Third Party MVS Services

Racist, and very unprofessional! We brought in a title and they said the signatures didn’t match when they clearly do! Itwas the same guy! The first one was in the wrong spot so I had to go back and get the guy to sign it in a different spot! Like why would I forge it, it makes no sense!

MVS, thanks for all the work over the years, I’m happy to live in Arizona.
The flow of operations is controlled by a ticket number given to you at the check-​in counter. Listen to Oz, the man behind the curtain, this guy will say your number on the speaker system so please pay attention.
Scottsdale mvs is well organized. I come from a small town and Scottsdale MVS is way more advanced. Wherever i live in the Phoenix valley I go out of my way to come here.
As for Monique H. Well sorry for your problems but blasting a manager and all employees here is not cool. Please Fwd a letter to your congressman.

Usually I cool off from these things right away but this one really chapped my ass. So I decided to take it a step further and get a hold of the manager and let him know about the situation, Rigo was his name. Rigo never responded to any of my phone messages. I took it another step further and filed a complaint with motor vehicle.
Rigo has people working for him who have no idea how to use their computer database. This particular employee misapplied $ 500 cash that I paid and when I confronted her about it, she told me that I needed to take it up with motor vehicle instead of trying to fix it or ask someone for help when it was clearly her error.
I had to pay a fee that my ex had been slapped with when we owned vehicles together. I couldn’t get my car registered until I paid his $ 500 fee. So when I paid the idiot working here $ 500 cash, she tells me that she can’t register my vehicle because I still owe $ 500. I ask her to show me on her computer where it says that owe an additional $ 500 and she flips her monitor around and shows me some information that has my cars year, make and model but no $ 500 fee. I told her that she didn’t know what she was talking about nor did she know how to work a computer and she shouldn’t be handling peoples money if she doesn’t know what she’s doing. I asked for my money back so I could take it to another business, she said no. I asked to speak to the manager, she said she was the manager. So I left.
Since it was end of business, I had to wait until the next day to get my tags from the DMV. Of course when I go there, they tell me I owe $ 500. I give them the receipt and after a while, the lady comes back and said «good thing you held onto this receipt, the person who you paid misapplied the funds and we would have never been able to find it if you didn’t have this receipt.» Ha!
Well, it’s a good thing to know that even really, really stupid people with careless attitudes can still find work here!
***Kevin U. Thanks for the scolding but I gave the manager, Rigo every opportunity to rectify the situation and had he returned my phone calls, this review would never have been posted. Other people in the area need to be aware of the business practices going on here. I’m glad you received 4 star service but I didn’t and that’s what Unilocal is here for, to provide insight into customers personal experience with the business at hand. In essence, this company stole $ 500 from me, had I not kept the receipt and followed up with DMV, I would be out $ 500. A company who functions in that manner should be put on blast all day long.