Caliber Collision

The short:
Friendly service advisors
Treated with respect
Awesome workmanship
I was rear-​ended coming of the 202 and luckily the person who hit me had State Farm Insurance as well. I filed the claim and received a list of shops. I did not want to take it to a dealer bodyshop and one who only specialized in body repair. I actually selected Caliber based upon agreements with State Farm, Unilocal reviews, and distance to my house.
I called to let them know State Farm sent a claim over and what the next steps were. They were very friendly on the phone and got me over to someone who was able to schedule me in for an estimate. I brought my car in and received a written estimate explained by their wonderful service advisor Brandon, what would need to be done initially and around how long it would take. I had some paint scrape from an unrelated incident that was minor that I inquired about a cash quote for it. Brandon was very polite and let me know that they would attempt to buff it out as a courtesy.
On Monday, I brought my car over and dropped it off. They called Hertz down the road and had a car over to pick me up for my rental. On Tuesday I received an email from Brandon indicated that they were finishing it up and it should be finished on Wednesday.
On Wednesday I received an email indicating that they had finished and the car was ready for pickup. I went over to Caliber to see my pride and joy in the parking lot ready to go. Brandon and I reviewed the vehicle and signed paperwork and I was on my way. I noticed that they went the extra mile and not only washed by detailed the inside of my car as well (super awesome of them!).
Caliber has won me over with their customer service and backed it up with the workmanship that they have done. They get an A+ in my book and deserve a well written Unilocal review for outstanding service.

One day during a storm, I parked at Walmart to only find a tree had fell on top of my car’s hood. The tree had also scratched the bumper cover and driver side headlight. I made a claim its Walmart, which was ultimately rejected saying it was not their fault. Even though the tree was on their property. I called my insurance company who had Caliber Collision listed as one of their body shops. I went into Caliber and was helped by Brandon. Brandon provided me with an estimate within 15 minutes.
I had chosen Caliber based off previous reviews, and they did not disappoint. Caliber worked around my schedule. I could not drop my car off for 3 weeks because of things coming up. During the repair process, I would get frequent updates via text. I thought this was very nice knowing how far along the repair process was taking, and the estimate date of completion.
Fast forward 4 days later and I went to pick up my car. The repair was clean. They buffed out my other headlight to match the replacement headlight, because of the dull yellow tint of sun damage. Caliber offered to return my rental car. Picking up the car, paying the deductible, and driving off took 10 minutes. I would highly recommend Caliber Collision to anyone.

I could not agree more with the positive reviews Caliber is receiving, and in particular the outstanding customer service provided by Brandon.
Having to take your vehicle in for body repair can be a painful process since you have experienced some traumatic event that brought you there.
Caliber made this experience easy, smooth, painless, professional and quick.
My Dodge Durango (13 months old) was ready ahead of schedule, I was kept in regular contact about the status and when I picked it up, it looked amazing, inside and out!
Caliber was recommended to me by a friend and I wholeheartedly recommend it to anyone in need of body repairs.
Thank you, Brandon and all the hardworking professionals at Caliber for making this experience so great!

My truck was towed to this place after a major accident, I had Brandon as my advisor. Very helpful and informative, he let me know what was going on with my truck. Even though my truck was totaled out, just the fact how concerned he seemed to be with my situation. I will definitely come back to this place, (knock on wood) nothing major, just dents and bumps. Thanks again Brandon!

Really great service by Brandon. I scraped the side of my car with a concrete pole, but it was only cosmetic damage. I went to two shops for estimates, and Caliber Collision/​Brandon was really thorough in explaining our options. Since our car is so old and our deductible is so high, we decided it might not be worth it to fix it at all. When I talked to Brandon about that, he gave me even more options for a possible partial fix rather than not fixing it at all. He also did a little work to buff out some of the scratches — for free. We ended up not getting any repairs for now, but if we were, we would definitely go back to Caliber Collision.

Wonderful service and work! Three of my vehicles have been hit within the past 10 years. I have had all of my repairs done at this location (the name has changed) and will continue to use them in the future. This past service, I asked them to do the insurance covered repairs, in addition to collaborating with another company for me, to upgrade my rims and tires. Brandon made the process very easy, and didnt charge an arm and a leg for labor, like the tire/​wheel shop would have done. I received constant updates on progress, which helped eliminate the unknown and concern. When i went to pick up my vehicle, they (Brandon) had detailed it and put it in the show room. I could not be more impressed with how good everything looks. As always, thanks Caliber!

brandon muller gives great customer service and i would recommend this body shop to anyone — jennifer from state farm

I used Unilocal to find a body shop I needed to fix my poor messed up car. State Farm listed Caliber Collision and I am so glad I trusted the other reviews! It was a flawless experience and Brandon is awesome. I was alway updated on the progess of my car and it came back perfect! Thanks again Brandon!

My car had a fight with a telephone pole and lost. USAA referred me to Caliber Collision at first and since I had a horrible experience with them in El Paso TX (which shouldn’t be surprising considering the city) I was leery of going to this one. Needless to say, my fears were put to rest by this place from the moment I walked in the door! Everyone was friendly and make the whole process of getting my car repaired as painless as possible. Dominique Lee was the person handling my car and I was called almost every other day to be given an update and when the estimated time of completion was, and also I was called as soon as my car was ready.
Thank you so much for changing my perception on Caliber Collision! I have also called USAA and given them my praise on this facility and their EXCELLENT customer service!

From day one Caliber staff were very helpful and polite. I went without an appointment and Lori from the reception immediately called Dominic who came and inspected the damage to my car. He explained to me all the work and process they will do and gave me the estimate within minutes. They repaired my car promptly within 2 days. The result is fantastic, my car looks like new. Very happy with the service provided by Caliber staff and his manager Brandon. Highly recommended Caliber Collision!

My wife and I were getting ready to sell our Lexus and we noticed it had a few bumps and bruises. It was suggested to us to take it up to see Brandon at Caliber Collision. I wasn’t sure if this was even something they could help us with? After having a good conversation with Brandon we brought our vehicle up to the shop for him to go over it with us. Brandon explained in detail what they could do to help us get the vehicle into tip top selling shape. The shop was very clean and I wasn’t sure if I was walking into a body shop or a surgery center! The work was down in a timely manner. When I came to pick the car up Brandon went through the entire process that they did to our vehicle making sure I understood everything that had been done. I greatly appreciate the professional manner in which we were treated. It’s one thing to have great customer service but when you back that up with great work on the vehicle that makes for a slam dunk 5 star rating! I would highly recommend Caliber Collision to anyone looking for a honest high quality collision Shop! Thank you Brandon for everything you did for us.

One of the best body shops I’ve ever been to. The lobby was immaculate. The employees were all very knowledgable and friendly. I felt very comfortable leaving my car there for repairs. Brandon kept me in the loop as to the status of my vehicle. It was delivered on time and even beautifully detailed. These days it’s hard to find a body shop you trust. I felt like Caliber was up front with all repairs and did an amazing job fixing my car. I would highly recommend Caliber Collision. They completely put my mind at ease during a very stressful situation.

Our vehicle was broken into and the window was shattered along with some minor damage to the car door. We contacted our insurance company and were referred to Caliber Collision. The damage to the door was so minor that they just took care of it and we only had to replace our window which we had full coverage on. From the moment we walked in the door to the time we finished our business with Caliber Collision we couldn’t have been more pleased. Thanks Caliber collision for your awesome service. We will definitely be back if the occasion ever arises. It’s nice to have great customer service.

Please consider this Body shop for your autobody work.
Very Profesional in the handling of customers from the moment you walk in the door.
This is how customer service is done! KJ was the best rep I’ve ever had the pleasure of dealing with. Handled everything till they delivered the car. The car looks better than new If that is possible! Thanks to Caliber Collision for a great experience!
Customer service is back!

I’ve been going to this place since it was known as Crown Collision, and they’ve been doing the bodywork for my families cars since 2002. Ownership may have changed, but I’m here to tell you Marissa and everyone else is still there, still doing a fantastic job! They have always been very professional, very polite, and kept me informed on my auto body work.
Early last year I had door panel fall on the drivers side, and it was the dickens to get out of my car. I took it to them, and they had the part in and fixed it within the hour. I thought I had posted my review then, but for some reason it didn’t take.
A few weeks ago I was rear-​ended on the 101 (no surprise, right?). I had some minor damage to my rear bumper cover, and was concerned about any damage underneath. Caliber coordinated with the Enterprise care rental nearby on baseline, and I was able to drop off my car on Monday, and by Wednesday it was ready, looking better than new. When I picked up my car I left my rental at Caliber, and everything was taken care of.
John Dixon is the new manager there, and he has kept the same people and the fine traditions of professionalism and excellence. If you need bodywork of any kind, these are people you can trust. I do.