McDonald’s

WARNING: This location charges 59 cents for a slice of cheese! I’ve never heard of cheese costing that much.

This place has really gone downhill. The ice cream machine is always down. We now call in advance to ask if it’s working.

Very bad service, long wait, messed up orders… this has restaurant has everything wrong. 90% of the time their ice cream machine is broken. Reliable food if your new in the area, but I would personally grab a nice Wendy’s or Chick-​fil-​A

This is an older McDonald’s location where you have to go to the counter for drink refills because the drinks are all kept behind the counter. Children of the 90s will find it pseudo-​retro, while millennials will find it infuriating.
The few times I’ve had problems with my orders they were quickly corrected and the staff here tend to be friendlier than their ultra-​stressed-​out counterparts across town. They also have an extremely good lobby hostess during the day who’s among the best I’ve seen anywhere (and I guarantee I’ve been in more McDonald’s’s’s’ses than some district managers).

The worst. Service is always beyond slow drive thru or inside (don’t even try it if you are on your way to work or school) summer the FROZEN drinks machine was always down. Now winter coldest week of the year and three different days (twice at breakfast 8:30 & once at dinner 5) the mcCafe machine is down. Why do I even bother. Miss the good McDonald’s of Tennessee.

My family and I stopped into this location on a Tuesday evening, after the dinner rush but not too late into the night. We decided to go in and eat because we enjoy the Chicken Clubhouse sandwich they are offering at the moment, but have found that they have difficulty giving us the burger instead of chicken when we use the drive thru. As we walked through the door a couple leaving joked, «I hope you’re not in a hurry.»
I looked around the dinning area and was disgusted. The place was trashed, so instead of eating in, we will be taking it to go for sure. We continued to the counter and found a group of three ordering, one more person and then us. the group of three ordered and left, uneventful. The older man in front of me seems to have been in earlier, but was missing two orders of chicken nuggets. The manager seemed to take him to the side, looked up his order and then had nuggets dropped for him. Meanwhile, I am placing our order on another register. The girl taking my order had no clue what the special sandwich was and seemed to have difficulty putting it in.
So now we are waiting. I am looking around and notice the pool of brown, milky fluid behind the counter by the soft serve machine. I am noticing the trash everywhere. I think maybe they are shorthanded but no, there are several people running around, some seeming to work really hard to keep the drive thru running. There’s a call, apparently for the manager, and one of the ladies when asked where the manager is, a lady in a purplish shirt, indicates annoyingly that she’s outside again. I look to my side, out the window and see her hanging in the window of a parked car.
Its at this time that I noticed the older man, picking up nuggets is still waiting annoyed. He indicated that he picked up an order for his family, made it home, and then came back for these nuggets. He should of had his items right away, if not also refunded, but the manager is off playing with her boyfriend in the parking lot. She finally drags herself back in, with a box from Pizza Hut. It takes a moment but she finally gets back on getting the other customer his nuggets.
Meanwhile, before she made her way in I was given a bag with my three medium fries. They sat on the counter, getting cold while I waited for my sandwiches. I am finally given a second bag, so I look inside to make sure I was given the chicken sandwiches, not the burger. I find that I have one of them the Chicken Clubhouse, the other is wrong a burger, and I am missing the third, smaller chicken sandwich. I tell the cashier and a second girl kind of argues with me and ask the cashier if she rang it in wrong, and then went and got the manager. The manager comes to speak to me, I explain to her I am missing a sandwich, and one of them is wrong. I then explain to her that I was given fries a while ago, and they feel cold. I ask for new ones, that are hot. The manager started arguing with me about the color, saying they are slightly brown due to the oil (meaning the oil is old and dirty). We explain, the color isn’t the issue, the fact we didn’t want cold food. I am finally given new fries, the two missing sandwiches, and we head home after that nightmare to daringly eat the food we received, vowing to never return to this location again.