Horrible Customer service! Management could care less if it takes 20 minutes to get your food and its old and nasty. Don’t waste your time go to blue springs location.
Linda E.
Tu valoración: 1 Grain Valley, MO
Worst Sonic in the area. They habitually send out wrong orders or garbage food. We usually drive to the one in the next town but occasionally fall for the«support your cities businesses» routine and give this one another try. As usual, big mistake. 2 item order and both were wrong. Inexcusable.
Brad K.
Tu valoración: 1 Kansas City, MO
SAVEYOURMONEY, DON’T WASTEITHERE I have never received such horrible service at a Sonic. We ordered 4 shakes tonight, no food. It took around 10 minutes(or more) to bring our drinks to us. after handing the drinks over, I did mention about the long wait, which she muttered something in response and scurried away quickly. In fact, she took off so quickly, I had to yell at her to get her attention to tell her she didn’t get her tip($ 2.00), she replied that she didn’t want a tip and proceeded to run off. I found this very odd, thinking maybe it was because of the long wait? No, it was because the shakes she gave us was just about completely melted, with melted shake all over the drink holder and sides of the cups. To the Sonic Managers, if you decide to read this, as I see not many replies to other reviews: I will be posting this review on 6 other review sites, including Unilocal and google. As well as contacting the corporate offices in the morning and your general manager(s). Not because of the condition of the shakes, but more in consideration of how the employee deliberately gave us these and ran off. Not… Cool… I did get the name and description of the employee and will be turning that information over as well.
Paula S.
Tu valoración: 1 Grain Valley, MO
Service is the worst. Went last night, for the last time. Repeated my simple order 6 times, yes 6 times. Order was messed up 3 times after repeating 6 times. SERIOUSLY!!! I Every single time I’ve been to this Sonic, since their opening, order has ALWAYS had to be repeated several times and has never, NEVER, been correct. Will not go back. I would give negative stars if I could.
Mike F.
Tu valoración: 1 Independence, MO
Horrible service! I waited 25 minutes and left with no food. Incredibly slow. Others that ordered well after I did came and went with food!