Quikstop Oil Change

Quickstop isn’t a bad place for those that have a little patience with a lower level of customer service (service with a smile) and a somewhat reasonable sense of awareness about what their vehicle needs and doesn’t need. I was very happy that I went and was able to achieve my objectives — a fairly quick oil change. That said, I want necessarily greeted with a warm reception and I had to solicit a response on how to proceed into the service station after waiting several minutes with a couple guys standing around. In addition, they «recommended» a lot of various products and services after my oil change was done despite my working knowledge that many of the services weren’t schedules to be done due to being recently completed. That said, had I not known that, the «sales pitch» might have convinced me that I did need something I actually didn’t. They make their recommendations in a room full of other customers as well, which for some reason, feels a little awkward — maybe it’s their way of applying social pressure or something. It may sound like I’m complaining, but I’m really not– I will be a return customer. I just want to give folks the heads up before they go in for service.

I like Quikstop. I used to feel like I was getting ripped off by the 10-​minute oil places, but after being a faithful Quikstop customer for 2 years now, I want to share the benefits of this location:
1. It’s close to home. (Location!)
2. I get email reminders to get my oil changed before I hit 3K miles. (I can get distracted sometimes with other things… life, for example…)
3. Emails come with a coupon.
4. There’s often specials that you can print out online that are helpful with cost.
5. Their air filters are about the same price as auto stores, and they’ll install them for you. (at least for my models, it’s cheaper)
Often the 10-​minutes places are known for dishonesty, skipping the oil in the oil changes, bringing out dirty air filters that didn’t even come from your car, leaving oil filters on. I checked Quikstop, they change the filter, they do the oil… they actually take the filter from your car. I know, it sounds crazy to say these things, but I’ve had some botched oil changes in the past. What I’m saying: they’re trustworthy at this location from what I’ve seen.
They will try to sell you a filter. They will try to sell you a service of some sort. Some of them are useful, some not… you be the judge. The sales people will not be pushy, though… they’re not going to talk down to you at this location.
Wait time: I’ve waited as long as 30 mins, but never longer. I’ve been in and out in about 15 at the shortest.
Most cars only need a change every 5K miles now, but I’m kind of old-​school and go with every 3 months. Ok, TMI, I digress. This place is legit.
4-​stars: I knocked a star off because there’s not good, accessible wi-​fi in waiting area. There’s closed-​circuit television that is riddled with advertisements, and it’s hard to ignore it (volume). But waiting area is clean.

Free top off of fluids. You have to ask them to check the anti-​freeze. I remember when that was part of the service and they would tell you how cold the temperature could get and your engine would still start. They will tell you all about every filter now and about the different oils. The staff is friendly and knowledgeable.