Barnes & Noble Booksellers

A nicer and newer B&N, and much bigger and better than the two in Plano and, while 1-​story, it has an elevated café seating, and is nicer than the ones in Addison and Preston Hollow. Additionally, it’s located in a shopping area where you can take a nice stroll outdoors. I’m under the impression that of the places I’ve visited, this may be the newest one — and I like the fact that there’s entrances on both sides of the building — one going into the «Main Street» and the other going to the parking lot. No Starbucks next door, but they serve Starbucks coffee in their B&N café (which means they don’t take the rewards card or whatever). Instead, you get a nicer bookstore that has tables and seating INSIDE the bookstore rather than having to leave the premises like the others. This makes it easier to peruse through books inside.
If you want to use the Starbucks rewards, there’s a Starbucks outpost very close by this place — behind the Dillards and on Lavon Dr (Hwy 78). Go there, and then come back here if the points matter so much.
There’s also plenty of places to eat/​snack around here as well as shopping. As far as parking-​and-​shopping goes, this Barnes & Nobles may be the best location.
Ranking of top B&N in Dallas:
1. (tie) Northpark
1. (tie) Stonebriar (Frisco)
2. Firewheel (Garland)
3. (tie) Addison
3. (tie) Lewisville
3. (tie) Preston Hollow
Tie for last: East Plano, Willow Bend

I love B&N’s selection of games and toys for kids! It’s actually a superb place to get a gift for a child’s birthday. They also have cute knick-​knack stuff in the coffee shop area. The clearance table usually has a good selection of discounted items as well.
My only complaint about B&N is that they don’t have the overstuffed chairs that they used to so you can sit and read. I miss those!!!

I went into this store to buy two books. At the sales counter the salesman tells me the price and I mention to him that the books are significantly cheaper on their store website and ask him to match the price. I even pull up the store website and show him. He says he cannot match the price and I have to order online. I am standing right there in the store. I ask him him if I can order right there on my phone and select pick up at store. He says yes but it may take a while for the order to be ready. So there I am phone in hand ready to order. And I ask him are you serious that I have to order on my phone, while I am in your store, in order to get the better price? He said yes sir. I was a little frustrated and said thanks and walked out.

Don’t proudly serve Starbucks, if your not gonna honor starbucks coupons or the Starbucks cards. So if I’m a loyalty member (gold card) I don’t get to use my offers? Seems like a bad business practice

My experience was okay. The young lady at the counter looked as if she didn’t even want to help me, o enthusiasm. If I didn’t really want to purchase the book for a friend I would have left.

I love this B&N! Great selection, helpful associates, wonderful manager, clean restrooms and plenty of places to sit & look at a magazine or book. It also has a really nice Starbucks, a good selection of cards, journals & calendars and a wonderful nook area with plenty of ways to try them out before you buy. But the ABSOLUTE best thing about this B&N location is the resident expert in all things regarding the nook, Christian! He is, hands down, one of the sweetest guys I’ve ever met. He is helpful, informative & patient. He knows EVERYTHING about the nook and IF he ever gets stumped, he’ll figure out the answer to your question ASAP. After a few attempts to get an answer from Samsung technical support after I got the 1^st generation nook years ago, with zero results, I just contact Christian and he ALWAYS has the answer or solution. I give this location 5 stars and Christian gets 10 stars! :)

The manager seems unfriendly. I just took a nap and mr white guy manager embarrassed me in front of everyone saying what I am doing isn’t appropriate.

To me, this place is paradise. There is a large Starbucks seating area where there is usually an open place to sit. I love the smell of books and being around books. It’s a large store with many, many options. The workers are usually knowledgeable and friendly.

Retail stores only have one chance to make a good impression. Unfortunately, this place failed.
Looking for a rather new book, I went up to the cash register and asked if they had it… provided the ISBN # and all. The middle aged, grey bearded cashier says «well…you need to go to customer service». When I replied there was no one there at the customer service desk, he responded he would page someone… which he did. Unfortunately they never came (gave them 7 min). Walking out, he stopped me and I told him no one ever showed up. He then tells me «oh well I can look it up to see if we have it»…WHAT??? DIDN’T I JUST ASK FOR THAT 10 MIN AGO???
Needless to say,
had it in stock… this B&N did not.
Thanks you to this sales guy for confirming that brick and mortar stores like this are on their way out because of the dying art of customer service.

I love that this location is close to my house, but being that it is a smaller store the selection is limited. The staff are very friendly though and will help out with ordering what you need or calling other stores to find it for you. They have recently changed up their floor plan, my only gripe is they seem to have an abnormally high selection of «Teen Reads» while cutting back on Mystery and Fiction. (This could be because this mall is inundated with teenagers every weekend.) If I have some serious book buying to do and time, I drive myself over to the Barnes and Noble by North Park Mall, large selection, two stories… I am in Heaven!

Great location. Clean and organized and so close to home.
I was so glad to see this being built while they were building up the Firewheel mall. With the kids needing reading material since starting High School I needed convenience and a place to have what I am looking for.
I have been here several times looking for a book the kids needed and every time they were friendly and helpful and they had what I needed in stock.
Super friendly, clean and well stocked. All in all great store.

love it. I spend my sundays here almost every week. the coffee is great!

This is a smaller B&N location, meaning their selection might be limited compared to others. Besides that, nothing too special about it except its close proximity to my house. The store and café staff are always cheery, although I’ve never had to use them very much except for checking out or buying coffee. The addition of free wi-​fi is great and I like to study here on the weekdays but they only have 2 power outlets, so if you need to plug in your laptop it can be challenging during peak hours. I avoid weekends because the café area is usually packed with high schoolers.

Great stock and selection, especially if you’re looking for new books or prefer the great new covers of new editions for fiction.
Non-​fiction is a bit lacking for me, but it’s pretty up-​to-​date. Check out the poetry and drama section.
And the bargain aisles are great too. I can find some great classics and great location for me. I love the feeling of walking around Firewheel and being able to walk in and take refuge among the books.
But I mean this is Barnes and Noble so of course great selection of magazines. If you’re looking for an assignment book for your high school class, I might recommend Half-​price books. Especially if you want to go cheap.
Bottom line for me though. new books. new covers for certain editions and the barnes and noble classics, keep me in.

ahhhh!!! me and my faithful sidekick ang popped in yesterday for something that we were sure we needed but at that point we didnt know what it was…
upon walking in, as usual i have to stop and just take a big deep happy to be in the bookstore breath! its like all cares and concerns for all thing trivial just melt away and the happiness to be surrounded by books takes over. plus, where else could you be surrounded by reading material and smell coffee at the same time? perfection! :)
we flit from section to section and on numerous occasions we are greeted and asked by their helpful and always friendly staff if we are looking for anything particular, my response is always a happy «no thanks!» we are just glad to be in your store and wish we had your job…
a thought pops into my head so we stroll over to the childrens books… why you ask? cause i know at this point in my life i have figured out why i am here, ang needs her own copy of «the littlest angel!» it is apparent from another display that the christmas reading material has started to show its precious little face on displays throughout the store so the should have the book. i stop at the desk o’ information centrally located and ask a lady all in black if they have the book… uh, lemme check. hrm, okay… ahh she says, we do have the book. (go figure). we follow her to the childrens book section and she bends down to get a book off the shelf, and says ahhh… (i go, tiny woot for the book!!) she hands me a book about a damn penguin or something, perplexed i look at her questioningly and say, uh… not so much. (dumbfounded). hrm, she says maybe the book is in the back, would you like for me to check? *sigh* yes, i respond still sortof politely… she is asking random people if they have seen the book on her way to the back, no one knows. blech.
lady in black reappears empty handed…*sigh* again… she says we do have the book, long pause waiting for me to respond i assume? uh, okay??? there are a lot of boxes back there and i dont know which one it would be in. i look at ang and she is just daring me to respond but i know she is quietly praying that i will not say anything cause i was thinking that she better get her poly clad butt back there and start box cutting. i dont say anything. «would you like for me to hold the book for you?» no, i say. are you sure??? i could put your name on one, nope i say its alright, i will be back. are you positive? gah, NO THANK YOU, geesh. okay if you are sure… at this point its time for ang to steer me away for poly sales girl. ugh, that is by far the greatest book that was ever written! we used to read it to the kids on christmas eve and i could never make it past page 3 without crying…
we then settle in the bargain book section, i am looking through a book of the worlds greatest dog breeds, some of those ugly guys only a mother could love… ang is looking at a book of art written by a lady that had a pole sticking out of her and apparently it prohibited her from drawing really good art cause this stuff sucked… really
i know we were there an hour at least and i find it nice that patrons and employees alike dont find it weird that we are sitting on the floor!!!
trip is over, we write down some new authors to check out, at romas preread books (cause we are poor and have to read used, which have more character anyway) and ang texts me with the names and we are happily on our way.
thank you B and N employees for always being overly nice and some of you somewhat helpful in our endless quest for reading material, you didnt disappoint… except for a smally with the poly girl clad in black.
we will return, oh yes… we will return!