No Place Like Home

I am a 63 year old professor at Cal State. I have used this service twice, at the recommendation of the people from whom I adopted my rescue cats at Cat House on the Kings. My girls are extremely shy; the sitter made no attempt to coax them out when she came for the ‘get-​acquainted’ visit, but she might not have been successful in any case. The first time I used them, they insisted on four visits during the week I was going to be gone. Fine. I said nothing about the plant that died, but did mention I was not happy that the sitter appeared not to have replaced or used clean bowls for the girls when she fed them. I based my opinion on the fact that I had left out 6 additional clean bowls, and they were not used. I was told that she had washed the bowls in play and re-​used them. A strange choice, but maybe. The second time I tried booking, I was encouraged to extend the visit to 30 minutes, so the sitter had ample time to put food in the bowls, refill the water, empty the litter, and water some plants on the front porch. I said fine. Upon my return, there was less than an inch of water in the huge bowl I use. I paid the bill without complaint, but sent an email to Jenna remarking on the lack of water, and sending her a picture of exactly what the bowl looks like after two days elapse without refilling, which is the time period at play in their second job, and which is what the bowl would have looked like had it been refilled. There was no water on the floor; no water stains indicating that the cats had spilled the water. I then booked them again for this week. Instead, I received an email from Jenna telling me that she had eliminated me from the database because I was never going to be satisfied. She had given no thought to the return of my key, and when I explained that I needed it back immediately in order to make other provisions, she at first said she would return it when she got around to it. Upon second thought, and an awareness, I think, of her legal position if she withheld my property like that, she made a special trip to return it.
Unprofessional to an extent seldom seen in more mature hands. I would give them no stars were it possible.

We’ve used No Place Like Home for our cat sitting needs on multiple occasions. I love them! Let me go through all the ways they rock:
First of all, personal attention. Jenna, the owner, makes sure to address every communication to the company personally. I’ve texted with her, spoken with her– she’s just great. She really works hard to run a tight ship to make sure your animals are cared for. The sitters are all animal lovers, and are often also employed in other areas of animal care (vet techs, in school for veterinary stuff, animal foster parents, etc) They know what they’re doing.
Secondly, ease of use. It’s easy to get set up with them– they have an online system for visit requests and you typically do a meet and greet with your primary sitter prior to their first visit. Subsequent visits are very easy to schedule online, and Jenna is quick to let you know the visit has been approved. You can use a hide-​a-​key at your home, or have No Place Like Home keep a key, which is great because if you get locked out of your house at any time, they’ll help you get back in and they’re cheaper than hiring a locksmith. Since they’re bonded and insured, they’re very secure.
Thirdly– but definitely not in that order– peace of mind. I know my grumpy old diabetic cat is well cared for when he’s in the hands of my sitter. They’ll text you (every day, if you like!) just to let you know how the visit went, if everything was good, or if anything’s out of the ordinary. I love knowing that I can be in contact with my sitter.
They also do basic housesitting stuff as part of the deal– bring out or bring in your trash bins, water your plants, etc. They’ll even give your pet meds.
If you’re in the Fresno area and need a pet sitter, look no further. This is your very best bet, right here.

We have used No Place Like Home numerous times over the past year and they are absolutely fantastic! We have been fortunate to have Carla come and take care of our two Havanese when we go out of town and it is obvious when we get home that they have been well taken care of.
The response from Jenna (the owner) is always immediate and the company is very professional with excellent personnel to take care of our dogs.
We would highly recommend No Place Like Home!

We have used No Place Like Home several times for our two cats. Setting up with them is easy. It is nice to know that our pets are well taken care of while we are away, we even get a daily text update. We have even scheduled last minute and have not had any trouble having someone come. They even have our key on file so if there is an emergency we just let them know. On top of everything the price is reasonable.
One last thing… Carla is awesome. Do not hesitate to have them look after your pets while you are away.

Jenna was wonderful and exceeded all of my expectations for our unusual set of circumstances. We needed someone to dog-​sit in our hotel in Fresno while we were out for two hours. My primary concern was to have someone be with them so they did not bark and disturb other hotel guests. Jenna returned my call right away and got me in touch with Breanna who was our sitter for the day. Breanna was easy to keep in touch with via text as we made our way to Fresno. She was waiting for us in the lobby when we arrived. Sweet, bubbly and enthusiastic! She was wonderful with the dogs, and we had no qualms about leaving our dogs in her care. Even though I don’t live in Fresno, my experience with No Place Like Home makes me realize it is a quality operation and it really is «all about the pets.» If I could give them 10 stars, I would. Thanks, Ladies!

We absolutely love this service! Every person I have encountered with this company (including the owner) has been incredibly helpful and reliable. They are completely trustworthy and we feel such relief knowing they are checking on the house and taking good care of our pets while we’re gone. In addition, they will send you texts (or other form of communication) every time they drop by, if requested.
Highly recommend this company so your pets can stay home while you’re away!