Macy’s

Frisco, Estados Unidos

2.3

Cerrado ahora

20 opiniones

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Contacto

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Teléfono:
+1 972-731-3600
Sitio web:
l.macys.com
Dirección:
Stonebriar Centre 2609 Preston Rd, Frisco, TX, 75034
Categorías:
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Información del negocio

Tarjetas de crédito
Sí
Parking
Garaje
Aparcamiento para bicicletas
Sí

Hoy

Hoy 09:00 – 22:00
Cerrado ahora
Horario local (Frisco) 4:29 sábado, 31 de mayo de 2025

Horario de apertura

lunes 10:00 – 21:00
martes 10:00 – 21:00
miércoles 10:00 – 22:00
jueves 10:00 – 22:00
viernes 10:00 – 22:00
sábado 09:00 – 22:00
domingo 11:00 – 19:00

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20 opiniones sobre Macy’s

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Tu valoración: 4
Grayslake, IL
This is just a general 4 star review based on the company itself and their fantastic sales representatives. Rhonda in the furniture department is hands down one of the kindest and goes above and beyond to assist her customers. I don’t think that I will ever need to go anywhere else for furniture. She is the BEST!!! Thank you so much Rhonda!
Tu valoración: 1
Plano, TX
Long story short, I’ve been here in Texas since April, needed to get prepared for work needing shirts and etc. Have been a Macy’s customer when I lived in the Midwest and wasn’t bad so I had no issues grabbing my clothes before here. Been here like 5 times — NOT ONE TIME WAS IT A GOOD OR EVEN A OK EXPERIENCE ! YOU MIGHT AS WELL GO ANYWHERE ELSE BUT HERE !
My first time? Lady was SO RUDE and acted like I should know where everything was and acted like I didn’t belong there, 2nd and 3rd time were both UNWELCOMING and never could find help, and it never went any better. YOU WILL SEE ME SPEND MORE MONEY WHERE I CAN LEGIBLY GET SERVICE NEXT DOOR OR ANYWHERE ELSE BUT HERE !
My verdict? Go anywhere but here. Useless people to where I might as well self-​serve myself if I wanted to get something that bad from Macy’s. Seriously corporate needs to train these people again. Also, honestly this place in particular doesn’t even deserve one star. HORRIBLE EXPERIENCE. If I’m going to Macy’s it won’t be there — only when I’m back in Midwest to visit family I guess if not it will be somewhere like Nordstrom where money is well spent.
Tu valoración: 5
Plano, TX
I am a big supporter of Macy’s, they always are nice and helpful!
Tu valoración: 1
McKinney, TX
We went to macy on super saturday to look for clearance clothes. When we went to checkout, we tried using a 20% coupon but the cashier said i cant use the coupon on clearance items but whatever. Then we found a shirt with no tag that we found in the clearance area and when we went to go check that out, the cashier, without asking any managers or searching it up, she stubbornly says i have to pay the original price for this item and she was sure the item was not clearance. I was very unhappy with this experience and in the end i did not get the item.
Tu valoración: 2
The Colony, TX
I’ve been to over dozen Macy’s from New York to Guam and the one at Stonebriar has to be one of the worst. I get that it is close to Christmas and things can get hectic. They have a lot of nice things but it is so disorderly in this store. Clothes are just jammed onto racks you can barely pull one out so items have just fallen to the ground to get trampled on. It is hard to find specific brands because everything is just jumbled together. This store is just one big overcrowded mess. I came on a Tuesday afternoon and every register had 3 – 4 customers waiting with frazzled cashiers struggling with returns and Macy’s coupons. I’ll revisit them again after the holidays but if things don’t get better, there are other retail shopping options.
Tu valoración: 5
Prosper, TX
Staff is consistently friendly and accommodating in the INC department where I usually shop. Selection is great too, I can spend hours at this location!
Tu valoración: 1
Dallas, TX
I feel like I am at the bargain basement of some super discount center… Sales associate staying at register wearing sunglasses and eating. Came to buy left disappointed won’t be back.
Tu valoración: 3
Fort Worth, TX
I like this Macy’s quite a bit for clothing. They seem to have a larger selection of women’s clothing here — specifically dresses. The store, overall, is just fine. This is review is mainly about the furniture section.
We recently went to the furniture department and, unfortunately, we were a little disappointed by the selection and general appearance of the area. The lights are dim and no one came to greet us or offer help. After wandering around and pawing through the rugs for about 10 minutes, we noticed an older gentleman sitting at his desk about 50 feet away. He never said anything to us until we walked past him. The selection is rather small and although they had some nice pieces, there was nothing remarkable about it. Other Macy’s locations that I have been to, have had a little better presentation on their furniture, so I was somewhat surprised by this one.
Tu valoración: 5
McKinney, TX
Note: it’s not even October and there’s already a Christmas tree section coming up. I returned a lot of stuff in less than 20 minutes. Good experience as usual.
Tu valoración: 1
Mesquite, TX
Store employees could care less if you need help. Men’s restroom had 6 toilets all of which were stopped up and overflowing poop onto the floor. Told the lady at the service counter on the 2nd floor. She call a male on the phone to report it. I could hear him literally yelling at her over the phone «I’m not going to call a manager out for that !!» Her reply was «You’re probably going to have to shut it down.» I turned to walk away and could still hear the guy screaming at her. My wife went into the lady’s room on the 1st floor and toilets would not flush there either. Guess the manager doesn’t need to know about that either.
Tu valoración: 1
Frisco, TX
Macy’s at Stonebriar is disgusting. Old, nasty dressing rooms and Kmart style clothing. Some of the employees have such bad hygiene and body odor that it truly is a house of horrors. Shut ‘er down.
Tu valoración: 1
Aubrey, TX
I cant tell you how many times I have left this store without purchasing something just because I have walked around looking for someone at a till with no luck! It is so frustrating! ! I just left this store again after putting back the items i was going to buy. Rant over… norstroms here i come!
Tu valoración: 3
North Dallas, Dallas, TX
Ginger at the jewelry counter is wonderful. She was helpful and accommodating unlike her co-​worker.
I had been looking for twenty minutes with the help of another saleswoman who had misled me saying I couldn’t get a chain in gold (I said it didn’t need 100%, coated was really what I was looking for) for under $ 200… I left feeling disappointed, and as I was wandering out I say chains that were exactly what I was looking poking for– on sale under $ 100. Got what I was looking for with Ginger’s help for under $ 30. Impressed with her but I had to find what I wanted by myself-​kind of kills my trust in sales people here… And I’m a card member– Macy’s generally is my favorite place to shop
Tu valoración: 1
Redwood City, CA
This Macy’s is disgusting. Dressing rooms, store and bathrooms are super dirty. Go to another one.
Tu valoración: 1
Little Elm, TX
Had a bad experience with a return yesterday simply because the sales lady was being lazy:(
Tu valoración: 1
Little Elm, TX
I would highly recommend to
to spend some time and money on providing necessary training specifically on soft skils. Specially to the customer services rep. Recently my wife encounter a horrific experience from one of the traditional style representative who was impatient, no propet skills in honoring coupon, wasted 30 mins and then literary threw her stuff due to frustration and walked away. Manger was callled and people behind her also noticed and told my wife that how rude the rep was.
Tu valoración: 1
Frisco, TX
This is such a sad excuse for a macys. The clothes are ALWAS on the floor or in the wrong section. The clothes are never organized on the shelves either. The bathrooms are the worst I’ve Ever seen! The toilets are never cleaned even though they are always closing them to «clean» last weekend when I was about to wash my hands there was poop in The SINK! How disgusting! Macys step your game up.
Tu valoración: 3
Plano, TX
This is pretty much your standard Macy’s. Service is all over the place. I’ve had some of the nicest people as well as the worst. They have a pretty decent selection and it’s easy to maneuver the store. They always have huge clearance racks and you can find some pretty sweet deals in there. I once found a Ralph Lauren polo for my husband knocked down to $ 19.99. I had to scan it to ensure it was really that low. The shoe department is always a hot mess though. I don’t even bother looking for shoes here because it’s always packed, shoes strewn about the floors, and you can’t find anyone to assist you in the mayhem of shoe-​topia. They have a really sad selection of athletic shoes as well as mens shoes. And who knew that Macy’s doesn’t carry childrens shoes? Never realized that until recently.
Tu valoración: 3
Frisco, TX
This is a decent Macy’s location — nothing particularly special about the store. As always with Macy’s stores, there are great deals if you come on the right days.
Some departments, such as men’s suits/​shirts/​shoes have sufficient staff, while others, such as athletic clothing or cooking supplies are usually understaffed and it can be quite a chore to find someone to assist with questions.
None of this is atypical for department stores though.
One gripe I have is that I wear an 18⁄36 dress shirt, so I am stuck buying my shirts in the back «larger sizes» rack where I spent far more time than needed trying to find shirts that are actually larger sized. They should do a better job maintaining the racks since they turn into dumping grounds for any shirt anyone picks up and decides not to purchase.
Oh and… no, I would not like to open a Macy’s credit card account to save 20% — thanks for asking me every time I stop by.
Tu valoración: 2
Dallas, TX
The store is always trashed and sales people suck. I went in during the Christmas holidays to purchase some perfume. Went to the Lancome counter to make a purchase. I must admit I wasn’t looking my best. The Lancome counter lady says to me, «these are very expensive. Are you sure you want these?» Ummm excuse me??? Just because I am not in pumps and a satin dress doesn’t mean I don’t have money. So needless to say they did not get my money and I moved on to Dillards!