Jimmy John’s

Fast, friendly service right by my office. The sandwiches are always delicious. They rarely make a mistake despite the «freaky fast delivery» and if they do make a mistake, they fix it (also freaky fast.)

I don’t know where to begin. Jimmy Johns advertises fast delivery. Is 50 minutes considered fast? I live on the same street just 2 blocks away. If I paid extra for cheese, should I get it? I called and spoke to the manager. His excuse was he is understaffed and had an attitude. I asked to have his boss give me a call and he refused. I have had the same problem with this Jimmy Johns many times now.

The overall quality of the food is ok. Anytime I’ve ordered from this location they always get something wrong. Always ask for them to cut sandwich in half or what they call «whacked», they never do. They never give us napkins and when we ask they act like its the most ridiculous request ever.
The staff are pretty obnoxious, the guys there are loud and always shouting crap and sort of rude. Not sure if there is even a manger for this location because the staff seem to just run a muck and do what they want.
Would not recommend this location at all, in fact I’ve stopped going to this chain altogether.

I honestly did not dock any stars for food; when the order is right, it’s the usual JJ deliciousness.
But seriously; I only order delivery (they are my «Pizza Hut» for lazy days and busy nights lol)
An they are always either way late OR the orders wrong, forget to include something I asked for…
An it really is too bad, because the employees I’ve talked to are all super friendly, presentable, and look like decent human beings… But it’s like they trained to rush for speed without CHECKING to make sure it’s right, like does it have straws, the mayo packets, etc… But if they are running behind (like 40mins for 2 sandwiches behind) then the order is always perfect.
I love Jimmy John’s food, but they need to check on this franchise and maybe help them figure this out.
UPDATE: Extra cheese (for $ 1) my husband discovered means ONE PEICE OF CHEESE on the larger subs… Really? I mean cmon…

As an avid Jimmy Johns regular I am rarely let down by the mantra of «Freaky Fast» but this Gresham location consistently has the slowest, rudest and most error prone service of all franchises I have frequented. I would go back to the drawing board and re-​dial the operations as I would almost rather go to Subway, a block away, rather than visiting this location. I say ‘almost’ because I cannot stand Subway. For the sake of all your current and future fans get it right.

I have ordered from them a few times before, when we were desperate, and they delivered their mediocre-​at-​best subs to our house. Way too much lettuce and no flavor. Anyhow, I called them tonight because I’m too tired to cook, and they told me that they we are out of their delivery range. I explained that we are only 1.5 miles from the store, and that they have delivered to us multiple times before. He refuses to budge, so I ask for the manager, who says they just made a mistake every other time they delivered to us, and there is nothing he can do. Super lame, bad customer service, and stupid policies.

Yes they are fast! Love ordering from the app and having my customized order arrive at work!

I have had 3 different items off there menu and they have all been Just terrible. Not my taste at all. For me it’s like biting into water between 2 slices of bread, but my husband on the other hand has very bland tastes I call him a vanilla type guy and he loves Jimmy Johns. To give you some idea I dislike Subway because of the smashed bread and lack of fresh ingredients you will often find at some locations. I would WAY rather eat there then Jimmy Johns. I love Big Town hero fresh bread lots of flavor, but my husband dislikes Big Towns and would rather have Jimmy Johns. So it depends on what your flavor preference is. Me just not being a fan of there flavor wouldn’t just earn them one star from me as they are really «freaky fast» and there ingredients freshness is good they also screwed up my order last time around. The sandwich looked so gross to me just in the way that there were things I didn’t order on there and it was very sloppy looking I wasn’t even gonna take one bite. I didn’t feel it was fair that I should pay for something I wasn’t gonna eat so I called up and asked for a refund on mine. My husbands was fine so and they were really fast so I declined a full refund and said please keep the tip I just want a refund for the sandwich that is incorrect and I would not eat. The manager then sort of mocked me but did say he would refund me and give me a free sandwich coupon. I never got either. I didn’t pursue the issue because I will never eat there again. So whatever. As I’ve kind of said it all depends on personal taste and to my personal taste Jimmy Johns is not acceptable.

Best option for a fast good quality sub, way better then subway in my opinion, I’ve never had a bad experience here, except they hate to part with bags and napkins for some strange reason lol

I love Jimmy Johns. The best subs I’ve had at that level of service for that price. Just the sheer speed in which they produce your sub and/​or deliver it is amazing. I am impressed with the quality of the ingredients as well. I highly recommend if you want something on the go, or too tired to cook.

Yes it’s better than Subway, but that’s not saying much! Skimpy on the meat & cheese, heavy on the lettuce. I thought Jimmy John’s and Big Town Hero were ok until Jersey Mike’s came in and blew them both out of the water.

I have literally gotten sick every time I’ve eaten at this Jimmy John’s. It has been too many times to be coincidence, so I will not be returning.

This place is great, at first I wasnt so sure but then after trying it again I decided i liked the sub that I picked the first time was just not impressive, some arent. But there are a few that are really good. I stopped getting subway when JJ moved in. Also this one has a drive thru which is great. (going inside can be faster sometimes)

Super impressive customer service.
I drove through for a sandwich and realized when I opened it (a ways from the store) that something was missing. I called the store and they were quick to offer two different solutions. A couple of days later the store manager, Frank, called me directly. He offered to buy not only me but also a friend lunch. One free sandwich is a pretty good deal. But 2 is over the top. Additionally, he let me know the sandwich I ordered is one of his favorites and suggested an add-​on to make it even better. Needless to say, I was blown away by their response.
Not only do they make delicious sandwiches quickly, but they really care. And it shows. Much appreciated!

My boyfriend works at Washington Square mall so he was always getting their food delivered. So he was so excited when they came to Gresham!
FYI: I don’t like sandwiches at all
Right after they opened he ordered delivery and then again another week. We waited a couple of months and he called in an order on a late night.
He ordered and gave them our address, we live in Columbia trails apartments right next to the Gresham Station mall.
He was told that they didn’t deliver to our address. My boyfriend goes well you have before and the employee goes well our manager has cracked down on our delivery area.
My boyfriend was given no apology, was asked what he’d like to do, and had the employee just saying the same thing over and over again.
Apparently their delivery range is a mile from the store. So i looked it up and a mile is division and Eastman Parkway, just up the road. Which means any employees in the Gresham Station mall can no get delivery, seems like a waste.
He hasn’t ordered from that location since and hasn’t ordered it much at work either. He was extremely frustrated with the lack of customer service.
PS: A month ago I saw them come up our street on my way home. They must have realized how much business they would lose if they didn’t expand just outside from a mile.

One day I wanted a sub sandwich but I didn’t feel like leaving my house, I usually order from subway and I called subway thinking that they still delivered in my area well it turns out that subway doesn’t deliver anymore in my neighborhood. After hearing subway doesn’t deliver anymore I went on my search for a place that delivered and I came across jimmy johns they saved the day. I ordered my dinner and with 7 minutes of ordering it was at my house JACKPOT quick wonderful service so long subway

Love them… Just wish you delivered to me… Only a couple streets out of the range
:(

I would not suggest going here unless you want to go deaf. The music is so loud you can’t carry on a conversation with your company let alone try to order without yelling. The only good thing about my sandwich was the bread that’s why I gave it two stars. I had the turkey and it came with mayo, lettuce and cucumber. The turkey was tasteless and there was so much mayo it oozed into my mouth with every bite. My husband got the JJ Gargantuan and he said it was pretty good. He asked for some of the extra dressing they put on the sandwich on the side and he was told they don’t have any containers to put it in. Seems weird that they would not have any little cups for extras people may order. I will have to find another place to get my sandwich craving quenched.

I ordered the Roast Beef Sub for $ 4.25
The Roast Beef was delicious and the French Bread was excellent.
A superior Meal from this Drive Thru.

JIMMY JOHNS! JIMMY JOHNS! Christ I love Jimmy Johns.
My first time into this location, I asked the girl at the counter «What’s your favorite sandwich?». She didn’t even hesitate to tell me the California Club, minus tomato, add bacon, mustard and pepper mix. I had it, and haven’t had a different sandwich since!
Super quick and fast, SUPER nice, really clean… I couldn’t ask for more from a friendly little sandwich shop. I just wish we had these back in Mississippi.