Napa Auto Parts

Found this NAPA store disappointing They are unable to locate parts unless the part is listed in a catalogue. Spent over an hour waiting while they attempted to locate windshield wipers for a 2008 motor home they were using catalogs two years or more out of date!
Ended up finding the wipers a block and a half away at a competitor and the wipers ere on display
RV er’s may want to avoid this store as they seem to lack knowledge and supplies of RV equipment

I normally do not do business with NAPA. I am glad that I started.
The price in the part I was looking for was far lower than any other place I called.
I was looking for a rear shock absorber: dealership-​$ 150, Pep Boys-​$ 93, NAPA-​$ 68!!! That is a crazy difference.
George, the employee who helped me with my part was helpful and got me in and out of their as fast as possible.
This is my first trip to NAPA and hopefully the service will be just as good when I come back!

Well this isn’t the greatest city to go to, but I had an errand to run in the area. So I stopped in to see if they had the part I was in search of.
The good news is that George is absolutely amazing. He even came out and he is so knowledgeable. He knew what many others have not. And he even knew that I could fix a radiator glitch for $ 5…one that a shop could have charged tons for! He is awesome.
And the unfortunate news is that the gals there were soooo rude & unprofessional.
I went to the parts area & the only gal back there asked how she could help. I told her the part I was told I needed, and then I started explaining the situation so that maybe she could impart her knowledge. (Since there’s always the chance that I needed a part other than what I was told, which turned out to be the case, funny enough.) So she cuts me off as I’m talking and barks «right on!» Guess she’s not too knowledgeable! lol
The gals up front weren’t any better for personality or professionalism, so if ya wanna save some dough and talk to someone knowledgeable, I reccommend seeing George & ignoring the rest of the b.s. ;)