Fremont Hills

They recently cut all employees’ hours budget. The café used to be opened at 6:30am, now changed to 7:30am. and dinner serves at 4:30pm and use to served at 5:30pm. Most of the seniors wake up early and they have to be starving couple hours until it open. They only offer snacks such as «hard to chew apple and very hard crackers» and «hard to peel orange» in the lobby. My mom complaints about the food is not tasty and meat is always hard to chew all the time. Eating is the most important thing for seniors. Overall quality is going down the hills.

My mom has lived in the non-​memory care area for over 5 years. Ownership changed a couple of months ago and we see a few changes. My review incorporates reflects the status quo.
Positives:
1. The staff is genuinely friendly and caring. There is a few less than stellar folks but overall the staff is fabulous.
2. The staff is attentive to my mom’s needs. My mom is also respectful of them. It’s a 2 way street.
3. If you eat anywhere 3 times a day for 7 days a week, the menus get old. As a visitor, I’ll eat my mom’s leftovers and they are tasty! Do try their homemade scones! My mom doesn’t have dietary restrictions. I’ll let people with no sugar, low sat restrictions speak for themselves.
4. The place is clean and my mom’s room is clean.
5. Planned activities and field trips are frequent and keep residents busy and their minds active. The Chinese residents also enjoy a Chinese activity director who has separate activities to keep them busy including dim sum outings! All residents can partake in both and do.
6. The residents are nice overall.
Neutral:
1. The room and board costs went up Jan 1, 2015. Compared to other facilities, FH is still a good value.
Choosing a home is a personal matter. The place is a strong fit for my mom and definitely is worth consideration by others.

My Hospice team and I have worked with the staff and the residents at Fremont Senior Living for four years. I consider it to be one of the finest senior communities in the Bay Area. We are with residents at all times of the day and night and are always impressed with the staff. I would highly recommend Fremont Hills, and do, to any senior looking for a new home.

If I could give them ZERO stars I would. The facility is very nice looking, almost a hotel look and feel but once the honeymoon is over and they have your money and loved one (s) the party is over. If you remember college dorm life where the RA’s would manage the floors, well the staff here at «Fremont Hills» has the same amount of training. If you have a CPR certification, you can work here as an aide caring for seniors making pennies an hour while the facility charges the family thousands of dollars for a specific level of care. NEEDLESS to say, you DO NOT get the level of care you pay for. They say they offer diabetic meals but they feed everyone the same food and don’t think twice about it. I can go on and on but will sum it up into one word «INCOMPETENT». Paying over $ 4k a month, I guess one can argue who the incompetent one is? ;-) My wife finally got frustrated with the lack of care and lack of peace of mind she was promised and decided to pull him out and rent him an apartment with a live in nurse, at least she will be able to hire a fully trained and qualified person not some unqualified person Fremont Hills puts into a nice uniform for appearances only and yet has no clue how to care for seniors! If your loved one is self sufficient and independent but wants to live in a nice looking senior community then this may work. If your loved one needs help with daily tasks because of mobility issues due to stroke or other impairment, or even dementia or Alzheimer’s then stay away from this place. They do not provide the level of care services they agree upon and charge you for! BTW, if the staff knows your coming to visit a loved one, they will put on the most caring and attentive act for you but that is not what really goes on when you leave. Take a minute and talk to the seniors who live here and require assistance with daily tasks and they will tell you the real story. My wife was here daily Mon-​Sun because she had to monitor the staff and tell them how to care for her father, the nurse in charge (Blythe) has no clue how to communicate instructions to her staff and no one else cares.

I’ve been here a few times to visit my grandfather, and I finally have to write a review after spending Mother’s Day and Father’s Day at Fremont HIlls. The food (buffets) were really good, and all of the staff was so NICE. Most importantly my grandfather seems really happy there, and says that everyone treats him like family. I’d say this place is for sure worth checking out, if you needed assisted living care. Beautiful building and room, too!

I read the other two negative reviews with surprise. My mom has been a resident at Fremont Hills Assisted Living since the end of June 2011. She is 88 years old, pretty healthy and independent. She has really flourished at Fremont Hills! She loves her little studio, and appreciates the laundry and cleaning services. The management and staff always greet the residents with a smile and a hug, and my mom participates in the morning exercise classes daily as well as the weekly field trips. She is stronger since she has been at Fremont Hills, and now even takes the stairs instead of the elevator!
Fremont Hills has a really nice feeling to it, very homey and comfortable. It doesn’t have the «feel» of a nursing home – it is more like an apartment setting. I visit her at least weekly and talk with her daily, and am very pleased with the entire facility; mainly because she is happy there. I have eaten several lunches and dinners in the dining area, and while I can’t say the food is great, it suits my mom just fine. They provide her a special breakfast that she prefers, and they have options for the lunches and dinners for variety. She loves that there is always fresh fruit or cookies available for snacks, too.
The management is all very friendly, and takes a personal interest in each of the residents. They keep the facility very clean, and as a nurse that is important to me. There are so many activities for the residents to participate in, and it is clear that the management really cares. They make alot of effort to have fun things for the residents to do, and my mom tries to join most all of them.
Perhaps there is a difference in the Memory Care area (she is in the assisted living area), but I am very pleased with Fremont Hills Assisted Living. This place is a godsend, and my mother is very happy there. I had offered to have her live with me, but she said she would be bored; that Fremont Hills offers her so much more stimulation and activity!
So for other Unilocalers out there that are searching for an Assisted Living facility, please don’t be put off by the negative reviews. I am so happy to have found this little gem of a facility tucked in the base of the hills in Fremont, the prices are very reasonable, and my mom is happy there. What more can I want?

Fremont Hills Assistant living is not a place for your parents. I placed my mom there end of August 2011 and removed her in December. The Executive Director Joan Newman, is not educated in Dementia or even works with familys for those who needs to understand about this desease. My mom has Dementia but was allowed to live in assistant living area, Mom, had to get use to living in this type of environment and we were told that the facility would assist mom in getting use to this type of living and we would take small steps to get her there. Week 2, Joan suggested to throw my mom down into memory care and drug here. She wasn’t allowed to sit downstairs in the lobby, while mom was waiting for her family to pick her up. Everything mom did, we had to hear about it the first 3 to for 4 weeks. Joan, also talk to us and padded herself on the back, due to another resident went into Assistant Living, in one week, he was down into Memory Care. The food is horrible, rooms are okay, but I do have to say there are a handful of workers there, that are great. I would do alot of research before you place your parents at Fremont Assistant Living, don’t go by the cheap price they offer, in weeks they will increase the price due to the level of care. Speaking of Level of Care, our first week, I thought it would be an advantage by getting Level 1 care, which Joan just made up for her benefit. Level one care, included, Shower monitoring, escorting to the dininig room or activities and night watch. Well, the Night watch happened but none of the other requests happened, but they did charge the 400.00 fee to the statement. When I brought this up to Joan, the obvious, no respond. And they have a Nurse on site, now that is a Joke… everytime I had a question, she would tell the receptionist that she was on the phone. That’s great, but she could have returned the 4 calls afterwards… I am just glad it was not an emergency!!! Do your research, you can get more for your money, elsewhere.