Pampered Pups

I remember when I was first introduced to pampered pups like it was yesterday because it was a wonderful experience. Ive been bringing my dog jack there from the city since the spring of 13′ and it’s been very consistent I must say. The service is pretty much accurate if you make your appointment in advance.
Over the course of the last 2 years I’ve seen dogs come in and out of pampered pups. The dogs always look cute and well groomed! I’m glad this place isn’t far from the city and open 7 days a week
Too. The treats are reasonably priced. Feel free to ask questions because I always do! They seem very knowledgable about the products they carry.
They told me they will be offering pick up and drop
Off services from the city in the near future which makes it even more exciting.

As I read the reviews of this place, I feel very upset. My dog is literally my child. I love her so much, and I would never take her anywhere unsafe. It also must be noted, that I could literally take my dog anywhere. Price/​location is not an issue for me. I don’t know joe personally, but I have dealt with him for years now. First of all, Joseph is a young business owner! He’s only in his 20s and he’s there every single day, from morning to night. He will sometimes have help, but a lot of times he is a one man operation. He answers the phone, grooms the animals, AND cashes out the clients. And truthfully, most successful business owners are no nonsense. How he speaks to his staff is NOT an indication of how well he grooms dogs. And quite honestly, as far as his replies on here, I don’t blame him! People are here with no filter criticizing his business. He WILL do his best to fix the problem, but if a client walks out, its out of his hands. And as a shih tzu owner, yes I don’t always brush her as often as I should, and she gets knots. He’s not going to put her thru pain and rip at her skin to tear those knots out, so yes your dog has to be cut. In addition to grooming, he also has premium dog food brands cheaper than petco, dog coats/​leashes, and those super fancy spike collars.

I know people can have bad days and as a business owner myself I know it can be stressful. With that being said I brought my dog in to have her nails clipped and the owner was screaming at an employee causing my dog to be nervous. Also the resident dog which I assume is his came out and I picked my dog up just in time for her to not bite my dog.
Screaming at employees, a dog that could potentially attack your customers dogs and as I watched him handle my dog he got angered because she was nervous. Well I would be nervous too and I was around him.
I’m reading his responses to clients and he’s calling people transvestites and speaking terribly. As a business owner you may need to realize you are the issue and not your clients.

Gotta appreciate the testicular fortitude of a business owner who isn’t afraid to tell it like it is. As a business owner myself, I can say that you can’t please everybody. From personal experience I know there are crazy animals out there and even crazier pets who belong to them. I’ve met Joe, and I’ve met his bullies, and they are the cutest and sweetest dogs and I know wouldn’t hurt a fly. From reading the reviews one Unilocaler insinuated that Joes pit bit her little Yorkie… First of all, a bite from a dog like that, if it were even capable of bitting, would leave more than a little bite mark as it was claimed… if there even would be a leg left to even have a mark, second, why make up lies? I mean come on, and at the expense of an innocent animal. Tisk tisk. My sister brings her pug here to get pampered once a month and only has nice things to say about the service and quality of work. Joe, keep up the good work! Thumbs up on not empowering the disgruntled Unilocaler who think they can hold a business hostage with their irrational negative reviews and take no responsibility for their own actions. Kudos to you good sir, kudos! When I’m ready to accept a bully into my family, it will for sure be a cameoff bullie! Listen people, try talking to people who give you service like human beings. Stop whining and demand and having a sense of entitlement to the service you thought you should’ve received. Just ask for what you want and suggest what you think would be a fair resolution to what ever grievances you might have. You just might receive a better outcome. Moreover, take better care of your dogs and don’t demand strangers do it for you.

The absolute worst place to take your dog. I promised the groomer that I must write a review on my horrible experience and he said go ahead. «It’s only one dog, And bragged I make $ 15 000 per month so your business is nothing to me». When I picked my dog up he was bleeding from the ears, buttocks, and tail. The groomer cut him several times while shaving him, also he did a horrible job grooming the dog. Also I noticed he had a bite mark on his leg. The groomer has a huge pit bull walking around freely. When I asked him about these concerns, he said take your fu****ing dog out of here.” I said I wasn’t going to pay u for mutilating my dog plus the horrible job u did grooming him. He locked my dog up in a cage and said «Bitc** u better pay me» I just pay him because I wanted my dog out of that situation.
If Anyone considering to take your dog to this groomer, please reconsider some where else. This is a real life experience and not from any of his representative who is writing good reviews. This is a bad place to take your dog. Take your dog some where else.

If I could give negative stars I would but you have to put at least one. made the appt. And told them the dogs needed flea dips. Dropped them off he said no problem. When I arrived to the groomer to pick them up he informed me that one had gotten some of the fleadip in her eye. He was like by tomorrow it willbe fine, even said not to tip for the two dogs, but i did anyway. Within hours her eye swelled up four times the size and it was full of mucus and pus. I called and left my number and the information. When he returned my call he said why did I go to the vet I shld of just waited it out. I told him I wld let him know the total.
When I called and told him the total he said he wld give me half. As if I did something. Then continued on to offer 3 groomings, as if I wld bring her back. Said oh well he lost a customer then hung up on me.
When I called back later he said if I take him to court he still wldnt pay cause he didn’t purposely burn her eye. He never once apologized. He blamed me for her having fleas. I was appalled. If he knew he cldnt give her a flea bath without burning her eye he shld of said so.
This is the worst groomer and they do not like animals. Please do not send your pet there if u love them.

I’ve been bringing my yorkie here for about 2 – 3 years. However, us supporting this business stops TODAY. Ironically, just as I’m about to bring him into Pampered Pups for his appointment I go into the store next door (The Deli) and inside the deli with me is one of the groomers.
Within 3 minutes of being in the store with this young man in comes the infamous Joe. Joe begins screaming at the man telling him to «Hurry up and get your food & go wash out the tub now». Extremely livid while I watch from an aisle.
Joe is extremely sarcastic and can be an asshole at times, but I’ve never seen him communicate with his workers in such an unprofessional manner. This is NOT OK. I got what I needed from the store and am sitting outside in my car with my dog writing this review and making an appointment for Happy Dreams Grooming in Bayside at this very moment! If he treats his workers like this I can only imagine how he treats my pet especially since my dog always seems sad and has irritated balls when he leaves there.
I’ve also never read any of the other reviews until TODAY and everything that these people are saying is completely true. He doesn’t care about the dogs (And clearly his workers as well). I should’ve known something was wrong long ago. Take your dog elsewhere! They deserve better.

Hey, Second owner of Spike here, Joesph you are a fucking comedian bro and that ability is the least necessary for a dog grooming business! You you don’t know what the fuck your doing. Our dog came back with his balls tickled and flamed like he had a fuckin venereal disease. The next time you want to leave a comment under dissatisfied customers reviews think twice about what the fuck your saying. Learn Professionalism 101, and learn how to cut different style than your one-​look-​fits all only militant dog look. All the dogs end up looking like billy goat gruffs… I’m making sure never to come back to this place and anyone else whose smart enough will listen to this review. You need to get your act together… And your business!
–Disgusted angry pet owner Ugh.

Best place to go if you have a hairless dog… I don’t think they know how to do multiple cuts, I’m looking at the other reviews and all the dogs look the same.
We asked for one thing — don’t take his lashes, sure enough those are gone. Including whiskers. That area should be trimmed down with scissors.
We’ll spend extra to get him groomed in the city.

Hey I have a maltese pup he is my life! Anyways he jumps around a lot and can be very annoying and many times I would get my dog back from different grooming salons with cuts on his belly cuz I like him cut really short. Here they did a very beautiful and professional job! The owner is accommodating and dropped my dog off at my home which was amazing for me. I found it a very pleasant experience thanks pampered pups!

Joseph. First of all, You clearly have no respect for a client and that just makes me wonder what sort of respect you have for animals. Second of all, my dog was not neglected nor was he in a bad shape like you claim he was and I never had this problem with other groomers. Do not use my phone number to harass me.

I took my to pamper pups and he did a good job

Joe is the dog whisper of Queens, NY!!!
This no frills groomer is amazing. When you walk in there is a small store and in the back is where the dogs are kept. There a bunch of dogs in there. All quiet! Amazing! And there were two gorgeous bullies walking around. So obedient! And happy.
I have a male pom who does not like his feet touched by anyone let alone a male. I went in to get his nails cut and in two minutes Joe cut his nails without even a whimper. I was stunned.
I will def have my dog groomed next there.
Thanks Joe!!!

I am back for the second time! I like this place a lot. Joseph does a good job. I am very pleased with his work. Thank you.

It’s in the neighborhood and I’ve got to say I’m impressed. It’s definitely not your gussied up, «pet salons», but they do a pretty good job with these pups. So I learned today after years and years of brushing every damn dog I’ve owned, that I’ve been doing it all wrong!
I brush my brat daily, sometimes twice daily, and because she’s got this roll on your back thing going against the carpet, she is constantly tangled and knotted. Wouldn’t you know it? All ya need is a damned metal comb — not a brush. They cleaned her up so nicely. I will definitely be returning.

Great job!!! Quick and professional ! Vinny the Pooh looks amazing now. Thanks to Yosi :))))
Recommended place!!!

Joe was very accommodating and friendly. My two dogs, Bradley and Shadow were well taken care of and they were groomed expertly. I highly recommend this establishment.

I have been taking my lil guy Dino to Pampered Pups for quite a while now. Joe the owner really knows his craft. Dino always looks amazing and I always get tons of compliments at the dog park about how cute he looks, and the prices are truly affordable, very reasonable for top of the line grooming. Now about the shop. Good selection of food, treats, cool clothes for my cool dog! and most impressive is how clean the shop is. Pampered Pups — if you want your dog to look great!!!

Since this place was within walking distance of my apt, I always brought my two beagles here for grooming and boarding.
Grooming: The guys were nice and didn’t mind that I brought my dogs here for grooming without an appointment. Very affordable wash and nails clipping for them. They always came home smelling so fresh!
Boarding: My husband and I went out of town pretty often and didn’t want to burden our friends with our two dogs. We trusted them to watch our dogs while we were gone. They would make sure the dogs were walked, fed, and socialized. They also gave them a bath right before we picked them up.
Recommend them if you live in the neighborhood.

Took my puppy here yesterday for her first grooming. I was a little scared at first but as soon as I walked in they made me feel comfortable. They did a awesome job on my Jade she has her first summer cut she looks so cute!!! They also help me pick a good brand of food for her because she wasn’t eating her food I brought her from before. I will definitely be back again