Mission Hills Gallery Fine Jewelers

I brought my girlfriend’s Omega watch here to get it fixed and have the battery replaced. She had gone to a jewelry repair in the mall and they had changed the battery.
What Nader at Mission Hills taught me was that if the repair person touches the battery it drains most of the battery. Also, because he watch was missing the clasp that holds it in place, the other shop person had probably used his finger while he taped it in.
This effectively finished draining the battery. The shop in the mall had then suggested the reason the the watch wasn’t working properly was because it needed a cleaning. I told her not to go back there and thankfully we came to see Nader at Mission Hills Jewelry.
Nader goes through a 10 step process (which he educated me about — none of which I will remember) in simply changing the battery. I also learned he does forensic work for the court system.
He is our go to guy for jewelry repair going forward. It’s important to go to someone trustworthy especially when you don’t know what’s going on inside the watch. Otherwise the shop can just end up charging you more money and you believe them. Thank you for your work Nader.

I had a ring and several loose diamonds appraised by Nader. He was courteous, professional, and thorough. I will come back again to this business.

Great service
Excellent know how
Good prices and motivated to make a sale not pushy
Will return and recomend to freinds.

I went into this jewelry store requesting a screw back for an earring. It was near store closing, and Nader was willing to take a look at it. He told me he had to clean the earrings in order to confirm the size of the back I needed. He went ahead and took the pair to his backroom proceeded to clean them and size it for the appropriate backing. Once he brought the pair of earrings back, I was in disbelief that these were the same earrings I handed it to him. He did a great job handling all of my concerns after returning the earrings and even tested them to confirm their quality at a discounted price. Thanks again Nader.

Went here today to get links removed from my watch and my ring resized. The owner was friendly and fast! He resizes rings on site, which was important for me with this particular heirloom diamond. He told me it would be ready at 5:30pm (I was there at 4:30) and he was on time. Ring fit perfectly! He even polished it for me. I will definitely come back here for my jewelry needs. Price for ring and watch was $ 100 and I was in and out. Not sure how the price compares to other jewelers (didn’t do any comparison shopping since this place had excellent Unilocal reviews) and once again, Unilocal didn’t fail
me.

Best service and really nice people!
I needed to adjust couple of my watches and a new battery on another watch, when I saw the reviews here in Unilocal I knew I found the right place, I stopped by this place a week ago and they were very welcoming and very nice, I felt like we knew each other for a long time, we were joking and having a nice conversation while the owner was fixing my watches which BTW did not take a long time, he knows his business.
I will definitely go back for any other services because of the great atmosphere and the great customer service!

Mission Hills Gallery has an excellent selection of exquisite jewelry. The merchandise in the show-​cases gleam with magnificent brilliance, clarity and color. Nader is a highly professional gemologist as opposed to a common salesman. You will not find customer service like this in any chain store at the mall, I assure you. I was impressed by his vast knowledge of the industry and his personable, friendly personality. He exhibited a refreshing persona of «old world charm» rarely found among retailers of any category nowadays. I brought him a comparatively simple task, to enlarge my diamond and emerald engagement-​wedding ring set and to replace the battery in my husband’s watch. Based on years of experience transacting with jewelers, I expected to drop off my rings for resizing and return within 10 days to 2 weeks to reclaim the finished item. I was delighted when he told me to come back in one short hour to pick up both the rings and the watch. I could barely believe it. Nader did a superlative job with my rings; not only was the sizing PERFECT, but they now sparkle and shine like the first day I received them many years ago. I cannot recommend this wonderful jeweler highly enough. Thank you, Nader, for going above and beyond to accommodate my needs.

Came In with a. Client. Asked to have watch sized. When I went to pay, he said no charge!

Just as a coincidence, both my dress watch and my wife’s watch went dead at the same time. We took them in this week to Mission Hills Gallery and Nader treated us spectacularly! He repaired both of our watches in record time and the price was extremely reasonable.
I will be back, for sure… I saw some watches there that I would like to buy in the near future!

I love this store! Nader is always up for a great conversation. He also gave me a watch battery for FREE!!!

Went here for a ring re-​sizing. Owner did it same day. Thank you. Would I come here again? As a local business yes.
My experience — It was a quiet early evening when I visited and no one else was there. I finally decided the time was right to re-​size my wedding band, which kept slipping off my finger.
I got taken that same day and came back in half and hour with it ready. I cannot complain at all.
After joking with me that it would cost «$ 500» I fired the owners humor back at him and asked «If I had stepped into Tiffany’s?» His actual price was $ 65, a mark down from a standard rate of around $ 80. Again I cannot complain.
For a local private store it looks to be adequately stocked.
Thank you Mission Hills and your quirky owner

Thank you for working on my wristband for my watch. I had no wait and the clasp is working perfect now. Best service with a smile…

Medium-​sized jewelry store in a moderate-​sized shopping plaza near Panera Bread and Walgreens. The parking lot is always busy, but I can usually find parking somewhere — also note that they have short-​term parking spots near Walgreens.
This store is quite impressive and yes, you do press a button/​chime to be let inside. I actually prefer the chime over having security guards. Anyways, I came here to get some rings cleaned. I was super surprised when the owner gave me a price as I’ve never, ever been charged by a jeweler for cleaning but, he said that one of my rings needed to be buffed using a special machine, so I went with it. It took about 5 minutes, and although the rings came out looking nice, I didn’t see any difference between this cleaning, and the other free cleanings I’ve had.
During our conversations, he made a couple personal, insensitive jokes and comments. I laughed, but I found it quite insulting & disrespectful.
When things were going well, the gentleman was cheery and nice. However, when I asked a question, or brought up a concern, he became extremely defensive. His wife, on the other hand, was such a sweetheart and I enjoyed speaking with her.
I came here hoping to find a forever jeweler as I have some jewelry that needs some work done. However, after my experience, I do not feel comfortable returning & wouldn’t recommend this place to others.

Super pushy guy wanting us to decide within 15 minutes of entering. Just interested in making a sale, not in helping us. After he realized we were just looking, he said, «If you want to buy then buy, but if you’re just looking, I’ve already told you what I think.»

I am really picky because my godfather was a jeweler and I know the difference between someone who can change and battery and maybe resize an easy setting and someone who is really a master jeweler who knows about the integrity of the stones and can actually create one of a kind looks/​settings.
This is the real deal. My husband bought a beautiful chocolate diamond for Mother’s Day and I of course wanted to wear it right away !! So he met me there and the owner greeted us and I knew right off the bat he would be our forever jeweler.
He sizes my ring right away and didn’t even charge that much for it. He was very nice, honest, and reasonable. He stands behind his work.
Can’t wait to go back!

I tried coming here previously and noticed they are CLOSED on SUNDAYS. Totally my fault though since I didn’t check their hours.
Anyways, for security reasons, you have to press the button and someone will buzz you in so you can open the door. At first I was a little shocked but it definitely beats having to hire a security guard and in this day and age who knows.
Well, I was able to finally stop by since it’s close to where I live. I had 2 watches that needed a new battery and one was an oversized Nixon watch. The gentleman helped me right away and told me to come back in 30 minutes when it would be completed. I had some errands to do and when I returned it was pleasingly finished.
I was especially happy he was able to open up my oversized Nixon watch. I tried another place in the mall and after a few minutes he was unable to help me which is why I had to find another place and decided to come here.

My initial visit was to resize my engagement ring. I was so satisfied with my experience that I returned today to resize my wedding band. To my surprise Nader remembered me! He treats you like a valued customer so I highly recommend this spot for jewelry needs. You’ll notice Nader’s pride in his products and services by the attention he gives each customer. For example, he offers guests complimentary Keurig coffee and jewelry polishing. He offered to polish and cleaned my scratched, discolored engagement ring for free. Both rings were restored to looking brand new. I encourage you to support local and small, trustworthy businesses like Mission Hills Gallery!

Nadar is very helpful and is willing to be flexible with his clients. I just dropped some pearls off to be put in a pendant to hang on a necklace and am looking forward to seeing the finished product.
cheers,
MJ–

Mission Hills jewelry deserves five stars. I took my Tanzanite, a little skeptical because I have two bad experiences with other jewelry places, but everything went perfect, my ring is «gorgeous» he truly is a professional. If you want an amazing ring this is the place. Now when I wear my wedding ring I feel like royalty… he made the most beautiful ring in the world, with the best quality diamonds just the way I ask it. I am a very, very happy costumer. On top of that, they were very nice and he is not greedy, he did not charge me to verify if an antique bracelet that I have was truly 18k solid gold, which it was, but I wasn’t very sure before. Now I’m they’re new and permanent customer.

I think I was so impressed with the quick service and the sparkling, shiny results last time I came here that I overlooked the actual quality of the service. A few days after picking my ring up, I noticed that there were pock marks in the gold around where the bands had been soldered together. I also noticed that on the inside of the bands, you could see where they had been split open to be sized — that was not something that had been visible prior to having the rings soldered. And about a week after having my main diamond re-​set, the stone again became loose.
I took my ring to another jeweler recently to have the stone stabilized (I know, I should have had this done LONG before now, but I never got around to it) and to have the pock marks and cut marks filled in. I still appreciate the quick service and reasonable prices that Mission Hills provided, but I wish they would have taken a little bit more time to make sure everything was perfect, even if it meant calling me and telling me to come back the next day instead of that afternoon.