Fusion Grille

Not sure why I continue to punish myself and return to this restaurant over and over. The food is just ok. The service was extremely slow. It took forever just to get our waitress to come back to take our order. We went in around 2 pm and we’re 2 of a total of 4 customers in the restaurant.
The fish tacos need a revamp. The tortillas need to either be soft flour, soft corn or crunchy. Pick one. My tortillas were corn that was crunch and soggy in spots. Not a very pleasant lunch.

I don’t know how Fusion’s doors are still open. The food is marginal at best, I’ve been several times when we couldn’t get a seat next door at the Silver Star. Last night, the place was empty, the service was horrendous and the bartender made one of the worst side cars I’ve ever had. We politely asked the waiter, bartender and the manager about the contents of the drink and they didn’t offer to make us a new one. We then received the bill — $ 13/​each for a horrible drink and horrible experience.

Great atmosphere. Waitress was nice and attentive. Thai chicken was very tasty. Loved the place. Glad we came here!

The Cubano takes the number one spot for the worst sandwich I’ve ever had. Imagine a diseased and dying pig, wearing a suit made out of pickles and some kind of cheese, wandering into an abandoned flour factory, rolling around in the flour that nobody wants, and then shooting itself in the head because it knows it will never make a good sandwich… put that on a hamburger bun (not Cuban bread), and you have the Cubano. Whoever thought up this sandwich probably smells their own farts.

In town for business. Tried the upon noodle bowl which apparently was new to the menu. The noodles themselves were really good, as was the bbq pork. The broth had good taste but heavy on the salt. The chicken and veggies… eh. The prices high but kinda consistent with the area, including the brew pub. Feels like I’m in Portland… not Helena, Montana. Probably would go back.

I really liked this restaurant. We were seated right away and our waitress was very friendly and very quick. I love the atmosphere inside, especially with the fireplaces in the wall. So cozy. I got the fish tacos and the spring rolls for my daughter and they were both outstanding. The only reason I docked a star is because the fish tacos were the only thing on the menu I found appealing, besides the pizzas which were extremely expensive ($ 20ish dollars a pizza). But I would go back for the atmosphere alone.

I was in town for a class. I was greeted and seated promptly… waitress was friendly, suggested a very good soup… chicken chili and the dinner roll was also tasty. I would come back again if I was in the area.

Been here many times, always good. The Homemade soups are very flavorful. I don’t know why more people don’t come here. Friendly service, moderate pricing, good dependable food, centrally located, good atmosphere. Come on folks.

We went here for lunch during a visit to Helena. The flatbread pizza is amazing! I recommend the Mediterranean flatbread. I will definitely return here.

Ok food was to the bar fast. That is the only plus. We ordered two well margaritas and a order of rings. We got 2 10oz drinks for $ 5. They have two price of rings we thought we were getting the $ 6 ones because we sat at the bar and thought we were ordering off the bar menu but we got the $ 8.95 rings off the dinner menu instead. Sad

My kids and I were in town for a swim meet, so I wanted to take them out for a good meal the night before the meet started. So we all agreed this might be a fun and unique place to try. Okay, the location and set up is very nice. It looks like a five star restaurant. Very nice décor and ambiance. We were immediately greeted and seated by our server (it was still early around 4). I ordered an Italian Pinot Grigio which deserves a five star. We also ordered Buffalo Wings as an appetizer which was delicious and a pretty big serving compared to other restaurants. I ordered the Thai caramel chicken dinner which sounded way more amazing than it actually was… in fact, it was a total disappointment. For the price, I kind of expected a more flavorful and delicious taste at the very minimum. Instead I couldn’t take more than a few bites before I just could not stomach it anymore. It tasted like a generic frozen dinner heated up in a microwave and served on a plate. I could probably look past this and say it was a fluke and my taste buds just didn’t agree with this entrée except my kids felt the same about their meals (seafood Mac and cheese and BBQ burger) and they are not picky eaters at all. My son said his Mac and cheese was very bland… he ended up getting a box which i haven’t seen him not finish a meal in years. The service was good though. Our server was on point with drink refills. I would give the service a 5. But the food is soooo overpriced for the quality you receive… it lacks the ‘wow’ factor you expect when you pay this much. Even if the meal was a quarter of the price I paid, I’d still say it wasn’t worth the money. I’m giving the service, appetizer, and Pinot Grigio a 5 star, but I’m taking 1 star off for the meh entrees and another star off for the amount they charged for the meh entrees.

Walked in, was greeted by a very friendly host. We were seated right away. Our waitress was very friendly, and well informed on food and drinks. Started out with the deep fried green beans, very tasty appetizer! Girlfriend had the seafood mac n cheese which she said was very good. I had the gnocchi with was amazing, the potatoe dumplings were outstanding. We are traveling from Seattle and found Fusion Grille to be a very nice suprise.

This was the worst meal I have had in many years, and every person in my group agreed. The majority of food my group was served was inedible. The manager offered a refund and handled the situation extremely well. That said the food is expensive and awful and I would not recommend this restaurant to anyone.

Came here on a day trip from helena and asked the girl at the ulta store where we should get lunch at! She recommended this place and we were not disappointed! The prices may seem a bit high, but you get A LOT of food for the price! Totally worth every penny! My friend and I both got the fish tacos, and they were amazing! We also got the gluten free sweet potato fries I would highly recommend stoping by and getting some food!

We went there for dinner last Thursday night. The waiter spilled an entire tray of ice water down my back and front. He did apologize. Then went away and never came back. He sent someone else over to wait on our table. No one ever said anything inappropriate to him. In most restaurants, you’d at least get a comped desert, drink or possibly even dinner. But nothing but a fast disappearing waiter.
I was very disappointed in the service to say the least. I actually had to go to the mens room, remove my clothes and wring the water out of them before returning to the table. And no comp?

This was the worst service I’ve ever encountered. First, the waiter didn’t know the beer menu. That’s fine, beers rotate a lot.
After the last two members of our group showed up, we counted and it was over an hour until we saw our waiter again. It wasn’t even full.
Then, we grabbed another waitress in the meantime and tried ordering more beer. Rather than ordering what we wanted, she brought us different beers and acted upset when we corrected her.
When our waiter finally showed up for us to pay, it was another 15 minutes before we got copies of our receipts to sign.
I will not go back. Awful, awful wait staff.

Food presentation was very nice, however, not enough food for the price.
Fish and chips were very good, but you only got 3 filets. Conversely, the Fusion Burger was normal size and had a bit of flavor (not much).
Kid’s meals were kind of disappointing. Pizza was a bit small an the mac and cheese was bland.
Overall, bad. I would not recommend

Although this restaurant got off to a rocky start, they seem to have found their groove. I have always had prompt, friendly service. The menu is a little overwhelming and I tend I stick with salads and sandwiches. The portions are ample and everything I have tried has been flavorful and freshly prepared. They offer plenty of Montana brews, a lengthy wine list and a full bar. If you haven’t been in since the opened, give the Fusion another shot.

There are at least 65 dishes on the menu, a bad sign. We had to deflect the advances of the waiter twice in order to have time to parse them.
My favorite category was «Artesian Pizzas». Apparently these pizzas just spontaneously spew forth under pressure from wells in the earth. The menu has had this egregious misspelling since they opened. Surely someone besides me has noticed it and mentioned it to them in that time. This leads me to believe that there are no true artisans working here, and no one really gives a shit. The 65 item menu becomes even more suspect.
Our appetizer arrived promptly: «Korean Beef». It was indistinguishable from your run-​of-​the-​mill canned-​menu Mexican restaurant beef fajitas. It may have had a touch of soy sauce and ginger, but it was definitely served with flour tortillas. No Korean would claim it as their own unless they were starving under the thumb of Kim Jong-​un, and he ordered them to. If I had been at a «Mexican» restaurant in a mall in North Dakota, it would have been barely passable.
We then waited, and waited, and waited for our main dishes. The waiter came over and apologized, blaming it on a twenty top table nearby. Suspiciously, the restaurant was only about half full, twenty top included, and it was early in the evening.
Our mains arrived, and we were underwhelmed. Bland preformed patties (again, no artisans here) and lackluster toppings. The grilled chiles, super special sauce, and half an avocado couldn’t revive mine, although I did appreciate the lack of stinginess with the avocado. They could have been less stingy with the salt, though.
The bun was almost perfect. Moist, chewy, crispy, and liberally buttered. This earned Con-​Fusion Grille their second star. That, and the decent shoestring ries that they shook out of the bag labelled Sysco.
The house special red pepper onion rings are just onion rings with burnt-​black red pepper in the batter. Whee!
My side salad consisted of brown-​edged lettuce and the wrong dressing. If it was the right dressing, the «artesians» here have no idea what a pomegranate is. Perhaps they meant permanganate.

Wow. .. my second 1 star review ever (out of 196 at the time of writing), , ‚
Being back in Helena after a year, I asked my friends what was new in town. Fusion Grill was on the list, and while there were mixed reviews, I was intrigued about the idea of Asian fusion food, though definitely wary as my experiences with Asian food in Montana have definitely been. .. underwhelming.
I didn’t check Unilocal before I went, which may have kept me away. Unlike the majority of the other reviews, I thought service was good. My server (Kenneth), did well, even though he was having to handle what appeared to be a large group (maybe a dozen) college age girls celebrating a birthday, as well as a few other table. Slightly delayed, and not as attentive as I’m sure he could have been if he didn’t have so much to juggle, but prompt and reasonable.
Space is large and modern, and I’ve heard some ridiculous dollar figures for the remodel, and they seemed unusually proud on their website of having a poured concrete bar. I hate to be an «okay for Helena» type, but poured concrete is not unusual these days, and even if you were the first in Helena, it seems odd that the bar is one of the the center points (even if it is the last, after food and wine).
In any case, I was hungry — I hadn’t eaten much, so I ordered the Korean Beef appetizer («tender thinly sliced Korean marinated beef served with Jasmine rice», $ 12), and the Asian Miso Noodles with Ahi («Sauteed vegetables in a fragrant miso broth and topped with toasted sesame seeds and thinly sliced scallions», $ 14 + $ 7)
I’m Korean, and was expecting a mildly Westernized version of bulgogi, the traditional Korean marinated beef, with nice thin slices and a sweet soy/​ginger/​garlic marinade. I was thinking this should be okay, as there are plenty of pre-​made marinades available now, even in the US. Instead, what I got was freaking beef fajitas with a side of rice and some paprika on top. I realize I’m in Montana, but adding white rice does not suddenly make food Asian. This was full on beef fajitas — chunks of beef with grilled bell peppers and onions, flour tortillas on the corners of the plate, and a bowl shaped mound of white rice. The only part that matched the menu description was that the beef was tender — rice was short grain, not Jasmine, beef was not thinly sliced, and there was definitely no Korean marinade.
The miso noodles and ahi were more of the same. Udon noodles, some grilled ahi on top, and a miso broth with sauteed vegetables, and again, paprika. No sesame seeds or scallions to be seen. I’m not sure if they have a paprika fetish, but a bit of red color also does not make something «fusion». There was barely any miso flavor to the broth, and while Kenneth had asked me how I wanted the ahi (I was surprised to be asked, assuming it was going to be rare, and I just said rare), the seared ahi was definitely closer to a medium or medium well, basically tasting and having a mouth feel closer to canned tuna than lightly seared ahi. Was a bit surprised at the offering of fresh ground black pepper, and the garlic bread on the side — I mean really? Garlic bread and miso?!? Who in their right mind thinks those flavors are going to complement each other in any form???
Both dishes seemed like they contained frozen items, which I’m fine with, but not at the price point they’re aiming at. In general, it seems I had some frozen beef fajitas, some udon with a bit of miso paste and slightly mushy frozen celery and carrots, and neither dish matching what the menu described.
If I hadn’t been famished, I probably wouldn’t have finished either dish, but hunger won out over taste.
Summary: pretty décor, okay service, but over-​priced, low-​quality food that didn’t match what was on the menu