Wendy’s

It seems they’re still figuring things out at this location. Drive-​through was a bit too slow and haphazardly managed for my comfort (they say «1^st window please» but nobody mans the 1^st window, and nobody indicates to you otherwise until you drive up to the 2^nd). It was a Saturday night when I visited, only one or two other cars in line, and a manager with another employee inside, but they still seemed to be struggling. I’m used to a location in NJ with a high volume of customers that churns out food at a great pace. Will return here in a month or two to note possible improvements. For now, I need some time away

As a person who never eats fast food — when I do my favorite spot is Wendy’s — have to say today was 3 X and they are out — service was okay but food was cold — I e cold them before now I’m just helping about it

Like the new place, food Is always hot. The people are nice yes nothing is ever frozen as a former employee I know that. Some managers are great others are not. The place is always clean which is a good sign for sure.

I’ve always been a fan of Wendy’s and I’ve always had their back. Tonight, I learned that they don’t have mine. It was a cold and snowy evening when I left my house tonight at 9:00. It took me 10 minutes alone to brush all the snow off my car. I was sweating bullets as I shoveled myself out of my driveway, all for what I thought was going to be a scrumptious and satisfying meal. I eagerly began to drive to Wendy’s, not knowing what tragedy was awaiting me. It had been a long day in class so I thought to myself ‘You know what? The hell with it I’ll get two 4 piece nuggets’ instead of my usual single 4 piece. Thrilled and enthused I drove home and dove into the fast food bag of wonders as soon as I hit my bed. Those emotions quickly changed to disappointment. I was only given a single 4 piece instead of my two. That peachy smile isn’t fooling anyone, Wendy. You’re a sly little devil of a girl and wouldn’t hesitate to choke someone with those pigtails if you got the chance. If I were you I would suggest changing your look on the outside to reflect who you really are on the inside; a liar and a sheepish girl full of empty promises.

I love Wendy’s, if there’s a fast food restaurant to visit, this chain is the one. My problems with Wendy’s are personal and directed specifically at the Hadley store. The customer service there always seems to be lacking.
When you come into the store, chances are you’ll see a line that goes all the way back to the condiment counter. If you go here, you will wait 15 minutes to get your food at least 80% of the time. Even when the place is slow, some employees just avoid eye contact with you so they can take their time in getting your order.
The middle-​aged gentleman keeps the store moving. If every manager kept the place running like he did, this branch would receive 5-​stars from me.

Consistently slow, as in wait 5 – 10 minutes for the food. Excessively greasy. I know this is fast food. What I mean is. The burger bun will be soggy from grease. Even for fast food this location is terrible.
On the plus side everyone who works there is super friendly.

March 2011: food poisoning from Wendy’s with their spicy chicken nuggets. I spent most of the next two days in the confines of my washroom trying to get past my first episode of food poisoning. I haven’t had fast food since, so maybe its a blessing in disguise, but note to self: don’t go during non-​peak hours like 4pm.

This place is very clean and the staff is nice and organized and professional. The only problem is that they are serving over processed junk to children and making them fat and weak.

As fast food goes, I like Wendy’s the best for hamburgers. I had to stop going though because even over a long period of time, you can really pack on the pounds from these belly bombers. The service here is pretty good and the food is usually always hot. Drive up is usually a cluster around lunch time and you usually wait in line for ten minutes or so.
I think not going back is a good decision for me, but if I did, the one thing I wish they would improve upon is assembly. Always the meat is perfect only to be abused by some piece of brown or bruised piece of iceburg lettuce or hot house under ripe flavorless nasty tomato.

I have to give this Wendy’s some credit: on those nights between my first and second year of grad school, when I’d get out of Bertucci’s and needed some food (because it’s tough work at Bertucci’s), this Wendy’s was there.
Did they screw up my food more than once? Yes.
Was it greasy as heck? Definitely.
But it was there, open really late when I needed it.