Pizza Hut

I placed an order online to be picked up at a later time. I expected to be able to pop in, get my pizzas, and leave. I paid and was told they were coming right out. I then waited. And waited. And waited. I inquired about them. They are getting boxed. And waited. And waited. Over 45 minutes. It was like a bus stop in there. People just sitting in chairs waiting. One dude waited like 30 minutes for some breadsticks. My patience was exhausted. The young man working the counter took to being on the phone rather than face my wrath. They offered me a free soda for my wait. Little recompense for my wasted time. Luckily the pizza was tasty, because then this would be an even worse review. Needless to say, they will not have my business again.

I’ve always loved Pizza Hut but man… this place should strictly advertise take out only! For the last 5 times I’ve ordered delivery though the app (to get the deals) and every freakin time I get a call from them saying there’s either no delivery driver and that they can never keep one! Funny thing is that Dominos doesn’t seem to EVER have that problem and they’re getting my business at this point since this Pizza Hut can never get it together with deliveries.

How do you run out of stuffed crust?! Anywho, usually always consistently 5 – 10 minutes late but we keep that in mind when ordering. We love our Pizza Hut– and it’s better than the trek into PA for the next closest location.

We get Pizza Hut at least 2x a week, thank God for this location! This is the best location I have been to in the Mercer area. The pizza always comes out done, flavorful and very good. The location on 33 is horrible, if it wasn’t for this location, I wouldn’t eat so much pizza!
The customer service is great, the staff is extremely friendly and nice. They have never messed my order up like they did on 33, numerous times.
Great job, great pizza, great employees!

I wasn’t going to order from here due to the bad reviews BUT i didn’t want to drive another 20 minutes to the Hamilton location. Glad i ordered, took me 15 minutes to drive home after picking up and the stuffed crust pizza was still hot, the Cheesy breadsticks were perfect temperature as well. The taste of the food was great, amazing actually, if you like pizza hut. No complaints from my pick up order at this location on a Sunday night.

This Pizza Hut is one of the worst I have experienced. Their deliveries are consistently late by more than a half hour after an already long wait time. I have given them multiple tries hoping it’s just a one-​off situation. Tonight I ordered once again, and was told a 40 minute wait time. After an hour I called and I was told there was still another order in front of me and it would be an additional half hour. It’s a Tuesday night. This is ridiculous. #papajohns

Pizza Hut usually sucks but not this time. After a long day at 6 Flags, my cousins, their kids, and my siblings were starving and all the good olé ma and pa pizzeria’s were closed at 11. I usually go for Dominos but it wasn’t nearby so we ordered a large pan pizza, a large stuffed crust, and a regular large pie. They had seating inside but no one was there. It looked pretty new and clean. 3 pies with one topping came out to $ 39, pretty pricey compared to the other chained pizzeria’s but it was so fresh it was really worth it. Its about 5 – 10 mins from the Elements Ewing, for anyone that is looking for late night pizza.

I don’t even wish to give a single star. This place is so horrible in the delivery. I have ordered online and had to literally wait for 2 hours to get it delivered. I live like 5 miles from the store. called twice to get the status. they are so rude, don’t even have a minimum courtesy to apologize. In this time I could have literally walked to the store and got it myself by the time they delivered it to me.

While I’ve dined in many different Pizza Hut restaurants over the years, this experience was nothing like I expected.
The entry door was propped open, and there were leaves that had blown in from the street all over the floor. While I expected the old restaurant style dining that Pizza Hut use to offer, this place had about 8 or 9 tables and was very small. Obviously, the new format was designed to cater to mostly take-​out orders. The few tables that they did have were dirty.
I stood at an empty order station for about 4 – 5 minutes while the 4 employees, that I did see, were busy doing other things. We were expecting to buy individual slices, but they were out of plain slices, and said it would be at least 20 minutes for more to be made. In the real world, as one pizza was getting low, another pizza would be in the over to follow it onto customer’s plates. This wasn’t the case at this Pizza Hut.
We ordered a whole pizza to go instead. The pizza was similar in size and taste to assembly line pizza made at most of the other national pizza chains.
My experience was less than satisfactory, and it is a no-​brainer to decide never to return. In summary, the facilities were un-​clean, the management was sorely-​lacking and the service was very poor.