Bundy Typewriter & Computer

My MacBook wouldn’t turn on and had the white screen of death one morning during finals week. All the apple stores didn’t have time to help me but Bundy Computer not only fixed it (with my hard drive intact) but got it back to me in a day. I have so many good things to say about them. Excellent service, would go to them for any computer problems again.

Told twice that they could repair my cracked iPhone screen. Dropped off at 9:30am and called 6 hours later only to be told they didn’t actually have the part. I went a few blocks away and had my phone fixed within half an hour for $ 10 less than Bundy’s price. I don’t know what their other services are like, but fixing cracked screens is NOT their specialty.

I went here after a frustrating day at the apple store and found exactly what I wanted and their customer service excellent. Atmosphere was nerdy in a good way.

I bought a topcase online to replace the old one on my Mac. After receiving less than pleasant treatment coupled with high prices at Springboard Media, I turned to Bundy. The sales reps and technicians were all slightly awkward, friendly fellows who were eager to help. They replaced my topcase in under an hour, and charged me half the price of other Apple retailers. Additionally, the sales reps were attentive, quick to answer questions (in person and on the phone), and my computer is now functioing 100%. I will surely be back if any of my electronics fail again.

and now, Gale presents, «ADVENTURES IN TECH REPAIR».
In my fantasy world, I A: never have to dye my roots again
B: can subsist entirely on chicken mcnuggets
and C: own the latest, smallest, fastest MacBook.
My life is the OPPOSITE of all of these things. And that is OK. Until my Toshiba starts to get temperamental. In the past, I have turned to TriState tech Solutions on 22^nd and Sansom for service — I like and trust the guy there, and bought a new power cord the last time I needed help. I went in last week just to ask him if he had any ideas once I described my issue, which was: Laptop plugged in, NOT charging, battery at 0% power, running on electricity. I figured the age of my laptop and of the battery finally caught up, and since my cord was relatively new, I would need a new battery. The guy at TriState told me I should lug the computer on down so he could troubleshoot and assess. In the meantime, I was mulling over the pros and cons of $ 80 – 100 for a new battery vs. a brand new, cheapy PC. But this morning — Nothing. Plugged in or not, Mr. Toshiba was NOT having it. I wrapped him up and took him down to Tri-​Tech at 11 am. The sign said they open at 10 am weekdays, but no one was there.
I saw a kid walking up with a computer-​ish looking box, thinking MAYBE he was coming to the same place for the same reason. I assaulted him. «Where are YOU going?» I asked, trying to sound non-​threatening. «I’m from Springboard — I’m dropping off a printer to a client» he explained. I giggled and told him MY quest and dismay at the locked door. I asked him about Bundy. «I know they service Macs AND PCs, so try that.» I thanked him and rode a few blocks to Bundy.
Now, we have all become so dependent on cell phones and computers that when any snag happens we are immediately thrown into a frenzied «oh god — my LIFE is in there!» mentality. It’s shameful, yes… But I was trying not to panic, as I don’t really have a «computer fund» lying around. I inhaled deeply and walked into Bundy, hoping someone would be able to alleviate my worries. But my lightheatred banter was met with blank staring/​social awkwardness.
«can I help you?»
«I hope so — but we’re going to figure it out together… my little guy is sad and doesn’t want to work.» (I tell of problem in detail)
«doesn’t sound like the battery… sounds like an internal problem…»
«the lack of confidence in your tone is not reassuring.»
«well, I dunno what the problem is… we’d have to open it and see…»
«you really think it’s NOT the battery? because batteries have lives and they all — „
“Lemme try one of OUR cords and test it…“ (attempts to turn on — fails)
„come on little guy — whassa matter? come on — turn on…“
Bundy guy: „well, i can keep it here and run diagnostics… that’ll cost $ 40 and that will be applied to any repairs that are done.“
Me, balking and pondering mounting costs…“How long would that take?»
«we can have it figured out by Monday — «
“OR I could just go get a new cheapy one…» I asked him what they had there as far as PCs — they had one, an Acer, but the rest Macs. (sigh) I picked his brain about where I should go to get a computer, the advantages/​disadvantages of Notebooks, and the more I asked him, the more he tuned me out and glazed over. His inability to make eye contact was indicative of his customer service. I left there dejected, gutted, and sad at having to make a harried, unexpected purchase in between my work shifts.
Thanks a million to fellow Unilocaler Blake, who answered my bat signal with the quickness and scooped me up to drive down to Best Buy… where in less than 2 minutes the Geek Squad had me up and running with (get ready for it…) a new power cord that saved me hundreds of dollars and my pride. $ 65 later, I am exactly as I was before… and get this — my battery is TOTALLY alive and well. Selina at Best Buy ran the EXACT same test with a cord — but mr. Bundy wanted $ 40 diagnostic. Nice racket. I’m glad I didn’t bite. NO STARS FOR YOU, BUNDY.

It’s not fancy like the Apple store. The salesmen aren’t slick. The space is a little weird looking. But the service is excellent.
When I know I need a new type of software or a equipment but I’m not sure exactly what I need, this is my first stop. The guys who work there actually care about getting you the right product for your needs, not selling you what’s hot or will snag them the biggest commission. And they’ll talk you through the process of selecting anything from a new computer to a different armband for your iPod.
I recently purchased one of their refurbished macs. When I went back later to pick it up, the salesman greeted me by name and had the computer wrapped up and at the checkout before I got two feet in the door.
On some items, you can get it a little cheaper at Amazon or other shops, but for the most part, I’ve found the prices to be competitive — especially if you don’t want to wait for shipping.
All in all, it’s a great place to shop if you just want good service and decent prices without a lot of showmanship.

Bundy offers absolutely nothing you cannot get for the same price, or cheaper, elsewhere. Their return and exchange policy is stated as such on their receipt: «Bundy does not accept the return of any product once it has been opened from it’s original packaging; absolutely no returns on any open computer, printer, iPod, software, ink or toner. Any product found to be defective will be covered under the term of your product’s warranty by the manufacturer.»
So basically, if you buy it from Bundy’s and open it and it isn’t working properly, you go to the manufacturer for repairs, and you have absolutely no option for a full refund. If you bring it in because it isn’t working and ask for an exchange, and they find that the problem is a manufacturing defect, they will NOT exchange for you; you MUST deal with the manufacturer (which is usually hell.)
So really, cut out the middleman by not going to Bundy.

Under normal circumstances I would have given four stars, but dang there be a lot of haters. I am amused that the reviewer who predicted this business’s demise wrote that in 2007. Also, typewriters are awesome.
So the décor sucks. And the employees are a bit socially awkward. But the service is an A in my book.
I recently shattered the screen of my iPhone 3GS when it fell facedown on concrete, crushed under three hardcover library books. Bundy Computer replaced it in under a day for $ 100. Sadly, I did have to go back three weeks later because there was a loose connection that was causing the screen to be intermittently unresponsive. So that was a little annoying BUT they happily fixed it while I waited and were very insistent that if I had any further problems, they would replace the entire digitizer again. So I am happy.
I hope that Bundy is still in business the day that I can finally buy a 27″ iMac. Support the little guy!

I can’t speak for the hardware or service departments, but i just called in a few times to make sure I could get the right windows software to install on my macbook pro (being a tech-​tard) and they were so great on the phone.
I called a few places and even checked online, and Bundy’s was equal pricing with what I could find on Amazon, and was a full $ 40 cheaper than my school computer store, with a student discount!
On that alone, i’d give them 4 stars. When I got there, they asked me what requirements I needed (for the bar exam) and said they wanted to be sure they could tell other people who had been calling and asking the right thing. They were on point, super nice, and even walked me through how to self-​install the software (again, I’m a tech-​tard). They said I should have no problems doing it myself, but if i did have an issue, that they could help me with it if i came in again.
Five stars: saved myself $ 40 on the software AND learned how to do it myself. In and out, software purchased, in less than 7 minutes.

I went back to Bundy when my iPhone wanted to restore itself to its original settings, but wouldn’t. I walked there from my South Philly home, crying. I’m serious. I was having a terrible day. Without a phone. Or the internet to go. You know how many things I saw on my way that I wanted to Twitter about? So many. Instead I just sobbed. I was hoping the dudes at Bundy would save the day. Instead they RUINED IT. They just looked at my phone and were like «yeah, we can’t do anything.» I took the R5 to Ardmore and went to the Apple store. I don’t know what was wrong but all they did was plug the phone into one of their computers and it worked again. Bundy could have done that too but they are so unhelpful that I had to go totally out of my way. That’s it, I’m never going here again.

Um … Hi, Bundy. You still have my external hard drive. It was dropped it off three weeks ago. It took you a week to call and tell me the hard drive wasn’t readable by your computer (s). I decided to tell you to go ahead with a restore or whatever it is you need to do to pull the files from the drive (if possible). It has now been two more weeks and my phone is not ringing with news of Greenie’s rebirth.
Bundy tech nerds, where are you? Is my little green external drive less important than the fancy Macs you might be fixing? Or are you always this slow getting back to people about repairs? I’m starting to feel cranky about this whole situation. And when I’m cranky, I’m more likely to hold a grudge. YOU HEAR THAT, BUNDY?
Until I know what the heck is going on, I agree with the sentiment, «Eek! Methinks not.»

Simply put, this is your best option when buying a Mac in the Philadelphia area. I was not a bit surprised when I read that they recently won «Best of Philly» by Philadelphia Magazine. I have purchased 2 Macs and an iPod over the years, and I can attest that they are great! I am always treated with the utmost respect and I value their knowledge and honesty. I have been pretty lucky so far with my Mac equipment, but recently had some difficulty with the optical drive on my new MacBook Pro computer. Fortunately, I purchased the AppleCare protection plan, so the cost of the repair was zero. I dropped the computer off at Bundys and was thrilled when I received a phone call the following day that my repair was completed and ready for pick up. The computer has been operating perfectly ever since. I highly recommend Bundys to all.

Great place to buy Mac stuff. They have everything you might want for the mac plus they also carry PC stuff. Great prices and great service. Just bought a MacBook Pro 17inch computer there and it was $ 100 less than both the Apple store and also that «shady place» surfboard media (near 22^nd street)? Had many computers serviced at bundys for the last 15 years. Extremely fast, and know I can trust them. I think they have been in business for about 85 years, no fooling!

This place is so sad. No joke, every time I go in there I get a little depressed. This shilly shock of a store has around two employees and no inventory. The only reason they are able to stay in business is because Philadelphia has no Apple store at the moment. Sad to say, but I don’t see the business lasting very long.

Agreed with Russ. I often laugh to myself in passing, thinking of The Simpsons character Gil selling Koneko’s long after their short-​lived glory.
I’ve been in here to look around, us writers often revisit the typewriter era, which forced writers to be much better than the state of the union today. The selection is slimmer lately, but under normal operations… this computer (and typewriter) place has most of what I need, which keeps me out of Staple’s… something I appreciate.

Bundy’s is a bit of a joke. Typewriter? TYPEWRITER?!? Their selection is severely lacking. Currently they are under construction but continue to be open for business. The construction has given them an excuse to have absolutely nothing in the store. If you are looking for computer help, skip Bundy’s and go to Springboard on Walnut St.