IAA Vehicle Purchasing

The only other review against IAA i guess confirms that the employees here are thieves. My vehicle was picked up by Statefarm from Unique Towing in Santa Clara and then transported to IAA since my vehicle was deemed a total loss. If you have state farm insurance this is the salvage yard they tow to since they have some sort of contract with them to store vehicles. My vehicle was at IAA from ¹¹⁄₂₇ through 12/​??. I went over to IAA on 12÷11÷15 to pick up the remaining belongings left in the car and to my surprise the employees of IAA went through the entire car and cleared it out from the truck to the middle counsel and put in a clear plastic paper bag. I had an Ipod touch with a pink otter gel case on it that was in the middle counsel and that was missing from the bag. I contacted the tow company as well as the staff at IAA and spoke with the manager Rich. Rich said he would investigate and get back to me but til this day I am still waiting on a call back. I contacted IAA again last week on ⁰¹⁄₁₄ and again on ⁰¹⁄₁₉ and he’s either away from his desk or busy… So lets see if I get a call back with some sort of explanation. It’s pretty pathetic of IAA and it’s employees to steal from others vehicles. It’s bad enough dealing with the aftermath from a car accident but not knowing if your personal belongings are even going to be in your car when you go to clear it out is very upsetting. I just want my damn property back or replace it.