Garden Inn and Suites

We enjoyed our stay at this hotel. We received exceptional service from all staff esp. Nisha. We enjoy several rooms, all big rooms, non-​smoking with a king bed. Breakfast was excellent, pastries, bagels, yogurt, cereal, packaged oatmeals, great coffee, etc. There is a small coffee maker, fridge and microwave in each room. Free wi-​fi and parking. You get better rates if you pay directly to them than
. What more can I ask for? Thank you. I will definitely come back!

I booked this room for my disabled parents since they do not understand how to do it themselves. As a frequent traveler and someone who does this for them frequently, I was not expecting any issues. I booked them a King non-​smoking room and in the notes stated that they needed first story handicap room since my mom had a stroke and has no use of her left side which makes stairs not an option. When my parents got there they were told that they should have called and made the reservation to get a handicap room or even a room on the first floor. Than the lady noticed that my mom obviously could not climb stairs, told them she could give them the handicap room but they are only «allowed» to use one of the two beds in their room. My parents agreed since they did not have much of a choice but I am absolutely appalled that any hotel would treat two disabled elderly people like that.

I’ve stayed at Garden Inn and Suites twice, finding mostly positives with some negatives.
On the good side the staff were generally attentive and helpful. The inn is centrally located. The atmosphere is quiet and peaceful. The rooms are clean.
On the negative — The air conditioner filter was stuffy and put some stuff into the air which hurt the air quality. The bed sloped downwards toward the headboard. This was true on both visits and on each visit I had the very same room. At one point I needed a new key for my room and the night staff did not bother to check his computer to make sure that I was actually the guest for that room, he just gave me a key no questions asked. This was disturbing. When I checked out I constructively gave these comments to the Inn’s manager, but she seemed impatient, was waiting for me to finish, and hardly was interested.

My fiancé and I Needed a place to sleep for the night, most places were booked in the area needed. We landed here, price was affordable which can seem like lower quality… not the case. Got a room with a king size bed. Pleasantly surprised for sure. Room was large, clean, and very comfortable bed as well. Plenty of towels and pillows, plus mini fridge. Back lot and front lot for parking. I chose to park in back where no one parks, but one other car. Location was good too, all in reach and the staff was friendly and would assist if anything else was needed. If in the area again we will definitely stay there again.

The owner was very kind and helpful. She gave me and my handicapped mother a ride to a wedding so we wouldn’t be late because our taxi never arrived. We were very happy with our stay. I would stay there again.

Wonderful stay in a small, family-​run motel! All staff were extremely friendly & helpful. Great dining recommendations & always with a smile. The room was spacious & comfortable & «the quietest hotel room that I’ve ever stayed in». With a liquor store on the corner & the hotel on Route 66, I was expecting some level of traffic noise or at least hear people talking. Nothing at all and it was a Friday night. Off street parking was tight, but acceptable. Lots of security camera running, which was comforting. Can’t comment on the breakfast because we had an early morning race before the breakfast start time.
What really prompted me to write this review was as I had checked out & was driving out, the manager ran our & stopped me to tell me that I’d forgotten an item in the room. They actually carried it down and I simply tossed it in the trunk. Spectacular customer service!!!
For the price, value & location, I’d stay in this great little motel in a heartbeat!

Tl;dr: nice place that I would stay at again!
I am writing this on my cell so excuse typos — autocorrect is off to keep me sane and out of trouble. Review done individually by outside, service, room and overall age of the hotel.
Outside: Very clean and well-​maintained. Looks like it has been here for a while, but also appears classy and «homey». It isn’t the Ritz, and it is better that way. It is less intimidating and feels more like somewhere a real person would stay.
Service: Checked in a little late. Very friendly and accommodating when I called to tell them I’d be late. Arrived after 9pm and was upgraded to a suite. The lady at the counter at check in was polite and introduced the hotel «stuff» (wifi password, breakfast times, etc) quickly and efficiently. Check in took barely a minute — awesome! Went into my room and realized that I needed to print a document and that I had forgotten toothpaste. Now later at night (10ish), I went to the front desk and the gentleman at the desk (the owner I presume but am not positive) was really nice. Although there is no business center, he asked me to email my print to him and he would take care of it. Then he gave me toothpaste. Would not accept a tip either, claiming that «this is my job». Overall, I couldn’t be happier with the service thus far.
Room: Very nice, with a king bed and kitchenette. There is a 4 cup coffee pot, a mini-​fridge, microwave and several cabinets. The shower/​tub and toilet are behind a door with the vanity/​sink outside — an absolute must when traveling with my wife. The water is hot, although it takes a minute to figure out the controls. Nice marble counters. Small wooden table for 2, a wooden desk with an executive chair, a wardrobe, a dresser with a flat screen on top, 2 nightstands (with power outlets and light switches for bedside lamps — very nice — I can plug in my cell phone and still use it from bed!!) Nice, individually packages toiletries, including separate soap for body and face.
Age: The fixtures and electronics are new. The furniture is older and used but serviceable and in no way affect the room’s value.

Out of all the hotel and motels this one by far has the best cable service. Not to mention the have mini suites. Quiet and secluded. Perfect spot for a rendezvous. ;)

My son & I were on our way down to a out of town baseball game, then the fire struck in the Cajon Pass we were stranded with no way to get home the freeway was closed… so we came here it was nice, little pricey close to a lot of entertainment and places to eat, the beds were big the A/​C worked very well, no complaints other than being little high on price $ 90 for 2 queen beds, the Continental breakfast wasn’t bad cereal, oatmeal, bagels, coffee etc. the basics… I’d stay there again though.

When you look at the hotel from the outside it is a politely beautiful! The garden in the name is definitely emphasized. However, the rooms are nothing like the outside. When we walked in, the room smelled really bad and it looked very depressing inside. Some rooms have small kitchens while others don’t and we didn’t know that. The beds were promised to be queens and they are fulls. The room is very dark and sad even with the windows open and it looks old. I would say this hotel is good for a one night stay when on a quick trip, but definitely not an over the weekend thing. Another thing that bothered me was that their wifi was too slow. I was trying to do some work on my tablet and it took so long to work that I decided to tether my iPad instead. Overall, beautiful outside, ugly rooms.

This is by far the worst hotel I have ever stayed at. This is a private family owned business. The family has no sense of customer service and the man working who owns it actually called me a «dumb bitch» and yelled «fuck you» at me multiple times when i demand my $ 100 deposit back.
Besides the family having issues, the hotel itself needed work. The walls were so thin you could hear the people next door getting out of their squeaky beds in the morning.
The room had an off smell even though it was «non smoking»
The sheets had stains making me question their cleanness.

garden inn is one of the best hotels on glendora, the rooms are big and clean and the owner and wife are very helpful and nice they are super sweet !

We needed a decent room on the spur of the moment, without forking out over $ 100.
When we called to inquire about a room, the lady told us about the deluxe room, and also offered us a 10% discount.
As opposed to the standard room, the Deluxe room offers a kitchenette, newer furnishings, and is very spacious.
The room is clean and smells good.
The bed is super soft and comfy.
This quaint little inn is located beneath the San Gabriel Mtns. Shopping, food and freeway are all nearby. If you like pastrami, let me suggest The Hat, which is just across the street. We’ve found our place to stay when we visit the valley.

Cute place. Friendly. Good price. Rooms are very large and include a huge TV and a bar area with a frig and microwave. Sink /​counter area is outside of the bathroom which is good for us since we travel with teen girls. Stayed here after going to the Candlelight Dinner Theater.

A very homey and comfortable environment. Rooms are large and spacious with a nice big flat screen tv with direct tv. The lady in the front was extremely helpful and accommodating to all my needs and the service was fabulous. I also felt really secure and safe staying there. The only thing was that the breakfast could have more variety of choices but other then that, if ever around the area and you need a place to stay, this hotel is great!

Before I start my review, I want to say that if you live life with an open mind and focus on the positive more than the negative, you will be much more joyful person overall. I hope that gives you an idea of my perspective as you read my review.
The rooms look newly remodeled with granite countertops and modern dark wood colored furniture. I was surprised because it looked a lot nicer than the pictures I saw on another site. Unfortunately, I didn’t get a chance to take pictures before I left. They are also very large. Our room seemed almost twice the size of other hotel rooms I’ve stayed in. When we checked in they said that they reserved a room on the second floor for us, but we requested a ground floor room (there are no elevators) and they switched us for no extra charge. They said it was a bigger room than we had at first. Since the rooms are so large, they use part of the space as a kitchenette. There is plenty of cupboard space, a mini fridge (make sure the thermostat is turned all the way up if you want your food and drinks to be cold), small microwave, coffee maker, and small sink in a moderately sized counter.
Everything seemed clean. The sheets and towels smelled fresh. The bathroom and sink areas were clean. The room had a bit of a musty odor overall when we arrived, but my wife, who is very sensitive to smells, didn’t complain. The air conditioning unit was in the wall below the window and it worked well even though it was in the high 90’s during the day. I had to set it to a lower temperature than I thought at first to keep the room comfortable, but there was no problem once I figured that out. There is also a laundry area, though I didn’t use it or check it out.
The continental breakfast had a very limited selection, but it was more than adequate. If you are looking for something fancy, pay more for the hotel or spend your money at one of the many places to eat in the area. To give you an idea, there were muffins, bagels, bread, frozen waffles, cereal, yoghurt, Danishes, bananas, apples, and yes Sunny Delight. :)
A word of caution, if you think you will need to check out late, be prepared to pay a little more. Other places I have stayed at give you a few hours of flexibility. I informed the front desk that I would be checking out a little late, I didn’t know how late. I ended up checking out at 1:30 (checkout is at 12) and they charged me $ 20. I felt that they could have been a little more accommodating to me. But since that was the only disappointment in my very pleasant stay, this place gets 4 stars.

Not immaculately clean. The bathtub/​shower has some stains on it, probably due to age. You see bits of dust in the corners here and there, and the room smelled a bit musty or something. But the rooms are good size, actually fairly large compared with a lot of modern hotel rooms. The heater/​AC unit worked great and the décor wasn’t bad. The bedding looked and smelled clean and the bed was fairly comfortable. The bed had about 6 pillows on it, which was nice. Nice, big flat-​screen TV, frig, microwave, ironing board and iron. All in all not bad for the price.