Ralph’s

I’m not surprised at all they went out of business. If it were not for sale items, they were completely overpriced compared to their competitors.

Been good to me for the past 15 years. Sorry to see them go.

OMG THIS PLACE IS UNBELIEVABLE… THEY ARE SO RUDE WITH THE EXCEPTIONS OF A FEW GOOD WORKS… Kevin in the bakery was crazy rude… but thanx to Debbie from deli she was freaking awesome… She took charge and helped us out to the fullest… I’m sorry that the store is closing…
But I feel sorry for the real good workers of that store…

Just found out this location is going out of business this month! Now the closet Ralph’s will be in Arcadia!
However BEWARE of Manager Jane! She called me a lair and left me missing three mark down makeup items! I got home noticed they weren’t in my bag and called them went back and had to wait in her line again and was told «those items I personally placed in your bags» to which I said they weren’t there! She said I needed to go check again and that she couldn’t help and I was wrong!
Beyond Rude and The Lack of Customer Service left me to post this!
I hope this doesn’t happen to anyone else!
Check your bags right in front of her or you may get screwed too!

I don’t usually bother to write reviews of large chain supermarkets, but this place is great. I got tired of shopping at the Walmart near my mom (so depressing) and I thought there weren’t a lot of options nearby until I found this place. Large, clean, and extremely friendly and helpful. Going to do all my mom’s shopping here from now on.

Sadly, they told me they are closing on Nov 20. I love this Ralph’s. I have been a loyal Ralph’s customer since the 1970’s…now there are none within at least 10 miles. wish they would reconsider…

My favorite Ralphs location. Much better and friendlier than the Arcadia one. I hope this store is not closing. I can find items here I’m looking for that the Arcadia one does not stock. And the staff at the Glendora location are always friendly and welcoming.

Pretty solid place. I just moved down to SoCal and this place, honestly, reminded me of Safeway. The cashier was super nice when she found out I wasn’t from the area. Not a bad spot to go to since they close at 11 PM.

This used to be my store. My family and I were customers for more than 15 years. Recently, I had a bad experience with a cashier and the new manager who was covering while the regular Manager was on vacation. I went in to purchase some things and wrote myself a check with an amount to receive cash back. My checks were old (I mean who uses checks really? But left my debit card in the car by accident and happened to have my checkbook). The checks have my old address. The cashier tells me she has to ask the manager. I told her I was already in the system and went through the verification process before, but if she needed to ask that was fine.
She asked and I heard the manager say to just run it through and see if I was in the system. The cashier returns, does not run my check through, looks at me again, looks at my ID, and decides to go back to the manager.
Just so we’re clear I was only asking for a hundred dollars cash back.
I watched as the cashier spoke to the manager a second time, meanwhile a long line was forming. I saw the manager take a look at me and heard her say «ok, let’s call.» The cashier returned to the checkstand to tell me they need to call the bank. This is when I got pretty upset. I wait for about 20 minutes for them to call my bank to allow me to have my own money. And I couldn’t just leave at that time because then I would just be confirming that I was trying to pull something shady. It was already embarrassing enough. Finally, the manager comes back and tells the cashier the bank (my bank) approved letting me have my money ($ 100). They give me my money. The manager offers zero apology or anything, and I walk out fighting tears which is freaking odd for me. I totally was in shock, I guess when you’re not used to feeling like someone thinks you’re trying to pull off a scam or steal money like a junkie — it really hits you.
1. Why didn’t the cashier listen to the manager the first time and just run my check? I’m in the system, lady! I’ve been coming for the past 15 years, and you totally did not listen to the manager or listen to me when I stated I had done the process before and when I did it the last time (I forget my card all the time) the cashier said I wouldn’t have to go through the verification process again. My ID was current, I could have just given you a second form of ID. I get that fraud is real, but seriously, why did I look shady to you?
2. Why did I look shady to this cashier? I really try to live my life in happy ignorance, but this just seemed like racial profiling. I never felt so embarrassed and angry and emotional at the same time. It was pretty crazy.
3. The manager handled this poorly. No apology. No «thank you for being patient.» Just nothing.
I called the regular Manager a few days later, told him what happened and he said he would talk to his staff and call me back. He hasn’t called me back and it’s been over a week. My family and I started shopping at Albertsons. We’ve been going to Ralphs forever so it’s a shame because normally the staff is always very helpful and nice.
One good thing came out of this — the quality of produce is much better at Albertsons. :/​
Thanks for the drama, Glendora Ralphs!

Susana at the bakery was very helpful. I told her that my dad’s birthday party was a Hawaiian theme and she put plastic palm trees, surf boards, and other things at no charge. Albertson’s did nothing for me, so that’s why I went to Ralph’s.

Above and beyond! Thank you Ron. I left my IPad in the shopping cart in the parking lot. Got home. Panicked. Called. Ron ran to the parking lot and retrieved my IPad for me. Thank you and God Bless.

Always get great service and most items are in stock. Only issue now is the fact that they’ve been out of 1 item for 7 weeks and are trying to sell a smaller amount for the same price as the items are out of. Hopefully they’ll fix that sooner or later.

This place is ok.
I know some of the regular employees here but what is weird is that I see new faces almost everytime I go in their. Stater Brothers has better deals in my opinion. One thing that bothers me is that Ralph’s still uses card member numbers for discounts when most other major stores have phased that out. I still go here for some items but I live just as close to a Stater Borthers and prefer that stores prices over Ralph’s. The one thing I like better about Ralph’s though is it has much more space to walk around compared to the Stater Brothers close to me which is very claustrophobic.

I used to come to this market every so often when I got off of work and buy some of my fresh needed ingredients for that evening’s dinner or lunch for the next day.
This Ralphs is pretty standard to all the other Ralphs Markets that I have been to. But I was actually pretty surprised to hear about a shooting here that took place maybe last year here. Glendora isn’t exactly a city I would think of to be dangerous and ghetto… so it really did come as a surprise to me.
But anyways, I have not shopped here since that time, but it wasn’t intentional, I just ended up working at another place and so I am just no longer in the area to really shop here. But I just wanted to mention that the customer service I received here seemed nice and standard like other Ralphs.
There is plenty of parking in their lot and this Ralphs is pretty easy to find and get to.

I don’t shop for a lot of things here, it’s only small things that I need when I’m not at home (Stater Bros is by MY house).
Almost everything is more expensive, and their deli and meat counters are prohibitively so. They always have bacon and eggs on sale, though. And they are never short on Dole POB and Newman’s Own Lemonade.
With all that said, I do avoid this place if I can.