Desert Title Services

Very good customer support and commitment. I interacted with various employees who helped me progress through a bonded title on a very old car. Everyone was fabulous and willing to coach me on the process, or offer additional services– never was I uncomfortably up sold or turned away for asking questions.
If you’re looking for an alternative to the (abhorrent) DMV for simple things, or you want to understand more complex issues like bonded titles, this place has it all.

If I could leave 0 stars I would, extremely unhappy and rude staff. No thanks I’ll deal with the DMV instead.

Terrible service, rude staff. This place is awful on every level possible. Save yourself the headache and go to the mvd.

I walked in to get a new title 30 minutes ago. There were no people here when I came in, I was acknowledged immediately. The lady looked up my information and told me I needed a letter from my insurance company. At that point, the staff pretty much ignored me while I waited for the fax. After speaking with my insurance company they knew I would get the letter but didn’t do any work toward getting my registration done. After about 5 minutes the woman who was helping me announced she was going on break! Horrible customer service! I love that I don’t have to wait at the mvd but honestly, it wasn’t much better. I will drive across town next time.

There’s not much more in life I dread than having to go into the DMV. Ive been putting off registering my out of state vehicle for a while and it came time where my tags were about to expire. I did a quick search on Unilocal to hope, by the grace of God, that I could find a place to register my vehicle without going into the dreaded DMV.
What a relief it was finding this place. I called ahead of time to ask if they could even do it and a very pleasant lady answered the phone and told me exactly what I needed!
I went in 15 minutes later and walked out with new registration and a sweet USA flag AZ license plate.
Whole process took roughly 20 minutes (mostly my fault because I had to go back out to my car to read the odometer)
Overall…
Pros:
No line
Great employees
Very efficient
Cons:
They don’t do Drivers licenses (not until September roughly, one of the employees had said)
I’ll be back once they can get me a new license!

Seriously the best experience dealing with title and tags EVER! why would anyone go to the MVD? Walked in, greeted and helped IMMEDIATELY, no number, no waiting, like immediately. I’m sitting here as I write thinking about all the title issues that I’ve filed away over the years mustering ambition to settle them. I’m literally (#1 over used word of the world) stunned with how great and easy this experience was. I don’t believe they’re full service so there still is a necessity for government paid employees to ruin your day at the DMV, but not this day.

I’ve done business with the same two ladies in this office for the past five years each year service continues to get a little worse. I had not been in a while until this week I was treated rude and told flat out they did not have time to help me. After getting home with my new title I found they put the wrong address on it after I had just explained to them that they were mailing things to the wrong location.

Great place to go they make you feel welcome and we’ll worth the cost to stay away from dmv.

Wow, just left this place. Heard great things however the lady (Debbie) was the rudest person I have come across in a long time. It was as if she was mad at me as I walked through the door. She needs a new job because she looks and acts miserably to customers. If I managed this place, I would fire her immediately.
I will go back to the long lines of the DMV. At least there I know what I am getting. Long lines and bureaucratic indifference. I do not expect that from a private business.
You suck Debbie…

I wish I cared enough about the fast service to give a decent review of the place, but My boyfriend and I were too much in awe of the rudeness of the women there. I couldn’t believe it. Granted we came in 2 minutes before close, but we didn’t even know that prior to walking in. We walked in, and before we even could tell them what it was we wanted, the lady at the front desk rolled her eyes and said «you better hurry because our computers go down in 2 minutes» in an impatient tone. We wanted to solve out things with a car title, but the lady was obviously annoyed (she a didn’t even try to hide it) and told us that what we wanted to do required that the vehicle go through emissions first. We thanked her for that information and asked if we could get a 3 day tag for our car. She printed one out, and when we asked for a little plastic bag to put it in, she grew even more annoyed. As we put it in the bag, the same lady walked up to the front of the store, turned off the lights and stood at the door staring at us, apparently just waiting for us to leave.
Very unprofessional. If they had been kind, and told us to come back tomorrow, rather than sit there fuming at us for keeping them 4 MINUTES past closing time, we would have. No problem. Why be so unnecessarily rude? At this point I would rather sit and wait at a DMV.

I have used Desert Title for years. Lisa in the East Mesa office is the best!!! I highly recommend this company.

Wow! What a lucky day when someone recommended I come here to register my out of state vehicle. I was told it was a painless process and it really was. Heather was friendly and knowledgeable and her smile made my day! I was in and out within 20 minutes with new plates and title. I can’t wait until I can go back for my driver’s license! Easy Peasy way to do business!

This place just plain ROCKS! Rolled in at about 7:45 this morning and was greeted with a smile… Transferred a title, Registration and plates in about 15 minutes! ANYONE that would decide that it makes more sense to go through the lunacy of lines at the MVD is out of their mind when they can get this level of service and save hours at Desert Title Service. I will be back again, and again in the future! Thank you, Thank you!!!

Absolutely terrible service, one of the ladies upfront was very rude and nasty, she raised her voice and was very disrespectful I wouldn’t go here

Lisa is the best. She is professional and kind, handling our company and personal needs. I will never go anywhere else.
Be proud of her. She is one of a kind!

I visited Desert Title & Tag (aka Desert Title) on a referral from a friend. I wanted to buy a car from out of state and had received conflicting info from MVD offices about what needed to be notarized. The blonde lady greeted us and checked her sheet then cleared up that question. She asked if I wanted a price quote and I gave her the VIN.
I now had all the info I needed. Bought the car, came back and the fees were exactly as quoted. Took under 10 mins for an out of State transfer, new plates, sticker and registration. Wow, that is service that you don’t get at the State run offices!

Wow, this place is a life saver. I stopped at the MVD near Greenfield and Baseline and the line to get tickets was out the door and curled around the building. With a critical deadline looming at the office, I knew I’d be in trouble if I spent my time waiting at the DMV. I found the Alma School branch of this place linked on Unilocal from the DMV page, so I figured I’d check their website and found this closer branch. Knowing the line at the DMV I figured I had nothing to lose. There was NO line and the staff was actually friendly and great to talk to. Nice facility, clean and professional. The other title place I saw online looked like a scary payday loan place. They did charge a $ 5 convenience fee on top of the normal MVD fee, which I consider to be worth every penny. I will definitely use these guys again.