Moving Star

We used Moving Star for a Bay Area (CA) to Park CIty (UT) in December 2015. Great job and would recommend to others.
Had tight schedules with moving cars and setting up on the Utah side. Avner helped make our dates happen. Made us feel comfortable they could handle our 3 bedroom move (but really 4 – 5 bedrooms of stuff + garage and outdoor items), especially into a winter environment. Professional in-​house packers who worked tirelessly to get our items all packed. And not a single damaged item on other end.
Sure, some timing on the packing and move in dates wasn’t to the hour but within a very acceptable range.
Thanks Avner and your team.

This is a first class operation that can be trusted to provide an honest, careful and competent moving experience. Avner and Gil can provide help with moving anywhere in the U.S. and have great expertise and experience in moving individuals and families
as international movers.
They are very knowledgeable about bulky and delicate valuable items. MovingStar cares and comes through. The process of moving is always a difficult activity but Moving Star will lower your anxiety. They also can provide long term or short term storage at very competitive rates in their Fremont headquarters.

I moved with MovingStar in May of 2014 and also back in 2005.
Avner came out for a free in house estimate and I received a very professional estimate in couple of days.
I used full service moving between Campbell, CA and Rocklin, CA, they packed everything on the previous day. The guys were very nice and WOW ! they can pack!
Delivery happened on the next day, they were there on time, they unloaded everything,
not a nick on the furnitures (they wrapped it) nor on the walls an these were 2 story homes. Very impressive.
They assembled the furniture, put the boxes into the right rooms.
I unpacked all my china and crystals and I did not have one broken piece and not even a chip.
I highly recommend the company to everybody for short or long distance move, I did both with them. I recommending MovingStar and their team to everybody in my circles.
ILP

worked with Avner and his team more than 3 times. They are Super stars with capital S… There are so many dubious people in that line of business so finding and working with those guys (Avner and Gil) is nothing but GR8 experiance

We at Jewish Family Services of Silicon Valley have been working with Moving Star for many years now. We work with both Avner and Gil and they are so easy to work with and highly professional. Three times a year Moving Star pick up and deliver our very large (multiple pallets) food order for our Project N.O.A.H Food Assistance Program at Jewish Family Services of Silicon Valley. Their courteous staff is always early or on time and expertly moves all our items, safely, and very professionally. I recommend this moving company very highly and look forward to working with them again soon.

I don’t know where to start. Our initial engagement started with a one day delay because the truck was not available. We decided for the storage option because we were in transition. The movers they hire do not read the instructions on the boxes and try to get everything out of the truck without considering if its «Fragile» or not. As a result, I had a lot of Riedel and European glasses broke as well as designer furniture damaged. When contacting them to find a solution, they recommended I use my own insurance. I cannot recommend MOVING STAR

Fast, courteous and professional. I paid the not-​to-​exceed price and felt like I got a good price. The furniture was disassembled and reassembled perfectly. The team was zippy and had a great attitude even though it was a long, long day. Avner provided the quote and was responsive and easy to work with. I would definitely use them again.

Moving Star company was recommended to me by a friend when I moved to Europe for six months. Subsequently, I left all my belongings in the Bay area. Moving Star very satisfactorily managed to store my goods for me. Avner Yonai was very helpful, easy to communicate with and accommodating when I needed to access my unit after the regular business hours.
I highly recommend Moving Star. Moving Star has a professional staff with friendly attitude, I appreciate their kind help and guidance through the moving process and without a doubt i will use their services again!

I used Moving Star 6 years ago. Back then Avner, Gil and their crew did an awesome job moving us from the East Bay to the Tri-​Valley area. He also shipped a container to the Philippines filled with our furniture and personal belongings. Everything arrived safely and in a timely manner.
Most recently we used Moving Star again to move from the Tri-​Valley area to the Peninsula. Avner’s crew worked efficiently and took great care in packing up all of our belongings. From Point A to Point B, his crew worked hard to help make our move successful.
Avner provided fair pricing and his estimates were always guaranteed.
Gil always called to follow-​up on how our moves went and I have had nothing but good things to say about their service.
I have referred them to other Family and Friends and will continue to do so.
Kudos to Avner, Gil, Roberto, John, and the rest of the crew!

My husband and I relocated from San Francisco to Munich Germany in April of 2010. After getting a few different bids (money was not the deciding factor when it came to selecting a company because my husbands company paid for our relocation expenses 100%) we went with Moving Star/​Rainier because they were professional, straight forward, extremely easy to communicate with and were willing to work with us in getting our car shipped over, which was a huge hassle.
*If you are planning on moving a car overseas it is imperative that you select a moving company who has experience with this and who is extremely knowledgeable in regards to the regulations/​requirements/​potential problems at the various ports, which Moving Star IS. *
The move went flawlessly. On move day, the team they sent to pack up our life took care with our things as though it was their own (you should see how carefully they wrapped our mattress!!! Even our box spring!!!). Every one of our items (including our new car) arrived, to our door in Germany, without a scratch and within the time they had quoted us.
Aside from the fact that our household goods AND CAR made it to us without a single problem, one of the main reasons we will be using Moving Star again when we relocate back to SF this Spring is because they are so easy to communicate with which was/​is a huge deal to me. Particularly when I was homesick and sleeping on an half deflated air mattress that we borrowed from some Italian guy, in an empty apartment, in a VERY foreign country. They were always available to us if we needed anything, or had any questions, before the move, during the move and after our items had been delivered and signed off. No email ever went unanswered, no phone call ignored. We were provided with a contact person at each location. They delivered (which is why we hired them, right?) what they promised and both my husband and myself were very impressed. I admit, I cried a little when they brought up our bed.
Moving your personal stuff from one country to another has got to be the most stressful part of relocating overseas, aside from not knowing the language in the country you are going to. You have to hire people who know what they are doing. We highly recommend them!
Rainier /​Moving Star: Thank you SO much for working with us! I feel like we totally scored with you guys and hiring you guys again for the move back home was a no-​brainer. We wouldn’t hire anyone else. THANK YOU!
(excuse any grammar situations, I’ve got a 7 month old baby who still doesn’t sleep through the night, or nap… I’m a wee bit tired)

My husband and I moved from Tiburon, CA to Zurich, Switzerland on November 17, 2011. We met with 3 different moving companies to ship a container of our belongings from the US to CH. Moving Star is the moving company for a shipping company called Rainier. When the owner Avner arrived at our home in Tiburon to discuss their services and give us a quote, he told me that any items that we decided not to take could be donated by Moving Star to charity. We would be given a tax receipt from Moving Star for our donation. What a great service I thought. So I chose this company because it would save us some time and energy not having to schedule charities to pick up all the items we were donating. We have informed Avner /​Moving Star several time that we have never received our tax receipt for our items that they took from our home that they claimed would be donated to charity. On January 19^th I wrote a letter to Avner expressing my concern about the misleading information we were given about donating our furniture to a tax deductible charity through the help of Moving Star. Later that day I received a tax receipt from a charity called Adobe for a small dresser. I never donated a small dresser. I donated a perfectly good wood framed futon with a brand new mattress, coffee table, 19″ color Sony TV, solid wood book shelf with the matching TV cabinet, etc, etc. We valued our donated items around $ 2000. We have never been given a tax receipt for what we were told would be a taxable donation. I do not know where my donated furniture went when it left our home. I just do not want other people to be scammed when the believe a company is doing a good thing with your belongings. I recommend using the Rainier company for your overseas shipment but refusing to do business with Moving Star in the bay area.

Moving star was the company we chose to work with when we moved to Israel. They work with a big shipping company called Sonigo. Their service is terrible. Their stuff stole my jewelry, and other precious items that run in our family for years. Many items were broken due to careless packing, and most of the boxes were not labeled so we had to guess what’s inside each box… I would recommend to stay away from this company.

We have used Moving Star many times for our moves around the Bay Area and they have always been great. The movers have been courteous, very hard working and always careful to put the furniture just where we wanted it. And we have never had anything broken or damaged. Recently I needed a big Armoire and a rowing machine moved out of one of our upstairs bedroom – we’re in a townhome so moving these items down three flights of winding stairs was involved. I contacted Avner to see if they could send someone over to help at a reasonable price and they sent a group over after finishing another move in the area. We really appreciated their help.

Moving Star was hired for a door-​to-​door service, which contractually included the unpacking of my boxes upon delivery and the removal of empty boxes and packaging material. When the crew prepared to leave having merely stacked my full boxes on the floor, I reminded them of the unpacking obligation, which was the first time they had heard of this service. I escalated the issue, calling their direct supervisor who apparently did not know about the unpacking clause in the contract either. Instead of an apology and reconciliation, the crew began to «unpack» the boxes as quickly as possible, haphazardly throwing my belongings onto the floor and bed. When I tried to escalate my complaint within Moving Star, the company’s owner, Avner Yonai, persistently denied me answers, even hanging up on me when he became frustrated with my demand for an apology. He has still not responded to my request for additional information.