Tiger Mechanical

Great experience, showed up 30 minutes after call, after hours, and got me temporarily fixed. Could not ask for a better response. Unfortunately my refrigerator is terminal, but they offered good advice and a possible replacement option as well. Highly recommend!

I had a recall on a part in my Dishwasher, Tiger Mechanical was one of the companies recommended by the manufacturer. Very happy I called Tiger, very professional service from Barb on the phone and Steve the technician. Will use them again when I need more appliance repairs.

This is the first time I’ve used Tiger Mechanical, and I cannot say enough about this company. From my initial conversation with the service department I thought this company was good. I called on a Tuesday and they were are my house on a Thursday. Steve, my repairman, called and told me he was on his way and was in and out of my house within 30 mins. Viking stove repaired. (They fix all major brand appliances). He was personable and knew his stuff. Thank you for your Nordstrom like service!

these guys know what they doing. Tom fixed 2 problems after they were (expensively) misdiagnosed (and worked on) by another local appliance service company who deals with Viking products. the other company arrived and had no idea where to look to find the solution, but billed me for overtime (to take his next customer’s 15 minute phone call, and to put the fridge back together twice for forgetting to reinstall some of the parts he removed). then he wanted to charge an additional $ 600 for new parts that had absolutely nothing to do with my refrigerator problem. Tom instantly showed me why my fridge wasn’t working (nothing to do with what the other company claimed) — and the price for the PROPER repair by Tiger cost hundreds less. on another occasion, a different company installed new refrigerator door hinges crooked, causing a different problem. i mention other businesses’ bad work in this review to contrast just how competent Tiger Mechanical Services are — Tom arrived quickly and expertly fixed what the others did wrong. plus Tiger charges per job, with no overtime and solid warranties, which really benefits the customer. I want everyone to know that this company has the knowledge and training to do the work swiftly and CORRECTLY, and i couldn’t be happier with the results.

Tiger Mechanical has been awesome! We used them in our last home for fridge repairs, a rental property for fridge and stove, and then our new house for fridge repair. They do excellent work, are courteous and even give great advice to help with future repairs. The woman who answered the phone even volunteered her own coolers since we didn’t have any that would fit all of our food!

Freezer and fridge went out. Called Tiger Mechanical very late in day and left message. They called back at 8:30 pm to let me know they scheduled me for the next day! Barb gave me directions on the phone about buying dry ice to preserve the foods. Came the next day. Took before and after photos in front of me so I could see what was wrong. Excellent service. Very professional but still warm and fuzzy.

I had a very positive experience with Tiger Mechanical. My fridge went out, so I googled appliance repair and was lucky enough to find this company. Barbara was very helpful and friendly on the phone. She sent a technician, Tom, to my house the very same day. Tom was very knowledgeable and diagnosed the issue quickly. He explained everything to me and quoted a fair price for a replacement part. The fridge has worked great ever since.
Great service, quick repair, good price.

We were over charged for the service. The scope of work outlined on the phone and the price to be charged were not accurately presented. I would not recommend this company.

I just had Tiger Mechanical out to service my Viking oven and built-​in refrigerator. What incredible service! Their technician, Steve, arrived on time both times they were out. He diagnosed the problem with my oven right away and helped me fix an issue with my refrigerator that 3 other companies said was not repairable. Steve was nice, efficient, worked clean, and was super professional. They will be my go to company for appliance repair from now on!

Tiger Mechanical has been to our house twice. We bought a Viking dishwasher and It didn’t work!
Tiger came out (Tom, the owner), and was fantastic! As he was laying on my kitchen floor (I kept offering him a pillow… it looked so uncomfortable!), he was SUPER fast and very efficient!
He’s done this for so many years. He explained everything, showed me the problem, ordered a part we needed, from the original problem, and just came out yesterday to install the part.
He was kind, professional, efficient, and pleasant!
Great job!

We had a good experience with Tiger Mechanical. Our freezer was not maintaining temperature properly, of course right before we were about to leave town. They were able to get us an appointment within a day, on Christmas Eve. The tech showed up as scheduled, early within the two hour window. He determined the problem rather quickly, had the part to fix it, and even answered some other questions for us. So far, we haven’t had any other problems and it’s working just fine. We would definitely use them again.

Do not go with this company. The owner (who I think is called Tom) who is also the tech comes out, diagnoses your machine an upsells you. «Oh you need this», «oh this will go out soon, they are known for going out». He told me what the main problem was. A $ 220 magnetron turned into $ 600! I paid him his $ 110.00 trip fee and said I would think about it. I ended up buying the part for $ 90 an changing it myself. Ends up that the magnetron was fine. The problem was something else that was $ 15. I called, his wife Barbara answered an said she would have him call me. That was a month ago.
Would you have this man come to your house? Typical dirty upselling mechanic. It always works on those that don’t understand how to fix their cars or appliances.

Just recently had Tiger Mechanical come out to my Dads place. He had a cooling problem on his side by side refrigerator. They diagnosed the problem and fixed it right away. They gave a time they would be there (between 4pm-​7pm) and they kept their word. There was an $ 89.00 service call fee to come and diagnose and to give a estimate. If you choose to have them do the work the service call fee goes toward your repair. The total came to $ 425.00 and I believe they changed the control panel. The control panel controls the motor for fan and defroster I believe. And the evaporator coil was frozen over so no air was getting to the fridge side. All in all my Dad thought the service person was courteous and polite and had a fair estimate.

I am so HAPPY with Tiger Mechanical.
First time I called I spoke with Barb in the office. She was nice and efficient. Scheduled an appointment. She called 30 minutes before they arrived. They came in assessed the problem, ordered the parts, said they would call as soon as the parts came in.
Barb called to let me know the parts were in and to schedule service. Every time Tom has been here he has gone above and beyond the call of duty. Checking all of my appliances to make sure they are all working. Even noticed that the board on my microwave was going bad. He ordered and replaced.
My appliances are still under warranty. They are Viking.
When he leaves, he makes sure he has not left a mess anywhere. He will always be my repair man.

If you want your repair done and on time, avoid at all costs this company, The first, initial meeting, the tech was an hour late. The second time, the tech was suppose to be here between 1 and 5. At 4 I get a call saying that they wouldn’t be able to make it but could reschedule for Saturday (repair was scheduled for Tuesday). No regard that my refrigerator had been unplugged since Sunday night at their request! And they blame me for taking the day off so that I could be here for them! NEVER, NEVER, NEVER use this company. They do not respect your time.