Vo’s Auto Repair Inc.

I have gone to Vo’s a couple of times and I have to say he is the best in town. He doesn’t speak English very well, but, he does great work and the prices are lower than anybody else in the area. I think this guy is amazing. He replaced my water pump, several hoses, an EGR sensor, and replaced my belts for just over $ 400. Everyone else wanted 600 to 800 to do the work.

The only reason I’m giving them 2 stars is because the work seems to have been done properly. My car broke down and I had to have it towed somewhere I was recommended to take it here. When my car and I got there they acted as though I was an inconvenience and because I had never been there before they didn’t want me there. The next day they called and told me what they needed to fix so I said to go ahead and if they could also look at another part this seemed to be a bother also. I called the next day to make sure they had looked at the other part and he just kept saying that wasn’t the issue just come pick up your car it’s ready. When I went to pick up my car I asked if they looked at the extra part and he just said it’s fine. The lady at the counter just stared at us as we were trying to pay. Rather than telling us how much she said «give me your car» when we asked how much it was she said «I already told you» which she hadn’t! Once we paid she set the key on the counter and that was that, didn’t tell me where the care was so I went and just looked for it. Very disappointed at the lack of any customer service I received or should I say didn’t receive.

They were very cordial, and did the work promptly and at a good price. However the job wasn’t properly done.
I had them replace the differential cover gasket. Over the next few months the differential began slipping and grinding. After researching, I discovered the problem was caused by insufficient lubricant and the lack of a friction modifier being installed.
I ended up having to fill the differential myself and discovered it was about 1 ½ quarts low. Further, I noticed on the invoice that they had charged me $ 10.00 for a quart of fluid. I had asked if they changed the fluid or did they use the old fluid and he told me they changed the fluid. I found out later that the capapcity was actually 3 quarts, not 1 as I was charged. Obviously they used what was left of the original fluid, which is why it was more than a quart low. It shows they are incompetent or negligent, or both.

Have taken my car there repeatedly. Always inexpensive, alway fast, and always a great experience. Very trustworthy and willing to work with you.

A great inexpensive place to fix your car family been loyal customers foe years