been on a tofu kick so I wanted to try their Tofu Bowl. I chose brown rice and vegetables to be included. The bowl is plenty for me. There was a good amount of tofu as well as fillers. It was actually pretty decent. I wouldn’t mind ordering it again when I’m in the tofu mood. For a quick and easy meal, Teriyaki Madness is good for me.
Tina K.
Tu valoración: 5 Anthem, Las Vegas, NV
Enjoyed eating my chicken bowl with brown rice and veggies. For $ 6.99 I got a big portion for the size of the bowl. Went in there for lunch and got greeted by the friendly cashier and she suggested exactly what I wanted. It was very clean and service is prompt, especially because I was on a short lunch break. I will be back and looking forward to trying other items on their menu.
C. B.
Tu valoración: 5 Las Vegas, NV
Addicting to say the least. My coworkers and I could survive on Teriyaki Madness alone. I don’t even know where to behind in describing the goodness of this food! All I can REALLY say is you have to try it for yourself! It’s a pain getting out of the shopping center and back onto Stephanie heading north bit well worth it. K… Gotta eat now!
Pat M.
Tu valoración: 4 Hillsboro, OR
I’m from Portland and there’s some places there I miss especially Mac salad that’s good came here food was quick typical environment. Got the combo with Katsu teriyaki and. Brown rice with Mac salad and put a little teriyaki sauce on the Mac OMG so good! You must try! Will come back for the madness!
Steven H.
Tu valoración: 3 Henderson, NV
I almost always get the chicken katsu with white rice. Every now and then I will get the teriyaki chicken instead. The katsu this time was right on the border of almost too crispy where the chicken was dry. It’s pretty much Japanese fast food and is fine for lunch every now and then. Everything is made to order which is nice so expect to wait 5 – 10 minutes for your food.