Han-Mi Optical Center

The store name is also known as «Evergreen Optical.»
Although the optometrist was spectacular and highly professional, the middle-​aged sales woman was obnoxious and rude.
I haven’t shopped at this store for nearly ten years and have been using contact lenses for longer than that. My store moved locations so I tried this store again.
I had a few problems with my prescription for the first time because they didn’t carry my brand of contact lenses, Cooper Vision’s Vertex Toric. I tried Acuvee Oasis but they moved around too much when I blinked so the doctor recommended I try my usual brand. Once I received my sample and later prescribed lens, I noticed my prescription was off. I called Hanmi and they told me to contact Cooper Vision directly for an exchange. I did so and Cooper Vision told me that I should ask the store I bought the lenses from to contact them.
It’s surprising enough that Hanmi didn’t know that customers couldn’t exchange products directly woth the manufacturer and recommended that I do so but it was even worse when the saleswoman lost her temper within the first five seconds of asking me for assistance. She clearly misunderstood the situation as I was going to pay any fees so they would have no deficit on their end. Calling a customer «dude» with a loud and demeaning voice just defines this store. I will never shop here again. You have been warned!