Embassy Suites by Hilton Dallas DFW Airport North

This has been like all other embassy suites. Very professional and relaxing stay. Rooms clean and comfy and service everywhere you go here is so professional! I will definitely stay here again! Not to mention bass pro shop is right next door!!!

I enjoyed my stay here last time. Love the double room suite style w pull out couch.
Enjoyed the complimentary breakfast the next day.
Get the free wifi, although it’s not as fast or effective. If they charge you to upgrade it will be an extra $ 15

This hotel is like most embassy suites, clean and attractive with great service. The breakfast is hot and free so we can’t complain about that. The parking is plentiful, even on a huge holiday shopping weekend. The hotel is basically attached to bass pro and across the street from the mall. The only down side of our visit was the bed. Yes, the bed, probably the second most important thing in the room. I think our bed was an early 1900’s model… no support and nearly sitting on the ground (side note: the ground might have been more comfy!) My husband and I spent the whole night fighting to stay out of a heap in the center of the bed and spent the next day looking for painkillers that would battle the back pain we left with. Safe to say we likely won’t return.

The hotel itself is great! The food was fantastic, the rooms were comfortable and the staff seemed very knowledgable. But for a business traveler I would not recommend it. The sole reason is that a business traveler you most likely have to work in the evening last in your hotel room. But the Internet access that you purchase is from the age of dial up. I kept losing signal on my computer and at one point I wasn’t even picking up the signal. I even went down the the front desk and asked them about it and shared my frustration. The replied by saying I could purchase the platinum service for $ 12.95 bc it would be deducted from my bill. Even after I purchased it, I still had issues and I saw no improvement. To put the icing on the cake, I couldn’t connect my iPhone or iPad at all to the service that I purchased. Again great hotel regarding comfort and food but as a business traveler that has to work at night, I would go elsewhere.

This place has very nice employees whom respect your space and privacy; the hotel left fresh towels for us on our door even though we had the do not disturb sign out; they have enough elevators to make the trip up to your room quick;the only issue here is the outdated room; the sink was well rusted and the bathroom had some stains in the tub; which is a clear sign of some tlc

The hubs and I came with the kids for a little weekend getaway. We chose this hotel because every room is a 2 room suite. that means a lot to me when the kids are coming with us. HELLO privacy! We stayed for 3 nights on the penthouse floor. when we first arrived we were greeted by the staff. The staff was really sweet and welcoming the entire time. We sipped on complementary cucumber water while we checked in. The room was pretty bug and spacious; 2 rooms of course with K-​cup coffee and teas. We also had bottled water in the fridge too. My husband decided to forgo the housekeeping so we could earn 1500 extra Hilton points (are kids are mess makers anyhow). The beds are super comfy and the bathroom was sparkling clean!
The best part about staying here is the free made to order breakfast and evening reception. From 530−7pm adults can enjoy 2 complementary cocktails and snacks. they had an assortment of veggies and dip, ranch chex mix, spicy peanuts, fresh fruit, hummus and pita chips and chips and salsa.
The fitness center was great and open ²⁴⁄₇. The pool was fine the first 2 nights, but the last night there were too many kids in the hot tub. along with creepy old men and strange hairs floating about.
They also have a «deck» with patio chairs and lounge furniture. great for laying out in the Texas heat.
Lastly, my hubs LOVED that this hotel was attached to Bass Pro shop, he spent a lot of time there wandering about.
We will definitely come back soon!

This hotel is very lovely. Beautiful on the inside with large rooms. The bed was very comfy with dark black out curtains, we were able to sleep in late. The staff has been very friendly. A very pleasant surprise is the complimentary happy hour in the lobby from 5 – 7 with free drinks, both alcoholic and non, as well as many snacks for adults and kids. The pool area is very nice. We came into this hotel semi last minute and they were able to get us a room for the next 2 nights. I would stay here again in an instant!

I have stayed at this location before with 5 star results, but this time the staff was clearly overwhelmed by the crowd. 6÷31−8÷2
Upon arrival, I was told that my reservation for an accessible king size bed room was unavailable, and I would have to settle for a double bed room instead. When I questioned the desk clerk, I was told the king size rooms had been sold out for a week, and when I told him that my reservation was made (and paid for) for over a week, I was told there was nothing he could do. So much for our romantic weekend!
That afternoon waiting in the lobby for happy hour, they had a false fire alarm, the staff seemed really confused about what to do. They stood around in the lobby, along with about a hundred patrons talking together. When asked what to do, they said they did not know. After about 5 minutes, the alarm was turned off and the all clear was given. Good thing there was no real emergency, no one ever left the building.
The next morning we left our room @10:00AM and returned @6:00PM, only to find that our room had not been cleaned. I called the desk and was told I must have left a «do not disturb» sign on my door? I informed the desk clerk that I would not have called if that was the case. After sitting in the lobby for an hour, the room was cleaned.
The free breakfast and happy hour was great, as before, but the staff struggled to keep up with with clearing tables and replenishing the food. We had to wait for the juice and coffee machines to be refilled.
So, in order to maximize your experience, only book this location during the school year, during the week, and avoid holidays and school vacations.

The room was very nice. Very clean. Although the pillows need to go back to being real pillows instead of square mounds of fluff. There was good service. Overall a nice experience.

Bah… Concierge service is horrible. He basically handed me a pamphlet on fort Worth and knew nothing about the area. Friends had no hot water in their rooms for 3 days and my room smelled badly of smoke. Not a good value for $ 179 per night.

The bed was comfortable and I guess that’s the most important part. The wifi kept dropping which made working nearly impossible, especially after I paid $ 14.85 for upgraded Internet. The hair dryer was the equivalent of gentle breeze, which made drying my hair an hour event. Grrrrrrr

2.5 stars AT BEST. Ice cream was always melted every time we received it from room service. Ladies at the happy hour bar were preoccupied on their cell phones and looked up at me but still didn’t assist until I asked for service. Was hung up on while trying to order room service. Housekeeping never changed my sheets after make up was left on my pillows and sheets. Never fully restocked coffee after I used every morning or towels and toiletries. I followed all hotel rules and always stayed quiet in my room during my stay. Obviously, customer service is not a priority here. $ 425/​night for over a week on the penthouse floor was definitely NOT worth it.

I really appreciate the event management staff at the Embassy Suites. Ones a month we host our modeling, acting and personal development sessions at the Embassy and our event manager has done everything to try an accommodate our needs. He has gone above and beyond to try and make our time there comfortable.
I appreciate the on-​sight amenities and the convenient location. I am able to grab a café mocha to get my caffeine boost before jumping on the runway, visit the corner store if I forgot anything, and visit the on sight restaurant to get a bite to eat.
Embassy Suites has made it very comfortable for me and my girls. We look forward to another great month learning the runway at the Embassy Suites.

Following a horrible travel experience with Delta Airlines at DFW, Justin and Lori at The Embassy Suites Hotel DFW Airport North were a welcomed surprise for our family of 5!!! Thanks so much to this impeccably professional staff for the warm treatment and true Southern hospitality! You turned a horrible travel day into a much better experience for all of us! Thank you Justin and Lori!!!

I have honestly been so pleasantly surprised by my stay here, that I would come here again. I too came for a conference. The food for the conference was good. The cookies they served for mid afternoon snack were as big as my face, and I wanted to eat two (but I didn’t!). The conference room temperature was well controlled (but I still recommend a sweater). The sound was good, and the people running the conference room services seem to really be on their game. They have been very engaged and extremely attentive to our needs.
The complementary afternoon reception is a real treat, where you can order cocktails in addition to beer and wine. The complimentary breakfast is more than adequate (I mean, it’s complementary!!!).
Fact is, every person I have interacted with has been extremely pleasant, helpful, polite and customer service professionals. The hotel is a bit on the older side, but honestly, there is something to be said for the open air atrium of this building. It’s well maintained, clean, and quite a functional venue. The rooms are very clean and spacious at a reasonable rate. Wifi is dependable. I actually found the beds to be comfortable. The shower is nice. Room service was great; Jarrod in room service is superb with his customers. Kudos to him and the rest of the staff. Al in concierge is always there with a smile and a willing and helpful hand. I can’t say enough about my stay here.
This place is worth a visit.

One of the most disappointing hotel experiences in years. Not a business hotel. Poorly maintained-​trash and trays left in hallways for days. Furnishings old, tired, stained. Beds are horrible: you can hear/​feel springs.
In room amenity bottles were nearly empty– so obviously recycled.
Breakfast buffet is ok.
One bright spot– some staff: Valet parking associate Christian is a star.
Overall– Over priced, old and tired property.
Many other options in the area.

I’ve been here two times now and both times were great experiences. I never had any problems. Breakfast was delicious as usually for an Embassy Suites.
I just returned this week from a trip there. This time they gave me a huge suite that was totally unexpected and not sure why but I didn’t ask. The staff is very friendly and you get a free shuttle ride to and from the airport.

I hosted my wedding here about a year ago. Chris was really helpful and very willing to work with our budget at the start of our venue search. We made our decision to choose this venue that the time given how accommodating Chris was in working with our budget and all the lavish events that fall within a traditional Indian wedding.
After months of planning our wedding remotely, the special day came upon us. I was informed I would have a bridal suite the weekend of our wedding and sure enough when I check in, there is no room to be found for me. The hotel staff took over an hour to sort through a problem rather than finding me a room to get ready for my event that night. I ended up arriving late to my event and also had to rush to get ready since there wasn’t much time for me with the room issue.
What only makes this story worse is how uncoordinated the catering staff was about our hosted bar. Some of our guests were being told the bar turned cash even though the host bar just opened. My husband had to remove himself from the event to sort through the communication issues because our Catering Director was no where to be found. Later that night, our flower arrangements from the tables went missing post 10pm — even though the party was contracted to end at 1am. The bridal party had planned to use the flowers to decorate the honeymoon suite and found out they had gone missing.
The worst part of this mess was waking up the next morning to walk back to my bridal «suite» from my honeymoon suite (yes two separate rooms because of the screw up) and find that housekeeping had started throwing away my bridal items. For any bride to see that post wedding — you can only imagine my reaction to all of it when I simply thought I’d be walking back to grab my toothbrush and toiletries from the room.
I’m sure everyone has their own experiences with this venue hosting their event, but it left a pretty bad taste for my husband and I. We certainly wouldn’t recommend this venue to anyone we know given how much we had to deal with during and after our wedding. It’s not worth your hard earned $$ and certainly not your time.

This review is just for the sports bar inside this hotel.
After a round of golf, we were looking for a place to relax. This hotel has a really good sports bar in it. What makes it really good is: a) the number of screens and the variety of sports being shown b) the personal speaker you can get for your table which you can tune to whichever TV you want to focus on and c) the excellent food.
I’m not a sports-​guy, but the number of screens and sports being shown were impressive. The food was GREAT — every one of us commented on how much we loved our dinner. I had a ceasar salad and I loved it. The personal wireless speaker for the TV sets is awesome — you can tune it to whichever TV you’re looking at and get the audio. Really cool!!!

This place is almost aggressively mediocre.
It’s a decent facility but there were just so many annoying little things that added up to make me not like it.
–There were at least three lightbulbs out in my room, which made it very dark.
–The little switch on the lamp by the bed was missing (I just took one from the lamp in the other room).
–At shower rush hour (between 7 and 9 am) I never had any hot water. Lukewarm at best. If you shower other times, water was plenty hot, though.
–Beds were way too soft and you could feel the springs, but pillows were very nice. –One remote for the tv didn’t work.
–The temperature in the gym was probably set at 72 degrees. Once you start working out, make sure you have plenty of water because you’ll sweat your ass off.
–Eggs at the breakfast buffet were… I’m not sure what they were.
Did I complain about any of this? No, I didn’t. If it is was just one or two things, I would have been fine but this is the first ES that I wouldn’t recommend someone to stay at by choice.
And it’s kind of in the middle of nowhere (unless you like Bass Pro Shops or outlet malls). They do have a shuttle, with nice drivers, but you’re still far away from anything cool.
Pass on this one.