Loreley Resort

The customer service at this place sucks! A drunken and disorderly employee cursed at the owner and her guests.

Been an owner here since 1983 and it appears that nothing has been upgraded since. We came up for the week first time in several yrs. and nothing has been improved only worse
Hot tub went from a 20+ person to about a 6 person. Indoor pool is blistering hot and while swimming your whole body feels oily
Grills are iffy to get to work
Rooms are full size beds in master. And hard as a rock
And if you need maintenance or SECURITY you leave a message for them.
Not pleased

Nice rustic Bavarian style older Timeshare property. If you are disabled, all units have outdoor stairs and bathroom doors too small for a wheelchair. Indoor pool is heated and welcoming in every season. Many units have balconies over the river. Staff is very helpful.

A little dated. Could use a refresh. Watch the handrails, ours was loose. Office closes WAY too early. Convenient walk to town and attractions.

We just returned from Loreley yesterday for a family reunion. We have never been to georgia and wasn’t sure about this «resort». There are pros and cons…
Pros: nice grounds, price was right, love the outdoor pavilion where we had a couple bbq’s, pool was clean and I believe it was soft water which was nice. Their clubhouse was also nice. Well supplied kitchen, short walk to downtown helen and to tubing which I would highly recommend (lots of fun). Short distance to beautiful falls, staff was nice, great ac! Liked the fact that they had extra blankets that were quite cozy. I liked the location of our condo as we were right next to club house and river.
Cons: the condos can definitely use a upgrade! The beds were not comfortable and just on box springs and old, no king beds, could use extra night stands (only one), the bedspreads were very old and it concerns me sometimes when linen is this old and over used. The carpet was old and the tv in the living room was just ok and no hi def, the tv in the one main bedroom was horrible and very old. The wifi didn’t work all the time, the coffee pot was broken as it leaked all over the floor and didn’t heat, the windows (sliders) were so dirty that in order to see outside, you have to open the door. The towels were ok but over used. We only found one frying pan so we couldn’t cook eggs and bacon at the same time. No shuttle service as we needed to walk to town a lot because we were sharing a rental car. (It was very hot!) also, if you are looking to cool off and dip I the indoor pool, forget it! It felt like 80 degrees but the indoor pool was nice looking.
In any event, it was a nice stay mostly because of the grounds and company.

Awesome for the price! Great view! Managed to slip thru the cracks on
a day before SOWO car show! We were lucky! Only bad thing I would say is that the bed was like sleeping on a trampoline. … you guys need new beds. BUT I will be back every time I’m in Helen!

This is our third stay and we enjoyed it. On this trip we saw a large black bear just outside the unit. The units are large and clean. They have an indoor pool so you can swim no matter what the weather.