Pandora

Got my first bracelet to start and 2 rose locks. Love my bracelet and have to start collecting my charms! I like the styles and the charm collections. Coming back for my new collections

After 3 years of thorough deliberation on getting my first ever bracelet, I finally gave in today!
I printed the exact bracelet and charms I want (you can do it online through the Pandora website), and I was immediately greeted by Thander. She was very patient and accommodating for someone like me who have never shopped charms and stuff. She even helped me pick new charms — because they’re taking pre-​orders for the Charm Event and I spent more than $ 300, I get 3 free charms!
Great service and amazing experience!

GUYS — it’s a trap!
They will tell you that it’s the best gift for someone hard to shop for because you can just give them a charm for every occasion. Which means you’ll end up spending like half a grand on one bracelet.
Buuut the bracelets ARE nice and sentimental. If you like sentimental, useful things, you’ll love this. :)
And sales associates are very nice, patient, and knowledgable! I can’t stand impatient, rude salespeople when I shop for things behind a counter.

I want to exchange my ring because of the size. I called earlier to check whether they have that model in my size or not. Jennifer was really helpful and she let me know that what kind of promotion they have.(it could be really thankful if i don’t know about it.) Anyway she promise me that she gonna hold that ring for me with very kind voice. When I was there, she wasn’t there but the another step (maybe. Her name is Amilia) help me, and she exchanged my rings with super lovely smile: D. I’m really satisfied their service!

My wife And I were Christmas shopping, I have never been to this store and we needed gift ideas. We were greeted very nicely as we walked in, and Shokee was our sales advisor (I’m sure I just butchered her name), she was extremely knowledgeable on her product, very friendly, courteous, and a very sweet sales advisor. She was helpful, and not pushy at all. Shokee gave us her attention, and her honest opinion. What I liked about her customer service and sales skills is that she asked the right questions to us to find out exactly what we wanted and she evaluated our questions so well that when she pulled out something, for the most part it was what exactly what we wanted. If I was an owner of this establishment I would evaluate her amazing sales and customer service skills, give her a raise and a promotion and teach her how to run a store if she knows how to do it already your both winners. My wife and I were very exited and happy with our purchase, satisfied with the manner Shokee treated us and answered every question we had professionally, kindly, and respectfully. Happy customers come back – Thank you Shokee you were awesome!!!

I was so hoping for my experience here to be a good one. It was the first time I’d gone to a Pandora store. I usually get my charms at the jewelry store nearby. So I was very excited when I found out there was an entire store not too far from us! Unfortunately that’s where my excitement ended… right when I walked in. The sales girl was not very friendly when greeting us and then once she noticed I had a bracelet her next comment was «why did u get the oxidized one?» «Everyone gets the silver cause it looks nicer.» Umm excuse me but I’m coming in here to potentially make a purchase with my husband and the first thing u do is insult my choice of your bracelets?!? After that she showed us their featured charm and we said no my hubby had his eye on something else. Well the rest of our time there she’d show one if the charms he picked and then out came the featured charm again. We continued that pattern until my husband just picked one to get it over with. She kept shoving the featured charm on us even after I told her repeatedly I didn’t care for it.
She turned what was supposed to be a fun experience into a rotten one. Guess I’ll just go back to the jeweler next time even if it means picking from a smaller selection.

Best place ever. I was just trying to buy something and honestly the only person that she gave me her honest opinion was a girl named Amilia. Shes the best and I swear she did her best job to get me the right product. She’s very nice and friendly and I’m very satisfied and very happy that I got her advice.

There are many firsts with this location that puts Glendale to the top of my favorites list. Since it’s the closest one to me, it was the first US store that I visited and also the store I got my spur-​of-​the-​moment first bracelet.
Being as picky as I am, the staff members were pretty excited to help me pick out my first charms. I mean, the first ones usually mean the most and they were able to pick out some really cute stuff. :)
To be honest, it’s their job to try to upsell their pricier items or at least get you to walk out with a purchase, but never did I feel like they were forcing it upon me. There are some places where the associates will follow you all around the store to explain everything which makes it a very uncomfortable experience, but Glendale kinda lets you roam around freely until you have specific questions. Now I’ve been coming here for a few years now and most of the original staff has left, but they make me feel so at home with them that I forget I’m a customer!
* Sign up with their Pandora Club, you get some nice insider perks ;)

Came here with my bro to pick up a gift for our mom.
He knew exactly what charm she liked, so there was no browsing around trying to decide until we were looking at the silver chain options the sales associate showed us. My brother is only 19 and this gift was being paid by cash straight from his wallet. She knew that and I appreciated that she showed him different options, but did not try to up-​sell him on the more expensive chains.
Although I felt the jewelry in that store was pretty pricey for what it is, not really original or unique, I held my tongue and let my brother enjoy his shopping experience, after all, it was an expensive purchase for my mom and he was proud of himself and so was I.
Not the fanciest styles of jewelry nor pieces that will last you a lifetime, but it’s good quality silver. They’ll clean the jewelry for free any time and there’s a 6 month (I think) warranty if it were to break or if the pieces with glass were to chip or crack.

I purchased my first Pandora bracelet from this location this past weekend and love it! I received excellent suggestions and help from Esmeralda. She really took her time with me and assured I was happy with my final charm choices.