So… I needed a last minute manicure… went on at 815 pm and the guy accidentally ran the pedicure tub. told him I did honestly want both, but, I knew there wasn’t enough time… he assured me it was fine, so did the pedicure… went over to manicure station, told him he could just do a color cuz it was getting so late, he told me French manicure was fine… So he did it… and it took a while and i felt bad so I tipped him $ 15, The next day, by ten am, it was cracking and chipping… I wasn’t even doing anything!!! I was at a funeral and reception!!! I went back that evening and got it fixed… The next morning, it was completely cracked… There’s only so many times I can go back to the same salon… i feel bad b/c he worked hard to give me great customer service, but the product just wasn’t up to par.
Kayla D.
Tu valoración: 2 Wood River, IL
Workers were nice but nails look terrible. Getting them re done after only a week because I cannot stand to look at them anymore.
Whitney R.
Tu valoración: 4 O'Fallon, IL
I love a place that focuses on cleaning their tools! I’m a huge germaphobe and after watching a small segment about unsanitary conditions at various nail salons, I just needed a place where I can get my nails & toes done, relax, and not worry! I love this tablet thing that they put into the water that kills 99.9% of the bacteria! I’ve gone to places outside of Tip Top Nails before because it’s cheaper, but need I say more…“buy cheap, buy twice.” I rather pay slightly higher to get a better quality. Since I’m super anal, I just don’t know what other nail salons are doing to cut their cost so I’m always weary about the type of products that they use. I went to Pro Nails before and had a full set, OMG — I had a fungus! and the acrylic started turning yellow — what the heck is that all about?!? Never again — so that’s when I started trying out Tip Top Nails and stayed there.
Alan Y.
Tu valoración: 5 Granger, IN
I took a weekend golf trip down to St. Louis with my girlfriend, and she was looking for a place to relax while I was on the course. As it turns, out after we finished our round, it was her intention to do a couples manicure thing. I couldn’t say I was very excited, but after a day of not spending much time with her, I concede, begrudgingly. I have to say, this is not my first time in a nail salon, and I was very happy with our experience. We were taken care of in a professional and relaxed atmosphere, and the service was top notch. They were very attentive to my gf’s needs and joked around with us about our cheesy little nail salon date. If I am ever ambushed into a post-golf nail treatment again, I’m sure I’d end up back here!
John N.
Tu valoración: 5 Des Plaines, IL
my girlfriend dragged me to the nail store because she wanted a manicure. i was hesitant because i dont want to sit there and be awkward so she convinced me to get a pedicure with her. all i can say is AWESOME. i love how they soak your feet and scrub them. i am very ticklish so it was entertaining. i do also like how they use and advertise high end products like santi-tablets to make sure they disinfect and kill bacteria so my feet dont ever get infected. everyone is super duper nice. ever since that day; my gf and i visit TIPTOPNAILS in ST. Clair to get a pedicure once a month.. maybe one day ill be brave enough to go in there by myself. WOULDDEFINITELYRECOMMEND. their establishment is way way way more professional and the service is way way super duper better then most nail salons out there. :)
Arkiemah S.
Tu valoración: 1 Alton, IL
I will never go back there again. I decided last minute to get a silkwrap instead of just a manicure. I’m not really a nail person, I get my nails done maybe once a month. I tried to explain to her how I wanted them done, which was kind of hard because of the language barrier. I don’t like the fake plastic tip because they damage your real nail. I watched several Youtube videos on how a silkwrap was a better alternative. Anyway because I wanted a little length to my nails she was going to use the plastic tips. I told her no, and I explained to her why. She said so you want to use your own nail, I said yes. Long story short and $ 35 later I have a regular manicure. When I saw how short she was filing the nail(which was my own nails length), I asked her what she was doing. She stated this is how its done and there was nothing else she could do since I didn’t want the tips. So even though I was unsatisfied with her service I tip her anyway. I guess she was unhappy with the tip and after she finished painting my nails, she had me dry them using the mini fan at her station. Normally they take you to the drying station. And I was supposed to receive another service, but she started work on someone else. By this time I’m livid; I grab my things and left. I was able to find another place to get my eye brows done(Brown Spa; which they did an excellent job and was very polite). I asked the tech about silkwraps and she confirmed what I though. She also told me she never goes to Tip Top Nails«they’re terrible». I was able to find the Youtube video, so I went back to Tip Top Nails and show it to her. She said they don’t do it like that, and that if I showed her the video before she would have told me no. They refused to do my nails the way I wanted them, and refused to give me a refund. I’m a stay at home mom so I don’t get many days to myself, and it pisses me off that this chick messed up my day. Save yourself some money and go to a different salon. The Tip Top Nail Salon in the Galleria Mall(Brentwood, MO) is so much better.