MyEyeDr.

I usually do not feel compelled to write reviews, but I have had a terrible experience with both this location and the Arlington (Clarendon) location.
It has almost been three weeks since I have visited, and I still have no contacts in my possession. I will say that the only good thing about the Falls Church location is Dr. Patel. She was very professional and I felt comfortable with her. The issues lie within the employees themselves. At the Falls Church location, they ordered the completely wrong brand and prescription.
I understand human error, so I then decided to go to the Arlington location (closer to home). I returned the wrong contacts 1.5 weeks ago. I get a call today from them today stating I never returned my old contacts (I verified that I had returned) and found that they yet again ordered the wrong prescription (I guess at least it was the right brand this time). So now I am stuck waiting another 5 – 7 business days, and the woman was extremely rude to me on the phone when I called back to clarify EVERYTHING was correct. Hopefully third time will be the charm, but I have wasted so much time on the phone and in their offices for something as simple as ORDERING CONTACTS. 1−800-Contacts will be my go to next time.

My Eye Doctor offers professional and cost effective eye care in a comfortable and friendly environment. Highly recommend thi business !!!

This is a good provider for all eye care options. Ask for dr Crawford he is pleasant and competent and highly recommended.

Staff is friendly and knowledgable. I would recommend this eye doctor to anyone. The selection of frames to choose from is great and they participate with most insurance carriers. Eyeglasses were ready when promised. Keep up the great work.

I spent about two months coming here almost once a week for GPC (basically an allergic reaction to my contacts). The dr and staff were so nice and I really appreciated the time the dr took to answer all of my questions-​she even googled images to show me and explain a little more about it. I had to get a number of different eye drop prescriptions and get my pressures checked due to the steroids in them, which is why I had to go so often. They have a keurig machine so you can make coffee while you wait and a good selection of magazines, although I never had to really wait more than 5 minutes for my scheduled appointment. Every person on their staff had a smile on their face and were so welcoming and friendly. They even adjusted my glasses a bunch of times even though I didn’t purchase them there. I had been going to the Chinatown location but I just like the staff so much better here I think this is my new eye dr from now on. Thanks to everyone at my eye dr for all the help! I’m also very happy to be back in my contacts! Until next year!

My Eye Doctor did an exam and when I went to their frames and lenses section they saw that another business had made un-​useable lens for me. The OTHER business would not make good on the $ 400 I spent with them. My Eye Doctor remade the lens three times AT NO CHARGE in order to get it right. It is up to the professionals to know how to fill a prescription correctly. My Eye Doctor was the only place that stood by this rule until it was made right. I have a tricky astigmatism that comes and goes and it took a lot of hard work to figure that out. They did all of this at their expense where as the PRIOR optical business I visited could only talk about how much money they were losing.
THANK YOU JACKIE AT MY EYE DOCTOR!!!

All the employees are wonderful.
Shawn was great! So friendly and knowledgable about what looks good on others. He never viewed me as an inconvenience even though I stayed after hours deciding which pair I liked best.

Friendly staff, knowledgable, wasn’t rushed during the exam.
Convenient appointments. I like how they text you to remind you of the appointment, when your products are available for pickup, etc.
The doctor was nice, and this location is now our family office.

My husband recommended this location to me and my first visit was great. The front staff is welcoming and friendly and didn’t lay on the thick sales tactics. I purchased eyeglasses on the day of my eye exam and the associate was able to rush the production of the glasses so that I could receive the set before the original date promised, as I would need them for a trip out of the country. He also didn’t mind that I asked him a couple of times to go over the charges and my insurance coverage. I wanted to wait on purchasing the contact lenses that I needed and the associate was fine with it. It took me a few months to actually order the contact lenses and they provided another trial pair to hold me over, no questions asked. The doctor who performed my eye exam was wonderful! She was laid back and easy to talk to, but still attentive to my needs and knowledgeable. I would return just because of her alone.
I only have a couple of gripes. While they aren’t deal breakers, they are definitely worth a mention. 1) They do not stock contact lenses for purchase in the store. They have to order them, which, honestly, only took a couple of days. Considering I live within 5 minutes of the store, it was really no big deal. 2) Their selection of eyeglass frames is limited. They didn’t have a huge variety for what I was looking for but they did have an excellent selection of Ray Bans. 3) Their hours aren’t as convenient as competitors in the mall so I’m pretty much limited to visiting on the weekend — which is just Saturday since they’re closed on Sunday. However, I didn’t have an issue making my appointment and the wait time was reasonable.
In my experience, the pros heavily outweigh the cons. I would recommend.

Been going to this location for three years now and the experience just keeps getting better and better. Dr Patel was fast and super efficient in expediting my exam and prescription with a great bedside manner. Ana was extremely pleasant and explained all my options for me to make my own decisions on which products to buy. The payment explanations were all honest and there was absolutely no pressure in buying anything at all which I value very much. Thanks Ana! Freddie was amazingly courteous on the phone and very friendly!
Overall a great team! Thanks again guys!

Never coming back again! Front staff were great! Ana was by far the most helpful! Dr. Lee was not professional at all. Went in the room and she didn’t even introduce her self, wasn’t wearing a white coat. Thought she was another associate. I went in cause I had a stye. She prescribed me an ointment but I asked if she could sign this doctor for DMV for window shading. Told her the sun bothers me and gives me a headache especially with the stye. She denied it. Not sure why I scheduled an appt here but going back to my original eye doctor.

This is the only place one should go for their eye care needs. Before wasting your money at some box store spend it where you get real service. The people here are great and customer service is still a priority. Bonus your glasses are done quick.

Came by to check out their frames and ask several questions regarding my insurance. The answered all my questions. Also found out a bonus tip! If you bring in frames from another store, etc. They will put your prescription lenses in them. Now gonna search online for some nifty cool specs!

I would recommend avoiding the Falls Church location and booking an appointment in Reston or Clarendon. This office told me that the Reston location had over prescribed me two years back and gave me a much weaker prescription. I trusted them and purchased contacts and after a few months of trying to get used to the new prescription, I am still very uncomfortable. I called for help and there’s nothing that they can do that won’t take up more of my time. I also asked them for pricing on glasses or to have prescription put into lenses that I already own and they have told me many different numbers and all of them were above and beyond just going to Lens Crafters or some other chain. Very unhappy with my experience.

My insurance company covers a full pair glasses each year but the selection of glasses here are dated and terrible. The salesman was high pressure and I made it clear that I didn’t want any of their dated glasses. Well, I ordered a pair online but the doctor would never fax the prescription. I was no longer a priority once I didn’t buy their tacky glasses.

My appointment was at 10:00 am and in actuality, I saw the doctor at 10:45 — 10:50 am. Since I was only getting my contact prescription (based on my eye glasses prescription) the actual appointment only took 5 minutes. They said the doctor was seeing a patient with a medical case. The doctor and the staff were super friendly, but it was still absolutely frustrating to sit around for almost an hour. I would have rather gone out and returned, but I understand the staff wouldn’t know when the doctor would end. Aside from the delay, everyone was very friendly.

Very good experience and glasses were ready in a timely manner. Ali Ahmed was exceptionally cordial and helpful. Would recommend to my friends and colleagues for sure.

Great service, excellent diagnostics, and a good selection of frames. Plus, everyone tries really hard to find the right combination of promotional offers and insurance benefits to get you the best price.
The only downside is that their selection of fashion-​forward frames for smaller faces is a bit limited. Overall, though, it’s a great place!

Everyone here seems really friendly. Eye exam went off without a hitch. The problem always comes when paying. «Wow! You have great insurance!»
Be warned, as most franchise optometrists these guys are built to extract as much from your insurance plan as possible. This makes it almost impossible to leave the store without them ripping you off or forcing you to buy glasses or contacts with your exam.
Will not be visiting here again.

I came in here 2 weeks ago to look for a new pair of glasses because I had been to 2 other places that didn’t have the style I wanted. Kim was super helpful in making sure that I picked out something that matched what I was looking for, and taking the time as I tried on what seemed to be at least 15 pairs of glasses! The glasses even came in on the targeted date!
This location has a decent selection of frames, and I would definitely recommend checking them out!