They are very understaffed. We purchased frames and glasses three days ago. They had to remake the lenses. The lenses were not fitted correctly and had large gaps around the frame. They remade the glasses. Guess what they are slightly better but still have gaps around the frame. They will have to remake the glasses for the third time. We do not have time running back to the store. Simple changes and this location could shine. Very few employees greeted us when entered. The two that did actually care. But they are so understaffed they can’t make a difference.
Jerry S.
Tu valoración: 5 Simpsonville, SC
I met a friend there today. He got an eye exam and glasses. The main reason we chose that place is because we thought it would be faster than some of the discount places like Sam’s Club and Costco. They aren’t the lowest price maybe but certainly aren’t the highest. The staff at both Nigh Optical where he got his eye exams and at Visionworks were very nice and very professional. My friend is on a tight budget and they were very understanding in getting him inexpensive glasses. The total price for both exam and glasses was less than expected.
Frances W.
Tu valoración: 1 Washington, DC
We are patients of Dr. Nigh’s practice next door and really like the doctors, so several years ago we went to Visionworks to have our eyeglasses made. Mistake. The prices are outrageous, with the staff trying to upsell at any opportunity. Avoid this place at all costs.
Karen W.
Tu valoración: 1 Duncan, SC
Unbelievable poor service. We went here on Sunday because we needed a repair and our regular eye doctor was closed. They opened at 1:00. We walked in at 1:20 and the doc was going to lunch. Seriously he couldn’t have gone to lunch before they opened? They are only open 1 – 5. He was the only one that could read the prescription. We waited. He was back in about 20 minutes which wasn’t bad. However he decided to help 3 other walk-ins before helping us. Why? Who knows? It was just ridiculous. I would rather pay more than go here again. Oh and the lady helping him can’t run the computers very well and always has to get his password. Oh here’s the best part. When I went to pay with my credit card, they have dial up. So after it dials and eventually connects it does print out on a dot matrix printer. I am so not kidding.