Every other experience we have ever had here was great, and the facility is excellent. But our experience today warrants a warning for others: They have no business calling their ER an ER. Four hour wait time when not another single person is waiting? Seriously?! We called the Tricare Nurse Line when my wife’s ear infection became unbearably painful, her face swelled up, she lost all hearing, and had a high fever. They told us she needed to be seen URGENTLY, and told us to come here instead of going to an urgent care. What a mistake. She would have been treated and sent home from an urgent care in less time than it even took before a nurse even spoke to her at this«Emergency» Room. The receptionist was also rude and uncaring, and gave no explanation whatsoever. I’d call this place a joke, but it’s not funny, it’s tragic. If you care about your loved ones, and you have the option of going anywhere else for urgent care, do it.
Linda K.
Tu valoración: 5 Stockholm, Sweden
When I initially thought was to write a review about the women’s health and the labor and delivery because those were the kind of reviews I was looking for when I first wanted to go to langley when I discovered I was pregnant with my second child. We had already been to pediatrics with the daughter and always like it. Very good nurses working there and the doctors were all nice with my baby. Like that they have a «well baby» area so that babies without any problems but who are there only for the regular check ups don’t have to sit with people who may or may not be contagious. Womens health is a hit or miss. I was a little disappointed that I didn’t see the same doctor but then realized I could probably have requested that. Oh well. The doctors were nice. The front desk. meh. some of them could use some personal communication training. They caught up pretty quickly that I was having high blood pressure and acted on that. Started with stress testing to make sure baby was doing good. The more extensive ultrasounds are all done at radiology at the other side of the building. They’re pretty nice there too. At labor and delivery the people are great! I felt so good having my baby there and being taken care of. After a c-section they are on your ass to get out of bed and start moving. No cheating(i tried!). I could go on and on about this hospital but I wont. Or wait, I will mention that my eight month old son had surgery and was so well taken care of. Mind you, it’s not easy knowing your son will be put to sleep but they went over it plenty of times for me to feel at ease. And I was there when he woke up. It’s truly a great hospital. I’ve always been torn when it comes to military hospitals because I’ve heard bad things but with langley i have no complaints. Not about the care that is.
Kelsey L.
Tu valoración: 5 Bristol, VA
Compared to other hospitals I’ve visited, I really have no complaints for Langley. Usually the staff is efficient, and still caring, and I’ve never felt like I was in the way or just a nuisance like I have at other hospitals. Inside its nice, clean, modern-feeling for the most part… And they just put in a little coffee corner! That is so nice for all the appointments I’ve had there, makes the wait a little easier. I have visited the ER here, and it’s pretty standard. Sometimes a long wait, sometimes not, but each time I’ve received great care. I’ll be delivering here as well, choosing it over others in the area. Very pleased with it overall.
Terry K.
Tu valoración: 3 Newport News, VA
Hadn’t been here in a number of years since the remodel(yeah a long time ago). Recently went on a Dr. Referral and was completely satisfied. The parking kinda blows, but otherwise a great experience and visit. Total clean inside. Staff is very professional. Getting around is a bit quirky. I couldn’t find anything without asking first the service desk assistant on the first floor, who kindly gave me directions to take the elevator on my left to the 3rd floor. As a retired vet, I’m glad we have a hospital such as Langley at our disposal. Thanks.