Sally Beauty Supply

Lol people are annoying. I don’t know how this location only has three and a half stars ! The young gentleman working this morning was very helpful and nice. I rather come to this location than any other ! Everything is neat and tidy compared to all the other salons, my shoes even squeaked on the floors. And they have everything in stalk since hardly anyone knows about this location! Definitely coming to this location all the time !!

This review is specifically for a shining star of an employee named Aaron!
Never in my life have I experienced such great customer at a Sallys! The girls that the company hires to work in the store have such bad attitudes and don’t ever want to help customers that actually need help. I’ve complained to corporate and it’s fallen on deaf ears :/​
However, I’ve been to this location twice and haven’t had any bad experiences compared to all of the horrible employees that work in the OC locations –_​_​–
I came in last week looking for some hair dye, I really didn’t know what I was looking for just a basic idea of color I wanted but had no idea what products I needed at all LOL! I was a lost puppy! Luckily Aaron walked me through everything and told me what kind I would need especially with having darker colored hair. This guy really knows his stuff, I don’t know why the rest of the employees can’t be trained like him! Even though he was the only one working at the time he still was able to help me and ring people up.
This guy definitely deserves praises, he should be a shining example of how all the employees need to be trained. I won’t even bother going to the Sunset location when this one is so much better! ^_​_​_​^

Their people skills suck the girl did not know where my clipper blade was behind the counter so I went behind the counter to get the blade she was rude and told me to get out because the cash register was back there. I am NOT a crook & I don’t look like one and I don’t appreciate the way I was treated in that store the store is close to my work and convenient for me to go to. Because of their customer service skills I will never go back to that store ever.

I stopped in on a spur of the moment whim. I had been looking for a specific item and thought they would possibly have it.
This location of Sally’s seems smaller than some others. It is still very organized and clean. Of course they carry a multitude of hair products and styling gadgets. You can also find a wide variety of nail products along the right wall.
Service here was good. The lady had helped me find exactly what I needed. She was polite, professional and efficient. My shopping excursion was successful here. I wouldn’t hesitate to stop back in when in need. Thanks Sally!

Even though this one is close to my home I’d rather drive a bit further for better customer service. They have 2 young «managers» and I use that term loosely, that talk about their private business when customers are shopping. They have someone that works there that speaks poor english that doesn’t know where anything is. Maybe Sally corp should rethink letting teenagers run their stores because the customer service suffers.