Left before even getting my nails done, couldn’t stand rude employees. 1star for customer service,
Snappy B.
Tu valoración: 1 Wichita, KS
Worst ever manicure… rushed thru while nail tech was carrying on a phone conversation the whole time. This place has definitely gone down hill. Time to find a new shop in this town… very disappointing…
Mel C.
Tu valoración: 4 Collinsville, IL
Excellent work! They got me in right away. I think I was the first customer of the day. There was only one worker when I got there fifteen minutes before my appointment and he started on my nails right away. He did an awesome job on my gel manicure. He cleaned up my nails really nice, was not rough, and he even got my sides covered, which is hit or miss for me at salons! I gave them a 4 star because when I called, I asked about eyebrow threading and they said yes. When I got there I paid between my nails and getting my eyebrows done. When I sat down to get my eyebrows done it was wax and not threading! I had already paid for it though so I just has it done. She did an amazing job too!
Nancy H.
Tu valoración: 1 Downtown, Saint Louis, MO
Horrible. Needs a SERIOUS deep cleaning. Owner’s daughter was riding her bike in the shop. What the heck?!?
Jessicka M.
Tu valoración: 1 Fairview Heights, IL
Actually they get zero stars… This place was terrible. Their techs were goofing around while doing my nails! Then a week later my nails started hurting so bad! I had an acrylic overlay done when really I just wanted a gel manicure but the tech talked me into an overlay. Anyway a month later here I am all my fingernails turning yellow and in so much pain! I don’t have health insurance so it’s costing me $ 150 to see the doctor plus whatever medicine I will have to pay for!!! I will never In my life go to that place again!!! A week before christmas and I have this to deal with!!!
Niki G.
Tu valoración: 4 Milwaukee, WI
I guess first off, I’m from Milwaukee, WI& was just down visiting and decided to get my nails done. Comparing this place to the«Asian» nail salons in Milwaukee: I went in the middle of a week day, so was instantly seated for my pedicure. I was not at all familar with the prices and didn’t even have a second to check their price board. The guy doing my pedi explained the 3 levels of pedi service; priced at $ 17, $ 19, & $ 21. In Milwaukee, prices are typically $ 25 – 40 for the exact same services. So of course I went with the most expensive — it’s a steal of deal! The level of service far exceeded that of what I get in Milwaukee area at basically double the price of what I paid here. I also got a shellac manicure. Reading reviews from other nail salons in this area, I was alittle concerned about the hygiene. A different guy did my shellac mani, and actually cleaned his tools prior to use and then again during and after use. Once again, no complaints. It’s now been well over a week, and neither my toes or fingers have shown any signs of any chipping. I’m very hard on my nails too — I have a bad habit of picking at them. Usually my bad habit leads to my shellac mani’s only lasting about a week. But I’m still plenty good! And playing indoor sand volleyball, my toes still look perfect as well. At the end of my services the guy told me the«damage», $ 53. I was in disbelief of how cheap it was(shellac mani back home starts at $ 40 and up). I feel my nails were done perfect, I felt as pampered as I should have been for going to a nail salon(not an actual salon/spa). If I had to find faults, they’re just minor things that really shouldn’t matter: the towels(I had hot towel service) did not match and weren’t fluffy, high salon quality, the bags for the pariffin treatment were just plastic«thank you» grocery type bags(not any special«cool» looking bags), and the stations & other items were definitely older & well used, but everything was still 100% functional. Bottom line is, none of that affects that my nails are still great over a week later, or that I felt they did an excellent job. I’ll take mismatched towels any day if they only want to charge me $ 21 for higher end pedi! I will definitely plan to return here anytime I am in the area again.
Lia F.
Tu valoración: 1 Scott AFB, IL
Worst manicure of my life now I have 2 band aid on my left hand because of there rush job. Pedicure was worthless I could have done a better job myself. Please for the sake of you skin don’t go to this so called spa.
Jacquelyn G.
Tu valoración: 2 Chicago, IL
I’ve been here a few times but after my last visit, am in no rush to go back. The place has a grimy feel to it. I wouldn’t go so far as to say unclean, but I also wouldn’t refer to it as clean. They aren’t the best with appointments. Both times I went was with a group of other women and we had appointments, yet they seem confused when we walked in and said we had an appointment… I only had a manicure this last time and it was okay – definitely not great or even good. The filing was rushed and I think the lotion she used to massage my arms was expired or something – it reeked! I literally had to scrub my arms when I got home to get rid of the awful smell. I got the manicure on Saturday but it didn’t last long. It was already chipping by Monday and I finally took it off on Tuesday. 3 — 4 days? Not very good. On top of that, she really hacked up my cuticles which are now a mess.
Melissa A.
Tu valoración: 2 Brookline, MA
Meh. I went there with two other people and we all got mani/pedis. That was the second time I’ve been to this place for mani/pedis. What was good was that we were all able to get our pedicures started right away and we got to sit next to each other. They have 8 pedicure stations. I had an older woman for my pedicure(she did my manicure as well) and the pedicure was so-so. I was a little annoyed because I was the last one to get started(couldn’t decide on a color!), yet mine was the first finished. She rushed through and didn’t file my nails enough. Barely much foot/leg massaging, which is what I always look forward to. She also barely scrubbed my feet. I guess everything was just sort of half-assed. The polish job wasn’t too bad, but it a little bit messy in some places. I’d give a 3 on my pedicure — had there been more scrubbing and massaging, I would’ve given a 4. Then onto the worst manicure of my LIFE. What was really annoying was that I sat in the pedicure chair to have my manicure done, and the same woman stood on one side(my right side) and did my entire manicure, which meant that when she did my left hand I had to reach my arm across my body and hold it in the air up to her and it was really annoying and uncomfortable. I would’ve much rather waited 10 minutes to have my nails done at one of their many manicure stations. One of the girls I came with had the same thing happen, where she had to reach across her body to get her nails done. Aren’t I supposed to be relaxing while getting a mani/pedi? But that’s not the worst of it. Aside from the fact that I didn’t get any lotion/moisturizer on my hands at all, my cuticles were a mess and she really just sped through my entire manicure. Then what was ridiculous is that I had nail polish all over my fingers. I am horrible at painting my own nails, but I could have done a better job myself. It was so horribly done that I ended up taking the polish off the next day(only left it on because I was too lazy to do it right away). I compared my manicure to one of the people I came with, and hers was horrible too! She also had polish all over her fingers — it looked like a 2 year old painted her nails. We both got very pale pink polish, so perhaps they were so sloppy because the messiness isn’t as dramatic as it would be if you got red polish. Either way, I shouldn’t be paying money for someone to do my nails if they’re just going to paint everything in the general area of my nails. So that’s how we arrive at a 2 star review. A 3 for the pedicure, and a 1 for the manicure. The manicure stations at this place were hopping though, so I can only assume that not everyone sucks at this nail place. But if 2 out of the 3 of us had manicures that we were embarrassed to have, then they obviously don’t care about quality and they won’t be getting another cent from me.