Men’s Wearhouse

My niece is getting married and I wanted a new suit for the event. After going to several other men’s clothing stores and departments I went to Men’s Warehouse. I was greeted at the door by a friendly person and handed over to a salesperson. Mike my salesperson was an expert and new the inventory. After telling him my needs and my price range he went to work and satisfied all my needs. It was a great experience.

The team here just rocks. Cassidy and Ryan saved me big time. Like an idiot, I picked up a tux and didn’t try it on until the day of the event, and the pants were way too tight.
Instead of making me feel like the moron I am for doing this, they sprung into action and resized me, called in the tailor and I’m saved thanks to these fine people!
Not only do I like the way I look, but I love the professionalism and courtesy I was shown by Cassidy, Ryan, and the awesome tailor!
Thanks so much!

This men’s warehouse has its ups and downs. My boyfriend and I had a last minute wedding we were invited to. Keep in mind my boyfriend has outgrown his suit since his last wedding 10+ years ago– so that’s what brought him to mens warehouse (2 days before the wedding) They had a deal going on — buy one get one 100 $. The employee Ryan was very knowledgable– my boyfriend was a fresh canvas so he did a very good job starting from scratch, measuring, sizing, matching, and selling. So my boyfriends mother insisted on paying for the suits– and planned to come the next day. She came and she paid for the suits– at least she thought she did– and also bought a gift card so he could pick out a shirt as well. So we were to come back when the clothes were done being hemmed and once I had picked out my last minute dress so he would know which shirt would match it. We arrived the night before the wedding, which gave them two days to be hemmed. He chose the shirts he wanted, and a tie. There was a young man in there who was trying to be as helpful as possible, he was definitely new, and then managers (i think) were standing around chatting, for they were reaching the last 15 minutes before close and it was quite dead in there. We explained how Ryan had picked out, sized, and hemmed the clothes and they were just waiting for pick up. The boy was confused and had no clue where the suits were and was unknowing of the situation. Finally found the suits and we explained how my boyfriends mother had paid for the suits. Long story short the boy rang up the shirts and tie we had picked out, and was trying to figure out how the gift card worked. Long story short, the manager came over and helped him figure it out, and said «ok your gift card balance is $ 1000! Why don’t you stay for a while!» We were confused, and asked him to double check for his mother was only to have enough on the gift card for the shirts and tie. Well, come to find out she couldn’t prepay she could only get a gift card or something like that? So she put enough in the gift card for everything and went on her way. If you’re not getting the point yet– the boy almost let us walk out with 2 free suits for they hadn’t actually been paid for yet. I felt so bad for the boy, right in front of us one of the managers kind of embarrassed him and told him «never do that ever again!» Of course he did make a big boo boo, but that confrontation should be done in private. So then we are getting ready to leave, the manager double checks and the suits have NOT even been hemmed. I guess you can’t hem them until it’s been paid for? So we were VERY thankful he had double checked, however that was another strike for the young new boy.
They were quickly hemmed in 10 minutes– no big deal!
Since we spent so much money, we were qualified for a $ 50.00 gift card that would be mailed within a few weeks. So now we were approaching my holiday Christmas party for work and my boyfriend wanted to go get a tie with his $ 50 gift card. The same young new boy was there. My boyfriends purchase was only 10 $ and he wanted to know if he had to spend all $ 50 at once– the boy said no and explained how he would have a 40 $ balance left over.
A week later he went in to get something else, probably a hat he wanted, who knows. Ryan was there, the extremelyyyyy helpful gentleman from the first time. What do you know, my boyfriend pulls out the card and he says there is $ 00.00 on it, that you had to spend all $ 50 at once. Of course my boyfriend explained the false info he was given on his last visit. Ryan told him not to worry about it and he would override that and give him the $ 40 balance since he was misinformed.
To sum it all up, Ryan was an all star A+ employee, and they probably need to spend a little more time training the new guy. & all issues with employees should be taken up in private. Other than that, we will continue to be loyal customers here thanks to Ryan!

Very nice staff there and they are very helpful with clothing selections and what not. I went there to look for ties and I was asked several times if I needed any help and it wasn’t just by one individual everybody there was helpful. While it is expensive their clothing is top of the line and they have a large selection of ties.