Papa John’s Pizza

The pizza is always pretty good. It is what it is, meaning it’s not gourmet food or anything fancy. But it’s a little better than some of the other chain pizza joints out there.
The delivery sometimes takes a while, but that might just be because I tend to order it in the late afternoon during rush hour. I’ve never had any problems with them at all.

Ordered pizza at 855pm. At my door at 9:30pm. Still hot in the box and delicious. Driver was clean, courteous and thorough. This location has always been our «go to». They really are excellent and when they screw up they will take care of it with no questions asked. Thanks again!

The female manager on duty 3÷9÷15 — 7:45 timeframe was terribly rude. We had a coupon for a free pizza and she proceeded to tell us that we should have called it in, not placed an online order. Nowhere on the voucher did it state it needed to be called in so it would seem perfectly acceptable to order in any fashion most convenient to the customer.
Then when we waited beyond the projected time, when they finally checked in with us, it was on the shelf waiting. When we inquired about it, she got a look on her face and in a ‘tone’ stated, «it’s only been there like 2 minutes». This wouldn’t be the first time that we have had pizza that sat there as we waited so it was a fair question.
It’s general business to treat the customer as an important part of their business. Regardless of if they are paying or have a coupon.

Went in to the location to order a carrier out pizza and there was no one there. I could even hear the phone ringing as well. Kind of strange for 2:30pm.

Pizza is ok. Creepy delivery guy that knocks on door and drives old Firebird or whatever it is freaks me and my wife out. I opened the door and he just stood there staring for a minute at me before speaking. Super awkward!

They say they couldn’t deliver to me even if I was only 3 miles away. then he said he would do it, then he hangs up on me

we walked across the hotel parking lot to order/​pick up a pizza. one of the best choices we’ve made on our road trip.
our medium pepperoni /​sausage /​mushroom /​jalapeño pizza was wonderfully cheesy, with the right amount of sauce, and plenty of ingredients.
we only wish the papa john’s at home could be half as good as this one!

Absolutely terrible experience here!
So I made an order of $ 24.24 and when the pizza guy showed up, i left him a tip to make the total amount equal to $ 26 (with the $ 4 delivery fee included) and a few days later i check my bank statement and saw i was charged for $ 28. I called Area manager up and asked them wtf was going on and why did the delivery driver tip himself an additional 2 dollars than what i gave him. They apologized and offered a free pizza and a refund of the $ 2. Which I saw as an insult considering they just tried to steal from me. So I demanded to see the receipt to see if they wrote over it or they just charged more than what the receipt said, but they magically couldn’t find the receipt. in other words, he charged me extra and threw the signed receipt away. I told them that they will either refund me my money, or ill go through the bank and say it was a fraudulent charge (which it was), and they of course gave me the refund to avoid the bank and the repercussions that could have followed with it.
Do NOT order from here and KEEP a copy of your receipt!!!

If the pizza wasn’t so good I would not go back here. You walk in and see Like ten employees, 7 just standing around, playing on their phones etc. I waited over fifteen minutes to pick up a called in order because they were lazy and no one helped me.
It was pretty ridiculous having that much staff yet no one to help…

I used the website to order a delivery for my team at work. We only get half hour lunches, so I ordered ahead for a 4 o clock delivery. At 4:30 my pizza arrived… just as our lunch ended.
I was not informed that it would be late either by email or by phone.
Never had this problem with Pizza Hut.

Awesome pizza, great service, low prices. I like these guys better than Dominoes.

Was visiting Portland but staying out in Gresham in a cheap hotel. We ordered pizza and had to drive there to pick up… the young girl working the phones/​front register was awesome! She was funny, smart and knew how to provide the best customer service.

Went here while in the area, customer service was top notch! Good job

Luv their bbq chicken pizza. Decent customer service and decent time pizza gets delivered. Luv all the different varieties because sometimes Pizza Hut and Dominos gets very old. Especially Pizza Hut that doesn’t have that much of a variety and Dominos comes in second at variety after. So if your tired of the same old thing order Papa John’s Pizza!

(as reviewed for the restaurant on 145^th) Very very good pizza. Their love for garlic here has captured my heart. I never thought I’d love a pizza chain more. I’ve tasted hole in the wall pizza joints that top this place, but if I’m comparing this place to other chains, they’re hands down the best.