Orchard Fine Foods

Bought organic valley Milk there, very good, but the price is high, came there on SUN, No park lot, very hard to find the parking, recommand visit there on weekday is easy to find parking outside street.

I love this store! I go here all the time for groceries. This is a relatively small market, but it is packed with produce that is often hard to find in other stores. Going to Orchard makes me happy. The prices are right, the management and employees of the store are friendly, and the food is great. Literally I view this market as a perk of living in Forest Hills.

I am so happy to have discovered Orchard Market!!! They have a nice selection of organic foods that I use. Nice selection of organic milk. The chicken and ground turkey is fresh. The store is so clean. The customers and cashiers smile and greet me. What a happy refreshing place to shop. Also the prices are right. Everything about this market is total opposite of the market I was going to over in Briarwood. Orchard, you light up my life and you are my new place to shop for groceries. Also, I read in another post that if I call and order groceries, you will deliver them to me. I will try that soon.

An amazing array of items in not a huge store. They carry lots of gluten free items, and the shelves are tagged to identify them as such. Lots of interesting beer, ale, and ciders in stock. Nice meat, dairy, frozen food departments. One of the largest selections of Bob’s Red Mill products to be found locally. The store is immaculate and the employees are nice and helpful.

This place has improved in leaps and bounds over the various iterations (remember the Trade Fair? ugh). The selection is generally good and fresh, but can be unpredictable and sometimes inexplicably missing a key item, like a whole shelf of Goya but no black beans. They now stock a wide variety of beersThe seafood selection is sparse and priced way above the other grocery stores in walking distance. They seem to have an inordinate number of circular «misprints.»
The thing that really keeps this place from shining is the management. The manager who is a sort of short stout Caucasian guy is terribly rude. We have purchased items from them on a couple of times that, for whatever reason, are spoiled or of poor quality. When we’ve try to return or exchange them, they call out this jerk who berates customers for «losing him money.» Not as much money as they lose when I just walk a couple of blocks to one of the other half-​dozen stores in close distance!
So we’re glad that awful pit of health code violations has been cleaned up, but they have a way to go yet to be real competition in the Forest Hills grocery wars.

I never thought I would review a supermarket but I just had to when it came to this one!
The staff is very friendly and very helpful!
Here are some of the reasons why they are my favorite in the neighborhood
1. They deliver your groceries
2. If you don’t have the time or your too lazy to leave your house you can call, order your groceries and get them delivered same day!
3. Staff is super friendly
4. Fruits are always fresh and great prices
5. If you don’t find something, ask them if they can order it. They usually do
There’s so much more! They’re very organized and very helpful always
The one reason why I love them and appreciate everything they do is because they donated cases of water and gave us a discount on cases of OJ for our school’s graduation. They always want to give back to the community. For that reason alone I gave them 5 stars!

Great customer service — manager will order special items for us. We shop here in addition to Natural and love both stores.

On one hand, it is a much better store than it was. On the other hand, they are not cheap. (Nor is the grocery store near them on Austin Street — The Natural).
Here is the reason for the 1 star. They are selling eating oranges at 5 for $ 1. They have white fungus on some. Every one I have tried is dried out. The Natural wouldn’t do this. So — they improved their store, to rip off their customers on bad oranges. Not very smart.
So, today it seems they took out some of the real bad ones. What else are they selling like this? How do they handle the rest of the open food?
I know — one bad action doesn’t ruin the whole store.
Will they answer this review and take out the bad oranges?

Good little grocery right by home that is not as expensive as natural foods next door.

IF YOU LIKE BUYING OVERPRICED, MOSTLY EXPIRED FOOD, WHILST DEALING WITH DISRESPECTFUL IDIOTS THAN THIS IS THE MARKET FOR YOU!!!
Went in to Orchard 12÷1÷14 at around 5:00pm to buy some salmon salad, hale and hearty soup etc. I go to checkout, a guy comes in off the street bumps into me while cutting in front of me. The Store manager tells the cashier to take him first, and proceeds to talk to him in what sounds like Russian or Uzbek and it’s clear they know one another. Once he leaves the cashier apologies and says «I’m sorry, I know that you were here first, but my manager told me to take him first» FAST FORWARD: I get home check the receipt, the girl charged me for 1 sushi, twice & The Salmon salad was so oily (deli) that it leaked all over everything else, even on the fabric bag I brought with me! (Because it wasn’t wrapped or even bagged properly) So when I took the fish oil drenched plastic container of Soup out of the bag, it dropped (I couldn’t get a grip on it from all the grease) and broke in pieces. And the sushi is dated with an expiration date of 11÷28÷14! SHOPPERS BEWARE!!!

They’ve really made an effort to provide fresher ingredients. Their produce and meats look fresh & have tried their cold cuts too. Everything so far has been tasty. They even carry generic brands as well as specialty items.
They’ve renovated since their predecessors so everything looks new. It’s definitely worth trying.

There’s a manager there (white, short, fat) who has «small-​penis» syndrome.
I frequent often to stock up on pantry items. So this week’s circular I noticed they had oatmeal on sale for $ 2.99. In the circular, it stated (in the fine print), the sale was valid for «quick oats» AND the «old-​fashioned oats» variety. (PLUS it was the only two types the store brand carries)
I picked up the old-​fashioned oats and it rang up $ 3.19. 20 cents is no big deal, but since this is not the first time an item was incorrectly rang up, I decided to hold them to it.
After I brought this mistake to the cashier’s and stock boy’s attention, they were about to do the price correction for me until this manager came up to dispute the correction.
He «approved» the price correction after he was showed the circular but without saying «This is the whole grain version but I’ll still give it to you».
This incident happened on 11/​11/​2014 @ 7:00pm.
IDIOT, all types of oatmeal ARE considered WHOLE GRAINS.
He made that remark just to feel like he’s doing me a favor and to intimidate a woman.
There’s a reason why this supermarket was re-​branded 3+ times since I moved to this neighborhood.
There are numerous other supermarkets in the neighborhood, I’m taking my business elsewhere, you just lost another customer.

This market has gone through many transitions over the years. I have to say that Orchard is simply the best. In particular, the manager Dave/​David, who goes above and beyond to ensure that you are happy. I have found many great items there such as specialty breads and gluten free products that he will make sure are restocked at your request.
He runs the store with much care and it shows.
Clean with great produce, everything is fresh. Organic meat and an exceptional deli section with very nice and friendly people behind the counter.
The cashiers are polite and friendly as well.
A really nice place to shop thanks to a really nice and efficient manager!

Store is always clean; staff helpful and friendly. Place is very well managed by David who goes above and beyond to keep customers happy. It’s rare to find a manager like him who actually cares how his store is run.
Nice selection of quality foods and breads. Love those Hale and Hearty soups! Deli staff always a pleasure to deal with. Cashiers have always been pleasant as well. Have not had any issues that some have mentioned in their reviews. Foods have been fresh — no expired items, etc. I will agree that some items are priced higher than Key Food but I find the overall shopping experience better.

Is it just an old wives tale that suggests that a delayed grand opening prevents a business from reaching its full potential? If so, Orchard Fine Foods just may reap the same fate as the other stores that previously occupied the same plot of real estate.
Seven months would qualify as a late grand opening, but I’m not one to subscribe to such theories and tales. Balderdash and iskabibble to that.
A three star rating is a half of a star below what my first experience revealed. Produce was perky and well presented, prices followed suit with low cost offerings. Mexican avocados at .99 each is quite good as the California avocados are nit to my liking. Plumbs, peppers, pineapple all were in my cart once I preformed my shake, knock, smell rituals. For those into strawberries, the Michigan area suffered floods and created massive shortages, driving the price pet pound upwards of $ 5.99, yet they held strong at Orchard at $ 1.99.
As I try to avoid buying items packaged in boxes and bags, the meat/​chicken section becomes more frequent a stop for my shopping needs, I found the selection rather thin and seafood thinner.
Great selection of condiments such as mustards, BBQ sauces, hot sauces, spreads and more.

I love Orchard because of its location and its away from the hustle and bustle of Austin St. The lines are never long and it’s very peaceful shopping through the aisles here. They have the standard fare of groceries and a great selection of produce along with lots of organic varieties. When you first enter, they also have a lot of healthy juices and drinks. They also have a small selection of hale and hearty soups, sushi and pastries in the morning. The prices are decent for the area and they have weekly sales. I love the specalty ice creams they have here!

This store is owned by the same guy as Key Food. They both have month old past date shit on their shelves and carry the same crap products. We need a Fairway in this area but this schmuck must have monopoly on food markets like gristedes in manhattan.

I came here for the first time yesterday because a neighbor of mine had mentioned that he liked shopping here. Usually, I go to Trader Joes but since that isn’t walking distance from me, I occasionally go to the more local supermarkets by me such as
Natural and Key Food. Well yesterday I tried this Orchard place. I liked the nice lighting they had throughout most of the supermarket (although I noticed some isles with fluorescent lighting — ew, disgusting). The flooring was nice in the front of the market; the veggies section looked very fresh and appealing; I noticed quite a large meat selection and by a quick glance at the colors, I thought they looked fairly good. I only needed cheese and tomato paste so I didn’t get to test their meat or fresh produce this time. However, I prefer this market to Key Food on Queens Blvd, so I think I’ll start coming here when I need a quick grocery run. I still love Natural though. And Nothing, NOTHING beats Trader Joes for me. Not in Forest Hills at least.

Ok, so here’s the update – after going there for the third – and probably – last time – last week.
Someone obviously told management what sauerkraut is. They now have packages of Boar’s Head. I bought one.
Maybe the chicken was still there from the week before… it was starting to get a little yellow-​brown. I bought one, instead of two, that still looked good.
The bananas were great, the grapes not; they were what appeared to be nice large grapes in the already closed-​up container. When I got home I found that the larger ones surrounded little ones… really, really little tiny ones. At least the other markets mix them up. I got gypped here. And annoyed.
I bought the rest of my fruit and vegetables, as well as other things, at the Natural – see below about just getting disgusted and wanting to get finished and out of that godawful FREEZING store.
The bacon: Not just overpriced as it is at all the other supermarkets within a 10-​or-​so-​block radius, but yet a dollar *more* than all the others. They can keep their $ 8 bacon. They even wanted too much for the Boar’s Head, for which everyone else charges less. I bought mine – Oscar Meyer – at Key Food on 71^st.
Since I was there previously, they’d raised the prices for just about everything I wanted. Homie don’t play dat. Homie shop elsewhere.
There were about three or four shelves of different types of the same single brand of granola bars. You know, that’s just stupid. I didn’t want any made by that brand and bought mine somewhere else.
Don’t even think of going there for anything Entenmann’s because they have about ten boxes of stuff, on a table, and it’s the brand’s least desirable cakes and doughnuts – the kind you find in Walgreens or Rite Aid and discounted. They do have a nice little selection of cakes, cupcakes, brownies, etc., from other vendors, which are not only preferable, but much, much better than Entenmann’s anyway.
There weren’t more than about 10 or 15 loaves of bread in that whole aisle, and that’s just weird. And there were few packages of Thomas’s English Muffins; really odd because they were on sale and the delivery guy always leaves lots of stuff when there’s a sale. The couple other packages of Thomas’s products were mediocre, unimaginative, and undesirable – basically the only other option was cinnamon raisin, ugh. All three Key Foods have banana and pumpkin spice at this time, and also corn. Same with the bagels. This place? Ziiiiippppppp. I bought mine at the Natural along with some cinnamon swirl bread. Nope, Orchard had n.o.n.e. of this stuff. I bought other things at the Natural, too.
This was the second time I was given the wrong brand of baloney at the deli counter (bologna for those of you who haven’t made it into the 21^st century). Believe me, I speak c.l.e.a.r.l.y. If you don’t have Boar’s Head, tell me. Don’t send me home with a surprise.
They have a lot of specialty food and food-​type stuff. There was a sauce I wanted, but not desperately enough to pay $ 8 for it. Good to know, though; should I ever find myself in great need of quinoa, I know I can get it there. I *liked* the unusual things… but I won’t buy them there, everyone else has better prices. I may mull over the couple things I saw that I might buy, but if I were Orchard management I wouldn’t hold my breath over it.
Three out of three cashiers are bit*chy. Oh, wait, four – there was also the one who snarled at me and tilted her head, saying «She’s open!» Don’t know why they’re like that; for my money I like to go where the people who work somewhere at least look, hmmm… congenial if not happy as a pig in sh*t to ring you up. They’re very unpleasant and annoyed that you have the nerve to bother them by wanting to pay for your food.
I didn’t even get everything I intended to get there. Before I went to pay I stopped to look over my list and saw several things I’d forgotten, but… I was too annoyed by then – by the prices, the crappy stock, the no signs telling you what’s down the aisles, and freaking f-​f-​f-​freezing because it was 32 degrees outside that day and walking in and around the store there was no difference whatsoever in the temperature outdoors or in. It’s getting cold now. I’m not going to Orchard again just to freeze my a$$ off this winter.
Overall I spent $ 97 and change at Orchard. Then I looked over the things I bought when I got home and wondered where the heck all the food was for the nearly $ 100 I spent. Not in my house, that’s for sure. Yes, I certainly *do* know what gets what for how much money these days. Orchard fell enough short to warrant my not spending any more there.
This week: Key Food. They have almost everything a person might want; only the refrigerated and freezer aisles are cold; and the prices are better. And hey, the cashiers are nice, too. This place isn’t worth the trouble.

A huge improvement of quality over the Fine Fare that used to be at this location, but they’re still lacking on selection. However, for those of us who are too lazy to walk over to the Naturals store after a long day of work, this place is great. What stands out the most is their improvements in produce and meats, vs the old Fine Fare — mainly for the fact that Orchard’s stuff is actually FRESH (aka, not expired like most of the stuff at Fine Fare was).
Overall, it’s a good go-​to market. Fair prices and decent selection for common items.