Springfield Veterinary Center

The doctors and staff here are the most exceptional and caring providers my pets and I could ever ask for. They take the time to answer all your questions and are open and respectful of your feelings too. They have helped us through a lot of difficult times with such loving support, advise and expertise. Thank you especially Dr Escobar:)

My family has been seeing Dr. Scotti and his staff for as long as I can remember, and I wouldn’t have it any other way. All members of the Springfield Vet team are super knowledgeable in their field and take the time to learn and love the pets they service. My dog, Sam, doesn’t even mind some of the more uncomfortable tests that are preformed, because the team at Springfield are able to keep her so calm during her checkups. This past visit, she even tried to cheat on the scale so Dr. Scotti wouldn’t know she put in a few LBs! I would recommend Springfield Vet to anyone looking for a great practice to trust with the health of their feline or canine companion!

Dr. Escobar and his staff are fantastic. We have been going to them for about six months, since we first got our young corgi and we have been very happy with the team’s attentiveness to our puppy’s health and well-​being. A friend and colleague (a practicing physician) strongly recommended Dr. Escobar to us shortly after we picked up our puppy from the breeder. Upon this recommendation, we took our corgi to Springfield Veterinary Center for his first checkup and round of shots, and have been going back ever since this initial positive experience.
Today was the growing pup’s neutering surgery, and the great care we received is what prompted me to write this review. Our experience was exactly what I hoped for from start to finish… The staff was friendly, helpful, and professional during the check-​in process. After completing the necessary paperwork, our puppy was taken to the backroom by the technician staff to be clinically assessed and prepared for the procedure. At this point, I was able to leave and go about my day.
A couple hours later, I received an unexpected (but appreciated) email containing an itemized estimate for the overall procedure and all services scheduled for the day, which ended up being quite accurate. About an hour later, I received a phone call directly from Dr. Escobar to confirm the surgery was on schedule, provide details on the anesthesia being used, and share his estimate for the total surgery time. Later that afternoon, I received a follow-​up call confirming the surgery went well and our puppy was being monitored for any lingering effects of the anesthesia, thus we would be able to pick him up at 5 PM. As we arrived, the front staff not only remembered who we were, they also had our paperwork and invoice ready and waiting. In addition, they had an examination room ready for us, so we could meet with Dr. Escobar to ask questions and review/​discuss post-​operative care procedures and documentation. The good doctor was even kind enough to provide his personal cell phone number, in case we had any urgent questions or emergencies.
As a healthcare professional, I can only describe what I experience today as being on par with the gold standard of coordinated, high-​quality care that healthcare organizations strive to deliver for human patients. In short, Springfield Veterinary Center is top-​notch and I strongly recommend Dr. Escobar and his team, to anyone with a pet in the greater Richmond area and beyond.

I gave this place a bad review however I am on here again to edit my review. The veterinary Chris made contact with me and explained what had happened. I appreciate the explanation and he taking the time to reach out to me.

We’ve been coming here for 5 years with our golden and yorker and have no complaints. Dr. Kolster and her staff have always been prompt, thorough and kind. Appointments are easy to get and they never reschedule.

I just started taking my new adopted shelter kitten to Springfield Veterinary Center, after first going to another area vet that was not a good experience. I am so happy with Springfield Veterinary Center!!! Everyone is so nice there, they already seem like family and I will never go anywhere else. The doctors are fantastic, the vet techs are incredibly nice, and the office staff are all super friendly and sweet and caring. They are the best!!!

Best Vets in Richmond. Dr. Escobar, Dr. Scotti & Dr. Kolster always take awesome care of my Kelpies & Schipperke! The staff are awesome and everyone treats you like you are the most important parent to your babies! I have referred friends to Springfield Veterinary Center and they all say the same thing I do, Best Vet Practice in Richmond. You know you are in the right place when you feel at home and like part of the family!!! My past dogs, Korick, Rikki & Cricket loved them and all my new babies, Kiowa, Chie, Rev & Kuruk love everyone here!!!