Flushing Eyes

Dr. Yin is very patient and check my eyes carefully. I am satisfy with their service.
But now I found convenient way to order my contact online.

Flushing Eyes definitely has extremely efficient, very professional, and friendly service. I went in for my second visit recently and, as usual, everyone was great! My entire family has already made the switch to this store and we really couldn’t be happier with the results! Dr. Yin and all the salespeople make sure to address any concerns and issues you may have before they even arise.
My specific experience was getting a pair of reading glasses. I had to get them before I went back to school so time was a factor and between getting the prescription, choosing the frames, and receiving the glasses, every visit took less than 30 minutes and I got my glasses only 3 days after putting in the order. I think it speaks a lot to the service that even though there are usually many customers in the shop at one time, you are helped quickly. There’s also a wide variety of frames to choose from that are usually of high quality. Plus the salespeople are also extremely willing (and able) to recommend frames within your price range.
Definitely love the work that Dr. Yin and the entire store has done so far – would highly recommend Flushing Eyes to anyone looking to get a pair of glasses!

Over the years, I have bounced around from one glasses store to the next (mostly in Manhattan) but now I have finally found a reliable/​affordable home! Dr. Yin and his staff are courteous, reliable, laid-​back and, most importantly, straightforward. I’ve recommended them to a lot of my friends in the city and Brooklyn.

I went there a year ago and I was never so poorly treated. It’s a common behavior among Asians to mistreat people who do not dress well. I walked in dressed casually (t-​shirt, jeans and flip-​flops) to look for new frames. A middle-​aged man gave me a dirty look while I was looking at the designer frames section and came over to me, physically shoving me to a different section of the selections. He told me «You can’t afford those frames, look at the ones in this section.» I politely excused myself and walked out. They need to learn the meaning of customer service.

I have been going to Flushing Eyes since May 2014 and I highly recommend it. First of all, I was very happy that they take insurance as vision stores taking insurance are becoming less & less these days. Even some popular vision stores don’t take insurance in all their branches. Secondly, it’s located just two blocks from my residence and in the heart of very busy commercial Flushing, Queens, so it’s really convenient to have this store here.
When I first went in May, I thought it was too good to be true. But truth be told, it’s very comforting that it has a doctor in the house, not only an OD, but an MD as well! One wouldn’t have to go to two eye doctors if he/​she requires eye care. I believe that the doctor is the owner himself (I never had a reason to ask) and he personally does the eye checks of his clients himself and not leave the servicing to employed opthalmologists.
I needed a pair of eyeglasses in a week’s time. When the supplier failed to deliver it to the store on the agreed day and I could only pick it up at 10:00pm the next evening, the doctor did not at all hesitate to adjust to my schedule. He himself & a staff so willingly waited for me until 10:00 pm in the store the next evening just so I could have my eyeglasses in time for me to use it for the purpose I had it made! And they were, in fact, friendly even at so late a time in the day!
So I returned again today, three months after. They adjusted my sunglasses excellently and for free even if I didn’t buy them there. I also needed to have my eyes checked for some possible abnormality. It turns out my eyes are normal and of course I came out very happy but not only because of the results but because the doctor explained my condition extensively and with very good manners, as befitting medical service professionals.
Flushing Eyes is a community store, like other stores in downtown Flushing. That is why I feel very comfortable going there. Being a store in a small community, Flushing Eyes gives a more personal service. Being that the locals are regulars in community stores, these stores are more than just stores. The customers and store staff are familiar with each other and this creates a friendly atmosphere in the community.
Nothing is perfect in this world, but it does make a difference when we encounter professionals who know their craft well and we come out of a store smiling. I DEFINITELY HAD A BIG, HAPPY SMILE AS I WAS GOING OUT OF FLUSHING EYES STORE. Try the experience for yourself one of these days. :-)

HORRIBLE AND UNPROFESSIONAL SERVICE! DO NOT GO HERE.
I had such a terrible experience at this glasses store that I created a Unilocal account just to write this review (so sry it’s a bit long). The ophthalmologist who owns this store actually yelled «Take it or leave it» at us. In addition, the salesppl just chat up the customers but can’t make any decisions or respond to any Q’s without funneling them to the ophthalmologist.
My mother and I have been going to another eyewear store for years, but decided to try this one because it’s closer to our house. I bought a pair of sunglasses that came with a little frame to put lenses in for the near-​sighted, so we came here to get some very basic lenses. Everything was fine when we went to get my vision tested, though the machine the ophthalmologist used to get my prescription was lopsided and weighted heavily on the right side of my face uncomfortably. Oh well. NBD. The lenses came out to $ 60 without insurance for the lenses, but they knocked it down to $ 50 for us.
Things got bad when we went back to get the glasses and pay. We DID have insurance, which would cover $ 45. BUT suddenly the ophthalmologist did a 180 and said that it would be $ 50 even though we had insurance! We were confused and debated with him bc we suspected he was cheating us and our insurance. (Charge us $ 50 and then tell our insurance he wanted the $ 45.)
Then he said «I’M NOT DEBATING WITH YOU. Do you understand the meaning of ‘TAKE IT OR LEAVE IT’? I don’t need your business.» Then HE POPPED OUT THE LENSES left all the forms /​receipts on the table and went into the back room without so much as another word.
BTW he knew he was leaving us in a hard spot b/​c I told him I needed the lenses because I was going on a trip the next day. My mom was furious and wanted to go but I said due to the time restriction we’d take the lenses.
His salesppl scrambled to find the lenses again and he told them they were on the counter, but they were in his pocket (with him in the back room). He never came out again and we eventually left unhappy and insulted. I got the lenses but had a terrible experience and still don’t understand why his attitude was so dismissive. He’s in a Chinese neighborhood, with all Chinese signs on the door — and then he insults his Chinese customers.
Also, during the altercation another customer was standing by making fun of us. My mom was discussing with the ophthalmologist in Chinese, and the customer laughed and said «man how do you say ‘BS’ in Mandarin?,» remarking on the argument. One of the salesppl joined in and laughed, saying «I’ll tell you later.» Unbelievably UNPROFESSIONAL!
Just to be clear: the argument escalated quickly, but my mom did not deserve to be told insultingly «Do you understand «Take it or leave it?”(in English)» I clearly do! And I CAN’T BELIEVE he popped out the lenses and took them! Does he want to do business at all?
DO NOT GO HERE unless you want to deal with salesppl who can only chat with you but CAN’T ans your q’s. AND an unprofessional, rude, condescending and pompous (his name is in huge letters on the door) ophthalmologist who is probably cheating insurance companies and you! :(So sad.