Stamps Auto

Stamps Auto is my go-​to place for all car maintenance — from oil change to major overalls. Since I first found this shop 2 years ago, I haven’t let anyone else touch my cars. The quality of the work is first rate and they never try to trick you into doing more than is required to keep the car running in peak condition. They even looked up the Blue Book value on one my cars to dissuade me from having them install a new engine — it just wasn’t going to be cost effective.

Was great every time I went in, great mechanics, knowledgeable., however, the last time I was bombarded by pressure. You need this, you need that. I was charged for a service that I double checked pricing in the valley and it was high. I was then told I needed an aditional service because they may have not done it with a previous service. The guy working the desk was not thel normal guy. He was on the phone for a possible interview with someone and he said he was the owner.
That would explain the over agressive dales pitches. I’m not sure if I’m coming back.

Very dis-​honest and misleading shop, definitely avoid at all cost unless you want to spend way more than necessary to get your car going.
After getting a AC problem looked at my usual mechanic out in Queen Creek I came to this shop to get a second opinion on price. My normal mechanic diagnosed my cars problem as a leaky condenser, not terribly expensive repair. Well this shop informed me in no uncertain terms that my entire AC system needed to be replaced. And wanted to do close to $ 2000 worth of work.
I went back to my normal mechanic had them do the simple fix for 585.00 and the AC is working great.

Great place! I got a coupon for an oil change, so I thought I would give them a try. They were so very nice! They even rotated my tires for free! I will definitely be coming back, and I have already told family members to give it a try. Thanks!

Awesome! Very honest about what work and repairs need to be done now and what can be done later. Not simply trying to get me to spend more money today. Honesty goes a long way. I’ll continue to service both our vehicles here because of that simple trait.

Honest, trustworthy, fast, reliable service. they value their costumers and offering a follow up phone call was really pleasing to hear. I have been going there for 4 years and will recommend them to anyone in the east valley! They are not cheap but that’s because they do honest work. they are not expensive because they are not trying to rip you off. they truly can help you change your mind about being a lady and going to a repair shop. i don’t feel vulnerable at all. thank you brian and everyone for having integrity in your business

I have been going here for over a year mainly for oil changes. They have done a great job, very expedient, clean facilities.
I trust them and feel good about the work they do.
In the past, at other garages, i have had problems, for instance, they left the oil plug off! The car almost burned up! I hated to bring my car in, because indefinitely it came back in worse condition then when it went in!
These people are consciencious.

I was referred to this location by a co-​worker a year ago. As a single woman it’s important for me to find a reliable, family atmosphere with good prices. I haven’t had a bad experience yet. Today I got my oil changed and they rotated my tires for free. I am a happy camper and will continue to refer my friends/​family/​coworkers to this location.

I have taken both of our vehicles here recently and have always received friendly and prompt service. They have been honest and have not tried to upsell me on anything. I definitely recommend Stamps!

The clutch on my Mazda 3 was slipping badly and I knew it would need to be replaced. The car had 152k miles on it and the clutch had been slowly degrading for awhile. Within an hour Brian confirmed my diagnosis, which I did not coach him on. They installed a new clutch and I had the car back in no time. A week later I got a follow up call from Brian asking how the car was running. Nice touch. The clutch has been working perfectly.
It’s now been a month and the car is still running fine. Cost of clutch parts was reasonable compared to my research. The labor rate was in between the dealer’s $ 120/​hour and cheaper garage’s $ 80/​hour. So not the least expensive but also not the most expensive. Labor time charged for replacing a clutch was within estimates for other clutch replacements. In summary,
Labor rate = slightly above average
Labor time = slightly less than average
Parts = average
Customer follow up = above average
To me it appears that Brian is making a real effort to make his customers happy. If you’re looking for the lowest cost repair, this isn’t the right place for you. Beware though because some low cost garages may be high risk. But if you want a reasonably priced repair, quality parts and work, backed by good customer follow up, I think it’s worth giving Brian and this place a try. I have other work to be done there and will update this review.

There was a time I would’ve given this company a 5 star, but at this point, I give it a one star for a number of reasons.
1. When Jack owned this business, I thought the mechanics were good and the pricing was reasonable and fair. Since Jack sold his business probably 4 – 5 yrs ago, it’s really been awful. They fired eventually over a period of a year or so, all the mechanics that have worked for Jack for years.
2. Prices went up and quality of work went down. Prices were no longer competitive and the labor rates went up, as well. Parts were marked up more.
3. No longer did I get the personal service I saw before, which was having the same mechanic work on my car that always did, because they fired him for having a bad attitude (I think this meant that he was fair to customers, which equated to not making more money for the company). Every old mechanic Jack used to have was let go or fired for some lame reason. A shame, because they were really good guys and had a wealth of knowledge.
I feel like I’m in a used car lot and the guys don’t really know what the issue is and they’re just guessing and while they guess, I get charged or have to pay for this. No thank you. At least the last time I went to them, their labor rates were just about $ 100 and that is around what other places charge and doesn’t make them any more special than going to another place where they could care less about me, too.
Anyway, I was able to find a really great mechanic that does really quality work, charges about half of what they charge, and doesn’t try to sell me things I don’t need. I now have a truly honest mechanic and it’s great.
When Jack sold this Napa, he really did a disservice for his customers. I along others have stopped coming to this place because it’s no longer reasonably priced, the quality of work isn’t great, they don’t really care, and I find no value in this place any longer.

Went there for service and was astonished that they charge 95.00 to just look at my car. I asked if I could use a competitor coupon and they said no! You would think they want to get business built up, but I guess they have so much money, they don’t need business. I wanted to have them install dealer parts and they said they have to get the parts the self in order to install them. When they gave me the price, they marked up the parts 200% more than I paid for them retail from the dealer. This place is not the place to go if you need to save money. Don’t get me wrong, they are knowledgable and are reputable, but a deal, they are not. I asked the manager if he could match Sun Devil Auto, and he said his boss does not give deals and to go somewhere else if you want!!!
Also wanted to do brakes on all 4 wheels and they wanted to charge me 1200.00 for the job. They said the shoes and rotors were needing replacement and calipers were leaking and needed new ones. I decided to go to brakes plus and the whole job cost me 165.00, the calipers, cylinders, and shoes and rotors were all still within turning range and I GOT LIFETIME WARRANTY TO BOOT.
WHAT A JOKE!!! THIS PLACE ARE CROOKED AS HELL AND A RIP-​OFF!!!

I have a lengthy history with this location but my last visit was bad enough not to return. After having my brake lines flushed, the brake indicator light was on. The mechanic claimed it was on when he pulled into the shop (it wasn’t; I should know since I drive it every day). They admitted the process can damage the internal float mechanism but they are unwilling to fix the problem they caused. Even corporate ignored my plea. The mechanic offered to disconnect the wire that turns on the dash light. !!! I’m surprised he didn’t offer to put electrical tape over my dash light. On top of all that, I had to clean the grease off my steering wheel when I got home and the waiting room smelled like cig smoke. A bad experience through and through!

Very nice staff here, and fair prices.