Unleashed by Petco

Overpriced store and rude pushy staff… We walked in a little before 5pm but by the time we got to the self-​bathe section it was already 5:01pm. Apparently they wouldn’t make an exception to let us wash our dog because it was one minute too late. In particular, Steven was the employee who was inflexible, rude, brisk and unwilling to offer any explanation to our polite inquiry. While I understand that store policies must be followed, the rude and inflexible staff lost a loyal customer because they felt that 30 seconds was more important than providing quality and courteous service.

Was looking for snow boots, I called the store spoke to Matt he was pleasant and told me they had and the size I needed. I brought my dog, she had an accident and the employees was helpful with cleaning I felt so bad but they were pleasant about the situation and helpful. I found what I needed and met Matt. Overall the visit was handful and pleasant. Will go back again.

This is a great alternative to buying regular dog or cat food anywhere else. For one, they have a lot of organic and healthy treats for your pets in a variety of brands, not the run of the mill items. My cat was a rescue and he was so small and young I wanted to make sure he had all the proper nutrition he needed.
The employees here are extremely knowledgeable about not only the products they sell but the pets. They have a blackboard up with different days that there is a vet present to give shots and deworm at a greatly discounted price as well as dog training courses and grooming there. This holiday they even had a Santa there to pose with your pets. (I love the idea but face it, i didnt even do that with my kids!) The help there not only remembers my pet but asks about him.
I never walk out of there without toys either. They have the latest and greatest toys on display. My kitten is now chasing Yoda, they have a great Star Wars collection. We also have Thing One, Thing Two, Cat in the Hat toys priced really well, plus they run a lot of sales on them. I love this store.

So glad to have this in the neighborhood. It’s convenient and the employees are very nice and knowledgable.
On weekends they do dog training classes and have a veterinarian to perform shots.
I only gave it 4 stars because they have been out of what I needed a couple times and seem to only get shipments once a week.

I took my Aitas to this location last min after finding out the Petco in Levittown no longer offers this service. When I arrived in the Fresh Meadows location I was extremely disappointed to find the bath stations were NOT in individual private rooms which is how the Petco in Levittown was set up. My experience was not pleasant. I had to deal with a dog in tub next to me barking at my dog and attempting to jump out of tub. As a result my dog became antsy. What was to be a fun bath became a stressful one.
Pros– friendly staff, clean store and self service bath area. There are 3 tubs.
Cons-​First come first serve, bath stations are all in open area, only 1 dryer, baths are NOT in seprate private rooms so you have to deal with other dogs/​owners. This can make for many distractIons. NOT ideal for dogs that do NOT like other dogs.
Unfortunately I will not be returning. After some research I found other locations further out in Long Island that although they are not Petco they do offer self service dog wash services in private rooms and fee is reasonable.

Pet supply store that has everything you may need for your dog.
Prices seemed a bit high to me.

Every employee I have encountered at this store has been very friendly and more than willing to help me– from answering questions to recommending the right products to helping actually try on items to find the perfect fit for my puppy. I really love this store!

This store is fairly small, but it has everything that you’re looking for.
It does not have a section where you can actually buy or take home a cat/​dog, but it does partner up with animal shelter organizations where you could adopt. I actually adopted my cat because we happened to just finish a movie by the movie theater right next door. It was very unexpected, and the people at the store were very friendly and nice.
I honestly think, the prices here are a bit pricey, and items bought online would be significantly cheaper. But if you need something quick, this store has you covered. They’re also very nice about the pet treats in the front of the store, they’ll let you take a few as samples so that you see if your cat/​dog loves it. This place provides a very friendly and comfortable atmosphere.
They also offer grooming for dogs, which is very nice. They seem to always be busy, so that means the dog owners are very pleased with their services.
Whenever, I need assistance, the employees here seem to be happy about their job and are always willing to help find any items or give you advice about how to take care of you pets.
I would definitely come here again.

So happy a real pet store opened in the area. I was sick of being subjected to Petland Discounts. Anyway I like that parking is convenient and I do find a pretty decent selection of dog products there. The staff are very friendly and helpful. I like Christina, she does the dog training and introduced my dog to the wonder of elk antler chews. I would of never bought them on my own accord since my dog is so picky. She encouraged me to try it and it turns out my dog adores them. They are also generous with returns even with missing receipts. Only reason I gave 4 stars is because the manager is too much of a flirt and I just want to shop in peace.

Limited product selection as compared to other Petco stores. The focus feels like it’s more on dogs than cats. I have no reason to go back.

Within walking distance from my house. Love to walk my dog there after dinner since they close at 9pm. I like that my dog can interact with other dogs there. The staff are very friendly and attentive. They are knowledgeable about products when asked for reccomendations.

The store is very clean and well stocked. Fantastic customer service! I bought a few heavy things and Steven not only brought them out to my car, he loaded them inside. Thumbs up!

Very nice store, everything looks clean and well stocked. The employees are certainly willing to help you when asked and they’re friendly. I’m glad to have a neighborhood store to rely on for my pets needs!
My only complaint about the self wash service is that the shampoo and conditioner they provide you are not what I expected. The bottles are totally watered down, not even slightly watered, like literally water with soap. I was still able to lather my dog up after using the entire bottle. But next time I just might bring my own shampoo instead if I need to bathe my dog again.

Came in before a movie to inquire and pick up a bag of healthy dog food for my pup. We were well taken care of by Candace. SUPER friendly and knowledgable. We appreciate all of her help as she took her time to explain everything and anything we wanted to know.
The store is clean, organized and well stocked. Keep up the good work unleashed!

Recently stopped in after a movie and was excited to see somewhere to spoil my furry little babies.
The store is a little small but it’s very well organized and very clean. They have a great selection of foods and healthy treats. The employees were very helpful in explaining some of the different products.
I was especially happy with how friendly they were to my pit on a return visit.

We recently added a new member to our family, 5m old rottie Layla :) we had visited Petco and was greeted by Tyrone, with a friendly smile and great attitude, took great care of us and layla in every step there is in puppy care for first timers, never felt that he was pushy (as far as making us just buy stuff) hes an awesome employee, petco should be
all the other staff members its always a pleasure to know we will be greeted by a great team Thankyou, Tyrone and the rest of the team :) p. s That Girl who doesnt want to be that Girl, you, ve got to be kidding! Get a life!

I Love the convenience. Self service. Supplies are provided. Different height tubs. Easy on my back. No cleanup. Bathe my dog in half the time.

Great staff, awesome managers! They are very helpful and accommodating when we have our dog adoption events! Plus they have the self-​service dog wash stations for $ 10 which are awesome! Good selections of food, treats, leashes, collars and so on. Great one-​stop shop.

I love this place. The staff is friendly and helpful. I spoil my dog every time I come here. The puppy classes are helpful if you don’t know where to being to train your dog. The classes are not too expensive.

Great store, great products, great staff!!!
Just learned of this boutique-​style Petco from a friend. They offer self-​serve dog bathing facilities for $ 10.00!
Took my dog in and had a great experience. The place is beautifully designed, incredibly clean, the merchandise is high-​end and the staff is incredibly helpful!
I gave my dog a quick bath and picked up a couple of bags of grain-​free Instinct on sale! I made a donation to help shelters and received a free pair of Xmas dog antlers.
It was an extremely positive experience and I highly recommend this business.