Bicycles Plus

My review is limited to my experience purchasing a Cannondale bike as I haven’t come here for service yet.
My wife and I went to Bicycles Plus so I could look at bikes and maybe buy one in order to get into better shape than what walking can do. We met with a very nice high school kid. He knew more about bikes than a grown guy at a different shop two towns over. Even though I was the one looking for a bike, my wife started looking at a whole bunch of women’s bikes, asking the high schooler loads of questions, etc. The young man was great, answering all of her questions, helping her with her seating positions, explaining why one bike would work better for her as compared to another, etc. The kid also helped me find the right bike.
In the end, after the young salesperson spent a good 45 minutes (maybe it was more like an hour) with us, we didn’t buy anything and left because my wife had to get to work. The young salesperson was low pressure as were the other workers that we met (and their dog). A few days later, I went back, sans wife, to try out a bike that I saw there. The high school salesperson recognized me right away. He was again, very friendly and low pressure. I ended up buying a bike with some accessories. One of the adults in the shop area set up the bike while the high school salesperson and another set up a new bike rack on my car. Everyone knew what they were doing and they did a great job.
Conclusion: My sales experience was excellent. It was really great to work with a salesperson who knows his product but is also low pressure and courteous. I highly recommend Bicycles Plus.

All is well the bicycle they definitely came through and fixed it almost immediately very happy no complaints

Bicycles Plus does great work, and they are fast! I dropped my Beast off for spring repair/​tune up on Sunday. They told me Thursday pick up. I got a call on Tuesday saying it was ready. Tonight we ride!
They have a great selection of quality helmets.

Great shop… I’ve been coming here for nearly 20 years and have always had a great experience with Scott, Ray, and the crew. They excel at repairs and are very fair with prices on parts, service, and bikes. This place epitomizes the whole idea of a Local Bike Shop (LBS). You get personal service and attention with zero attitude — like you often find in some of the bigger shops around Boston. I will keep coming back.

I cannot ask for any better when it comes to a LBS (Local Bike Store). Scott and Ray take the time to show you what is happening with your bike when it breaks and always save the parts if you indeed want to further inspect. Upon entering you ALWAYS receive a warm welcome, even if you are a first time customer. Me and my mountain biking buddies have been coming over and over for almost 20 years and would not think of another place for our bike needs. They excel in repair and friendly service always trying to accomodate us when we really need something done quickly.
If you are in the Franklin area riding Franklin, Gilbert Hills, Vietnam, or Wrentham, do not miss Bicycles Plus for service and total satisfaction.

My husband and I went to Bicycles Plus to get a new bike for me. The salesperson was excellent. He asked a bunch of questions and listened well to my answers. He presented a variety of options including one that was a great bike but last years model so it was on special. No pressure and he took the time to answer all my questions. He also answer questions my husband had on a bike that caught his eye. We ended up purchasing two bikes from them and enjoyed them right away. I would highly recommend them. Great store.

nice family owned shop run by father– son Ray and Scott. The shop is good at sharing their expertise and they have both good quality road and mountain bike choices plus a ton of accessories. I would not think of going anywhere else

good bike shop, friendly staff. not a huge selection as it’s a smaller store but good a really good road bike for a really good deal from them. Was told it would take about 3 days to assemble my new bike but received a call later the same day that they were able to assemble it right away and I could come pick it up which was impressive. They offer a free tune up after one month and a 10% discount on accessories with the purchase of a new bike.