Fitzgerald Auto Mall

Shopping for a car is, for many people, like going to the dentist. We don’t really enjoy the experience, but sometimes it needs to be done. A few years ago it occurred to me that sooner or later I was going to need to buy a new car. New, used … whatever … My faithful old Dodge was clearly nearing its end times. So, I decided to start going to the annual auto shows in Washington, DC, to check out the various models. I was mostly interested in SUVs or so-​called crossovers. I looked at virtually everything that was available. After two years of auto shows and checking out hundreds of makes and models, I came to the conclusion that — for the money — the Cadillac SRX was the right car for me. Living in Frederick, my natural instinct was to give Fitzgerald Auto Mall a chance to make the deal. That turned out to be the best decision I made in my long, two-​year car-​shopping process. Fitzgerald fixed me up with a three-​year lease on a brand new, fully loaded SRX, and I drove off the lot with the car of my dreams that very same day. I have since taken the SRX in for its regular check-​up twice. The service department got me in and out the same day, doing everything that needed to be done — tuneup, oil change, tires rotated, all fluids checked and tapped off, etc. — and I didn’t spend one extra dime for the service. It was all included in the lease. So, yeah … If someone were to ask me for a recommendation about car dealers, I’d happily refer them to Fitzgerald.

Always great service, and blown away today when my schedule was crazy and they provided me a room to pump milk for my baby. Thank you!

fantastic prices, but EVERYONE i met at this dealership; from the salesman, the sales manager, and the customer service reps, and the people that process your MVA paperwork are incompetent and you MUST stay on top of everything they do; they will not call if something is wrong; they will just put the paperwork aside and let it «fall thru the cracks». The mechanics do not prep the vehicles properly, they leave factory options in the trunk and they don’t check the engine compartment.