Sears Auto Center

Entered the store on11/​8/​2015 at noon. The was a man at the first register looking and typing. He never acknowledged our presence. The woman was doing the same then left without saying a word. She came back in about 2 minutes. Still the man did not say a word. When she returned she asked why we were here. I told her that Hankook listed Sears as a rep and we had a problem with a tire. Maybe just a nail but we need someone to look at it. She went outside to look at the tire. She said she would have to order the tire. She seemed annoyed that we were there
So we said thank you and went to Pep Boys. Bought a Cooper Tire as there was a nail that couldn’t be fixed.
I apologize to Sears for going to your store to try to give you business. We went there because we are reward members. Not again

This Sears Auto location is great! My service advisor was very polite. Store manager seemed very concerned. I got my tires installed in less than 30 minutes. Just overall a great experience.