NOTBREASTFEEDINGFRIENDLY. if I could give 0 stars I would. I was kicked out for breastfeeding my 4 month old.
Martin P.
Tu valoración: 4 Forest Park, IL
Again Got speedy and great service. Had my hair cut done to my specifications.
Kathy M.
Tu valoración: 5 Forest Park, IL
Have been getting my haircuts from Fanny for about 5 months now and have super pleased with cuts and service. I have never made an appointment and have always been taken immediately. Note, that I return to keep my short haircut properly shaped. The entire staff are always very friendly and I believe the customer service to rival top salons I’ve used when I lived downtown.
Alex B.
Tu valoración: 1 Oak Park, IL
Went in today to return a product that was part of a «buy one, get on 50% off» deal. Both were made by Regis, but one was texturizing clay and the other was mineral salts. I was told I couldn’t return the product because she«didn’t know how to do it» and that her manager(who wasn’t there) would have to do it, even though it was within the 30 day return period. When I said I couldn’t come in when her manager was there I was told that it didn’t matter and that I’d have to eat the cost of the product. She made absolutely no effort to contact her manager about the issue. Since when is it the customers fault if an employee doesn’t know how to do their job? Awful customer service. Won’t be going back.
Michael C.
Tu valoración: 1 Chicago, IL
Most terrifying hair experience of my life. Not only did the stylist here completely ruin my hair, she told me that I was the one who told her to do it in that manner. When I asked her if she could fix it, she told me that I needed to HURRYUP because there were other customers waiting. At this point in time, I was pretty sure she was going to take the razor and just shave me bald so she wouldn’t have to deal with me. Awful customer service and honestly I hope that my one poor experience with that stylist is not indicative of the other stylists here. If you do decide to come here as a cheaper option haircut, be prepared to get what you pay for.