Service was good. They were very kind and polite. I’m always skeptical when I go to these franchised oil change places and when they told me my car battery was near dead and needed replacing I immediately said no. They didn’t show me the results like my mechanic would on the machine. And no because my cat was under 3 years old(brand new) and it was only 30k miles. So I took my car to the Toyota dealership. They did a battery load and showed me the results. My battery was very well working and taking full charges– not dead. It ONLY needed a recharge. That might have been sitting in a Hawaii parking lot, to a boat, and then a lot for another couple of months while in transit. So I’d use your best judgement when they tell you to replace things with them. Get a second opinion– never hurts.
Bob G.
Tu valoración: 1 Gales Ferry, CT
My 16 year old son went in and asked for the least expensive oil change and ended up with $ 160 engine flush and power steering fld. replacement. They told him it was all gunked up. Really, on a car with 44k miles. Watch out if your young and inexperienced in this place. Probably the same treatment for older folks, you will get taken advantage of!
Tia M.
Tu valoración: 5 Groton, CT
Very helpful and friendly staff. I went in for my usual oil change but this time I also needed my ac fixed. However, the mechanic, James double checked and found out it was a problem with my ac compressor. It was very busy today my total wait time was about 20 minutes to get in but it’s shorter than other places.
Christy P.
Tu valoración: 3 MYSTIC, CT
Friendly staff, prompt service. Also has a military discount. Surprisingly though, there is no waiting area for customers though. You wait in your car and help turn on/off your lights, blinkers, etc. I’ll also say this was the first quick place for an oil change that I’ve been to that showed my me air filters and actually didn’t try to sell me new ones, since mine were still relatively clean.