Claws N Paws Day Spa

I am finally posting my review for this facility. I had to board my five felines during the course of a very difficult time and move. I was able to talk to Mitchell, Norma, Christy and other staff to get updates. My cats were difficult and not social to anyone but me. I am so grateful that they persisted in trying to socialize my animals, despite sustaining injuries. When I was finally able to bring my cats to my new home, over 3 months later, they were great! I was so apprehensive that they would be spraying their displeasure all over but they were in great shape emotionally and physically!
I can not thank all of you enough for not giving up on my cats and respecting the one that is ¾ feral! I kept having to extend my cat boarding time due to new home complications. Christy was flexible and the rate based on the length of boarding was very reasonable. All in all, I just can’t say enough good things about this establishment.
I know it’s a very hard job because, I worked there for a time myself. I had to quit when I realized that my little cat allergy exploded into hives and eyes swollen shut. I know this company from the inside out and otherwise I don’t know how I could have entrusted my furred family with anyone and for so long!
Thank you everyone!

Great facility. Mitchell is fantastic. They are taking good care of our cats while we are displaced from water damage and repairing our home. Comfortable environment. Highly recommend.

I have never used a boarding service before.
What I really like it that while the Spa is for dogs and cats, boarding is next door and cats only. So his «room» and play area is for cats only. Making it less stressful for him.
My indoor only hairy baby is not a huge fan of change — he likes his domain. Since I adopted him at 12 weeks old he hasn’t really been exposed to dogs or other animals.
I needed him looked after for 3 days. I had to schedule a 5 day stay as it was over a weekend and I couldn’t have him picked up before close on Saturday. I picked him up early Monday morning (9am).
While he seemed peeved at me for leaving him for 5 days, he wasn’t stressed. I felt they fed him according to my requirements (which they ask and note at drop off) and left his toys in his «room» for him to feel comfortable while I was away.
I got all his belongs back as I left them, and I got Spike back groomed, nails clipped and on time.
Call ahead, pay deposit and pay rest when you go in. For first time stays bring evidence of ‘shots’. They also offer a monthly flea treatment — since they will be around other cats.
I asked about grooming upon drop off and they were able to fit him in same day.
Would and will use again when needed.

My boyfriend and I took our cat, «Happy» here for his first grooming experience. I was very nervous to bring him anywhere because the first few places we called were rude about or afraid of our 17 pound kitten (yes kitten!). The lovely people at Claws N Paws were very sweet, loving and gentle with our baby. Our little guy has very long and thick fur that had become extremely matted. Claws N Paws were gentle and careful about removing each and every painful matt. We are so grateful that you all took so much love and care to our baby. Thank you for making this experience a wonderful and easy one. We will be back during the summer months for sure! :)

I give a solid and well earned 4 stars. 5 Stars is over selling my experience and seems a little unrealistic, but just know that these 4 stars carry a lot of weight and good feedback.
So I dont know much about this place yet but I am trying it out since I literally have no choice right now on short notice. Lets see how things go when I arrive. Ill update soon…
Yesterday On the phone with Norma: Norma was very helpful over the phone and explained perfectly clear about the rules and what they needed from me. I appreciate her accommodating me on such a short notice as long as I had my vet records and current vaccines, no fleas, etc etc.
9:45am Drop off time: When I first came to the facility, I accidentally went to the grooming door. I met Norma and she kindly pointed me in the direction of the cat boarding facility they have seperate from the rest of the establishment. When I walked into the cat boarding facility, the first 3 things I loved about the place already. Quiet, no smell, two doors (main entrance and extra door for kitty rooms.)
Honestly I was so panicked and scared as this is the first time leaving my cat anywhere That isnt home. My cat is a therapeutic service animal who helps me with my anxiety attacks and depression so this is a very traumatic experience for me to say the least and I even cried the night before, but the calm and caring atmosphere really helped me out.
STAFF: The young man who helped me and made everything go so smoothly in the Cat room was Mitchelle. He was/​is a kind sweethearted individual who helped give me a sense of peace about having my cat here, very helpful, very understanding, & treated my cat like if he was priority. Mitchelle let me follow him to the cat room and set up his food, water, & his carrier inside his cage which made me feel better knowing it wasnt a simple «hi, bye, get out.» feeling. No, it was nice! He checked my kitty for fleas, ear mites, and his claws and looking my kitty over carefully right there infront of me which was comforting.
After settling in my Furbaby, I showed my gratitude for his caring services and gave him a tip because I felt he deserved it so much.
I left the facility feel confident that my cat was in good hands there. We’ll see how he faired when I come back later to pick him up…
2:30pm Pick up Time, YAY:
HOORAY I GET MY KITTY BACK HOME! I was helped by another individual there whom I believe it was Anthony? (I saw his face on their website via claws and paws spa & the pictures of staff members helped me create a face with the name so I knew who was who! I LOVED THAT) He was nice and friendly and helped me get my kitty packed to go home. I thanked Norma at the door and went home feeling pretty good.
HOME: Best part of all is my beloved Sushi is home and is completely un phased by this ordeal & looks like he was treated very well! After coming home, He ate very well and he was super happy to be home and he showed it.
NOW WHAT: I am glad that there is a place like this!
So thank you soo much Paws and Claws staff, Thank Norma, Thank Anthony, & Thank you Mitchelle for everything. I hope to visit again in the future, and I will be recommending you to my friends and family and my Unilocal reviewers too!

I boarded my kitty Lulu here almost a month ago and was very happy. It’s not always easy leaving your cat somewhere overnight, I was a little stressed out. The young man Mitchell at the front desk was very helpful and made me feel at ease bringing my fur baby to stay for 4 days. The shop was clean and smelt good. All the kitties seemed happy in their kennels and I like how they weren’t cages, more like rooms with screen doors on them. When I picked up Lulu she was clean and happy to see me. I will definitely be bringing my kitty back to board here. Satisfied customer.

Love this place! Had my five cats boarded here recently including a fragile older senior cat and they all looked great when I came to pick them up. The place is clean and quiet and homey. Mitchell is the cat whisperer — I knew right away that my cats were in good hands after talking with him and seeing how he handled them. I will be recommending this place to all my cat loving friends. Also — the pricing is very reasonable.

Just got back from Claws and Paws day spa in Fountain Valley. We brought our Himalayan cat to get groomed. He was a matted dirty dust mop from hell when we dropped him off and when we got him back he was looking grand like the Lion King. We got the lion cut and they did not disappoint. The staff was super friendly and nice. The young man (Sorry I did not get your names) was very gentle with our kitty and did a stupendous job. We went here from Garden Grove because their reviews were best in Orange County. Again they did not disappoint. They also gave us a ¹⁄₃ off discount because we were new customers, good business practices. Thanks to the whole staff. I strongly recommend them. We’ll be back in the future.

Claws and Paws Day Spa is the best place to take your furry children. They are so gentle and treat your animal like their own. When I had to give my Bella (Cora Bell) away to a close friend, I made sure that he continued to take her to the only place she’s known and trusted. I give them 10 Stars.

Three stars for the grooming only. Could do without the unprofessional rude attitude i received at the front desk.

I have THE MOST finicky cat. It takes a skilled and trained groomer with patience to groom him. Claws and paws gives my huge spoiled kitty cat lion cuts and mohawks per request. I was hesitant at first due to pricing. But it is very true that u get what u pay for. Almost perfect lines and great costumer service.

Haven’t needed to board my cat for a while but the last time I did, I left him with Claws N Paws. The staff is very attentive and seem to really care about the well being (both emotionally and physically) of each boarder.
It’s rare to find a boarding facility that is feline exclusive — other than Cat Clinic of Orange County, this is the only one within a 50 mile area of Costa Mesa (that I’m aware).
I would definitely board my cat here the next time I’m in need.

Loved it!!! Got my cat the lion cut, but almost completely shaved. They made a compromise between my boyfriend and I.

I came in to get my cats knots of fur shaved off and bathed. I have a persian cat btw. The lady at the front desk said she wouldn’t shave just the knots and that she has to shave all the fur off… My cat is a in door cat and I didnt mind if she had a few pathes of fur missing. I just wanted the knotts to be gone so my cat could feel comfortable … She said they have a reputation to keep up and they can’t have the cat looking bad… so I left. I think this place is good for dogs or if your cat can handle being around dogs. The boys that were grooming the animals were friendly.

I always ask for Anthony, he’s very patient with Roxy, she has really ticklish feet! I’ve tried to trim her before, let me just say, I’m glad I found Claws and Paws. I always make an appointment and they take her right away. Get your pet groomed here, you won’t be disappointed.

Love this place! I take my two persian cats here every 5 weeks or so for a bath and sometimes cut. The team always does a great job, and my little kitties come home happy, soft and clean. Whatever shampoo they use smells better than my own!
Inside, it’s clean, not so noisy, and the staff is friendly and welcoming.
Completely satisfied. I definitely recommend this place if you’re struggling to find a groomer that does a good job with cats.
Also, cat boarding is available! I’ve personally never used them for boarding (yet), but I checked out the facility and it looks homey and safe and quiet. It’s nice to know there’s a place for them to go when I take a vacation. No dogs allowed!

I recently moved again and my new place had to be sprayed down for roaches (yuck!) so my kitty needed to be boarded here again. The prices are still the same — $ 20/​day for a «studio» and extra (maybe $ 30 or $ 40?) for a larger «condo.» Those are normally for two or more cats though, I think.
The guy who signed me in was super nice and sweet. I wish I asked for his name :(They will give your pet medication so long as it’s in pill form; they don’t do injections or liquids.
The guy also told me that if for any reason my apartment wouldn’t be ready for entry by 4:00 to give them a call and my cat can stay an extra day. They don’t charge you until noon so if you drop your cat off at 9:00 on Friday and pick him up before noon the next day, you’re still only paying $ 20. It’s like any normal hotel.
I can’t say enough about this place. I mean, my cat can say a lot in the form of hissing and voicing his displeasure, but when I went to pick him up he was happy and didn’t really want to leave. It’s like a vacation for him.

I have a very fussy cat… she is always well taken care of here. The owner even tells me she is behaved.
They do a beautiful job and are kind and compassionate.
I highly recommend them.

I decided to give this place a shot since it was recommended by David’s groomer friend (
).
Shana did a phenomenal job giving my cat a lion cut. She left the mane alone like I asked and blended the body in very nicely with his tail, feetsies, and mane. She was gentle, patient, and I can tell that she’s had plenty of experience grooming cats. [I had actually asked the front desk person details on each groomer’s experience before booking.]
Claws N Paws also has a facility next door for cat boarding which I got to check out. I am impressed with how clean and how big each housing unit is. The ones that are $ 20 a day has multiple levels for your cat to hang out in and the litterbox is at the bottom. It’s not like the jail cells you see at the pound where the cat has to lay inches from its litter. This place is my top choice for boarding if I can’t get someone to come over when I’m away.

Definitely A Zero star place!
Took my two dogs here, first time my dogs can out shaking and scared which has never happened at any other groomer.
Took them here Saturday showed up to pick up one of my dogs and they told me that my dog was not ready as she was scared and they needed to do they face still and to come back in 15 minutes.
I come back fifteen minutes later unbeknownst to the groomer (the older lady with black hair) only to catch her yelling at my dog while she was sitting down doing nothing. She realized I was there then said my pup was ready to go.
I take her home and look at her and realize that there was multiple cuts, scratches and bruises that were not there when I dropped her off. I have posted some pictures if anyone is interested in the horrible grooming and inhumane practices they commit.